Vanisko Hotel

If your flight gets cancelled and you're reading this review, the hotel isn't all that bad. The staff were nice and so was the food. Be sure to take a trip to the supermarket opposite as they had some amazing cheap food. Check the fruit aisle!

Mot much else around worth exploring.

Friendly reception. Clean rooms. Rather small balcony. The bus stop is in front of the hotel, easy to get to the city centre (bus 1 and 20) and back (bus 6). Supermarket over the street. Short walk to the public beach. The best advantage were early breakfast hours (7-10). The pool was also nice, not many people there and suprisingly I couldn't hear the traffic from the street that much.

We stayed at Vanisko Hotel for 3 nights. Everything about our experience was wonderful. The buffet breakfast was magnificent - fruit, vegetables, cheese, pastries, coffee, juice all the best quality. Everyone including the bar tenders, chefs, receptionists, and manger were wonderful to us. Should be 10 stars not five. Definitely the place to stay when in Heraklion.

Our flight was cancelled due to technical issues in UK traffic control. At 2 am the hotel quickly roomed 180 guests. Not knowing when flights would be the hotel allowed us to remain in our rooms until 00.30 the next morning. Check out should have been 12 noon. They were very friendly efficient and helpful. We had breakfast lunch and diner which were all very good. Well done on dealing with this unexpected infux of people and being understanding. Thank you 👍

We were moved here by TUI after our flight was cancelled and after initially being put in a 5* resort the night before, a resort that had refused us any food and drink when we arrived (late at night) without a very steep cost. The Vanisko Hotel isn't located in the best area agreed, and yes your passports are kept by reception until you check out, however, we were all given rooms for the afternoon that were clean and comfortable. Bearing in mind we were leaving at 10.30pm I don't think any of us were expecting private spaces. We were given lunch and dinner, with coffee and juice that we could access during the day. Agreed the food wouldn't win any awards but it was perfectly acceptable, although maybe as many being put up had previously been in 5* accommodation it was likely a come down for what they'd been having on their holiday. The staff were nice and did what was expected of them to make sure we were comfortable and had what we needed. The pool area was good. I know that many of the people leaving 1* reviews were likely frustrated from having flights cancelled, and most had been experiencing much more lavish accommodation on their holiday, but the Vanisko Hotel really isn't as awful are people are making out, and it was certainly nice to be somewhere where we could rest and relax for a few hours after the stress of the day before.

The rooms are clean, spacious and modernly decorated. The breakfast is amazing, with great variety and lots of locally produced delicacies, as well as pancakes and crepes (depending on the day), which are usually not offered in most hotels. The pool is spacious and good for all the family, as it reaches good depths in some areas, but also has an area especially designed for kids. The location isn't the best, as there isn't much to do close to the hotel, but if you have a car that is no issue.

Very good hotel, except the shower head is bad and the door seems to be broken so it’s extremely loud. The surrounding area is not that good. Very few restaurants to choose from and not a very pleasant view to see when walking. On the positive side there is a big grocery store just over the road and a small supermarket with good closing times and prices. The walk to the beach is just 5 minutes and taxi to the city center is relatively cheap (13€)