Zafiro Palace Palmanova

We spent three days AI with our children 3 and 9. The service was excellent, friendly and professional. The rooms were clean with balcony and more than enough space for family of 4. Food was reasonable, not gourmet but totally acceptable for all inclusive. The cocktails were great esp pina colada! The children were ecstatic with the water park area and it was possible to sit with your cocktail around the pool while the kids went wild. Nice beach 5 mins away.. a very excellent Korean fried chicken cafe in Magaluf which exceeded expectations! We only stayed for 3 days so could only eat a la carte on one night.. it was ok, but def not a memorable dining experience. The sauna area was great, very relaxing. The pools were not hot but we like swimming in cold water. The children’s pools were heated. The only real annoyance was that the guests in the room next to us were smokers and if we left the doors open our room smelt of smoke. If I had known it was a smoking resort I def would have requested a non smoking area as it was quite unpleasant. I did call reception but nothing was done. Overall we had a good stay, service was good, great not having to think about anything but I’d say more a 4* not 5* experience.

OCTOBER 2024. It's one of the best hotels we've been to so far. We booked AI and had a family room, #4304, on the 4th floor, the main room was with a balcony, and the stairs led to the top floor with terrace & and jacuzzi, incl sun beds. Jacuzzi is heated with 35°C. There are several bars with great and quick service. The drinks are prepared out of branded ingredients. You need to show your room card or share the room number. We usually went for cava, daiquiri, and cosmopolitan. There was a main restaurant on the ground floor; the selection of food and drinks was awesome, the staff was very nice. I did not find anything I could complain about. We tried as well all A la card restaurants, Italian, Mediterranean & Japanese. The food was a culinary highlight of our trip. For lunch we went to a restaurant next to the main pool. It's also a la card. Service was excellent, and the food was prepared fresh and served quickly. There is also a water children playground. If you take a shortcut from the back of the hotel, it'll take you 5 mins to the beach. Conclusion: fab hotel with high quality food and drinks, Jacuzzi is a beautiful nice to have upgrade with a fantastic view, close to the airport - approx 25 mins. Thank you, we had a great stay.

We were in the Junior suite with pool view - cant fault the room,very spacious, must have been extra king size bed, plenty of balcony room, although only 1 sun bed together with a table and 2 chairs, tea/coffee /fridge/mini bar facilities, Bathroom with large shower and bath and two wash basins.
Service -upon arrival, received a glass of bubbly ,porter took our suitcases to our room, staff polite and friendly at the he dining rooms.
Location excellant- approx 5mins from the beach and town center

My partner and I had the most incredible experience at Zafiro Palace Palmanova! After our flight was unexpectedly cancelled, we found ourselves in a bit of a bind at 5am. Despite the early hour and the short notice, the staff welcomed us with open arms and went above and beyond to accommodate us. Their professionalism and warm hospitality made all the difference during a stressful time.

The hotel itself is stunning from top to bottom. Every detail, from the elegant decor to the immaculate cleanliness, reflects a commitment to excellence. The amenities are top-notch, offering both luxury and comfort. The location couldn't be more ideal, providing easy access to beautiful beaches, bars and restaurants.

Special thanks to the incredible staff who made our stay unforgettable. Your kindness and efficiency turned a challenging situation into a delightful experience. We can't wait to return and highly recommend Zafiro Palace Palmanova to anyone looking for an exceptional stay.

We have just left Zafiro Palace after booking with Jet 2 Holidays. We went the first week in August and was fortunate to have really outstanding weather. The welcome we received when we arrived at the hotel really sets the tone, whilst checking in, you are provided with welcome drinks, and they where welcome. Our bags were taken to our room with no fuss, whilst we had the opportunity to go straight for lunch.
The food for the week was amazing, we only dined in the buffet restaurant, but there was a number of alcart options. Every day provided a different theme, from seafood, inc lobster, local cuisine to count a few. I must say the range of options was vast, and of really high quality, certainly not what I have been used to on previous holidays. The staff were always attentive and friendly.

Our room was on the second floor of block 2, so very close to the children's area which was useful. We wish we booked a swim up room, these looked amazing with the benefit of a small pool outside your door. We were impressed with the accommodation, the room was clean, modern and a really good use of space. There was a separate, shower/toilet and even a bath along with two sinks. The room also had a microwave, kettle and a fridge with drinks that were refreshed daily. The very large bed was super comfortable, there was also a pull out sofa, this was easily a king size, this was fine for our 2 and 7 year olds.
The pools were plenty, a couple of play ones for the kids and two main ones, one with a swim up bar. There was also a couple of other bars close to the main pools, along with a snack bar.
Overall we loved our visit and will certainly be booking again for next year.

Amazing hotel!
Basically I cannot fault the Zafiro palace hotel.
From the moment we arrived to leaving, the staff were amazing and they could not help us enough.

We had a junior suite which was perfect for myself my wife and our teenage daughter. Spacious and the main bed was enormous ( managed my 10,000 steps every day just making up the bed)! Third bed could be easily pulled out/ in from beneath the sofa so as not to get in the way. Only (minor) negative in the room for us was the opaque doors for the shower/ bathroom.

We mainly used the Market restaurant which was the main buffet but I would highly recommend as the food was fantastic.

Pool area’s were great and a plenty full amount of beds to go around. ( you cannot reserve beds but we did not need too as there were so many anyway). 2 main pool areas with additional pools by each accomodation block. ( again only a minor negative, the parasols are fixed so you cannot move them to suit through the day).

Check in/ check out was a breeze. We were an early flight home but we were able to get a continental breakfast before breakfast proper was open, which was a bonus.

Literally minutes from the beach as there is a gate to the rear of the property for access to the main areas.

I will however say that it is in the expensive side. Drinks etc were comparable to the UK and we all expect them to be a little bit cheaper on holiday.

On the whole we thoroughly enjoyed our stay in the Zafiro palace and would definitely return again.

Great Hotel. The Service is outstanding, every wish fulfilled quickly.
The kids loved the entertainment team. A special thanks to Jhoangel and Andrea for their dedication!
We visited in April and enjoyed the hot water in the kids area and hot tub as well as other activities.
The Food from Restaurants and Buffet Restaurant are delicious.