Globales Palmanova

The hotel is nice enough. Clean and practical.

Pros: location is great. Room is nice. Clean. Staff are lovely especially in the restaurant (Terese (I think was her name) was great with our wee girl and the animation crew tried to get our 2 year old to join in.

Cons: lifts are limited in space and frequency. Prepare to walk up and down! Pool bar was always under staffed always a queue. Though pictures show a shoot I to the kids pool there isn't one. Pool doesn't open till 10am which late in the day for those with children.

Overall not a bad hotel. Food was fine, plenty of choice, does get a bit samey but that's the nature of all inclusive not worse or better than any other I have been to. We did chose to eat out a few days.

Me and my son really enjoyed our stay here, this was first trip just for the two of us so naturally I was worried about many things - a massive thank you to the staff for making us so welcome and take such a good care of us. The staff is really a highlight of this hotel.
In regards to food, I think it was brilliant. My 4 year old did not had any trouble at all. If you are like us and enjoy fresh fruits, vegetables, meats, seafood and quality desserts- you will be absolutely fine. If you only like nugget and chips then macdonlds is nearby.
Lunch was nothing special, we mostly came only to get some snacks as we were still full from bar snack but breakfast and dinner was just outstanding! Your pancakes are just amazing and I loves how every dinner was always different themed with different choices. We always left full and happy! On the same note wanted to say special thank the chefs for the delicious food, Ramon who always greeted us with such positivity and smile, Irene who is an outstanding member of the team, always so gracious and polite, at the end of our stay she even knew our room number which was small but such a personal touch and Tahi who would always make my little one laugh and was so kind to us. Thank you to everyone so much.
We were mostly served at the bar by Luna which I also wanted to thank you the great service and that nothing was ever too trouble for her.
In regards to the room, we liked everything- very clean, spacious, amazing views to sea and pool, very quiet in the night (residential area, no music allowed) I will just say that the wall are very thin and with 0 soundproof I did not had the best night sleep as gentleman next door was snoring to the point our walls were vibrating. So if you sensitive to noise at the night time, don’t forget your earplugs. Housekeeping team was always polite and did a great job at cleaning. Thank you.
And lastly and most importantly huge thank you to the entertainment team (unfortunately I only catched Marta’s name as they mostly had different outfits on!) but all 3 young ladies were OUTSTANDING and my son still remembers all the songs they did at mini disco together. We especially loved the water carpet activity and t-shirt painting- the team is always full of smiles, positivity and energy, really made our day special.
Location is great, clean, only 5 minutes from the beach and always felt safe. I also want to mention that hotel is really working overtime by keeping it clean.

The only thing that I did not like was the snack bar staff members (I will not mention her name) who had 0 English skills and would simply answer questions she don’t understand with random words. We asked her about the food, if it was chicken and she said yes yes chicken, when it was pork. Not big deal for us but someone with allergies or beliefs would not appreciate it. There were many incidents with her when you can clearly see she doesn’t understand the question and just lies. That is not right. Just say I don’t know if you don’t.
Despite that, just want to say thank you for the brilliant experience you gave us.

Had a great break here. Food was good for an all inclusive as we went as a couple. Would have been slightly worried if I had taken children with me as there was no children's section like I've seen at other hotels. Pool was clean and tidy but a number of sunbeds were broken. In terms of the room a disappointment that the bed wasn't a double as advertised just 2 singles pushed together. Not even a double duvet. Also shower leaked at times. Location is brilliant for Palmanova.

Just got back after a 1 week stay. Everything absolutely amazing. Clean rooms, great food, nice staff, good location. Me and my son Jack will definitely be back

Overall this hotel is fine.
The rooms are spotless and we had no issues with them. The balcony furniture is very cheap plastic chairs which could do with changing.

The food in my opinion was not the best, I found most of the dishes to be salty and very repetitive. Breakfast was the best meal of the day here highly recommend the pancakes. The outside food is okay too just hotdogs, burgers, chips and pizza. I saw many people complain about the plastic cup situation and it's not a hassle. You get a coin exchange it for a cup and you get a new cup every time you go to the bar. You can get a coin back at the end of the day but we just kept replacing the cups every morning.

The staff aren't the kindest it sometimes felt like you were bothering them, especially the bar staff. The staff in the restaurant however were always really nice. The entertainment staff are really great too and we did a little ping pong tournament and we went out and bought our own ping pong set and they let us use their balls as ours had dents in them.

I got sick from a bug bite while I was there and the lady in reception, unfortunately, I never got her name, was amazing. She called the doctor for me and collected us when he got there and ordered us a taxi to the pharmacy. She was so kind and helpful.

The hotel isn't far from the main street and it's a nice area to wonder around and we felt very safe here.

I would stay here again but the food was a bit bland and some of some of the staff let it down a bit for me.

First time in Palma Nova, this hotel was great. Thoroughly enjoyed our week here. Plenty sun beds around pool. We did not struggle to find something to eat. Rooms cleaned daily or you can put your do not disturb on the door. Enjoyed a game of bingo at night, 2€ a ticket

Just returned from a 4 night stay with friends. hotel ideally located, close to all amenities and beach. room spotless and had everything you could need. staff extremely helpful and friendly. stayed all inclusive and food choice was plentiful, had something for even the fussy eaters. would highly recommend and return.

Just home from a 3 week stay. Hotel is lovely and the staff are an absolute delight. You will want for nothing, the food is of quality with specials every night along with a variety of hot and cold meals. Once breakfast is over the pool bar opens at 10am where you can eat even more until 6 pm. Definitely worth all inclusive for us as we arrived mid February and nothing in town was open. It wasn't until 1st March that shops and restaurants started to open up for trade. Rooms are nice with a good size balcony and cleaned to a high standard daily including fresh towels. There is a hair dryer in the bathroom. Their are 2 lifts to service the upper floors.