Helea Family Beach Resort
Rooms and prices
Description
One of the leading hotel chains in Greece. Good sand and shingle beach, awarded the Blue flag. Active animation (international team), English speaking staff. Recommend for tourists of any age, families with children and young people.
Built: 1973
Renovated: 1998
Annually partial repair.Location: 19 km from airport, 5 km from Rhodes town, in the district of Kalithea, on the coast. A bus stop is 150 metres away.
Evening entertainment: the city of Rhodes (6 km), village of Faliraki (5 mins drive).
Consists of a main 7-storey building (with Elevator) and four additional buildings (3-4 floors).
591 in the hotel room.
Total area: 65 000 m2.
Beach: public sandy-pebble beach is 50 m from the hotel (1st coastal line). Entrance to the sea pebbly and sandy (shallow entry). On the beach umbrellas, deck chairs: free of charge. At the pool umbrellas, sun beds: free of charge. The length of the beach 400 m.
Accepted cards: American Express, Diners Club, Eurocard, Visa, MasterCard.
ATM: on site.
Pets are not allowed.
Superior service includes:
- Slippers
- bathrobes
- beach towels
- daily fruit basket, mineral water and maid service after lunch
On the hotel territory: Spa center, dry cleaning (extra charge), hair salon, Luggage room, Internet club paid, bars: 6, indoor pools: 1 (fresh water, heated in April and October - free), meeting rooms: 5 (900 people), free wifi (200 MB free per day on each device), restaurants: 5 (main restaurant Sympossio, Italian La pergola restaurant (dinner), snack bar La pergola (lunch), French a la carte restaurant Dionysos, beach restaurant Albatros), Laundry (chargeable), doctor on call (charge), porter service, Parking, pools: 4 (open: 3 freshwater, 1 seawater), pool towels: free (in exchange for spec. beach card), TV room (with widescreen TV, DVD - free), currency exchange, water slides: 1 (80 m), Nightclubs: 1 (Safari), stores (fur shop, Aldemar Shop, a shop with arts and crafts, mini market, jewelry shop)
Attractions: sauna for a fee, mini-Golf, games room (Board games), Jacuzzi fee, massage fee, tennis court lighting extra charge, tennis lessons for a fee, charge Billiards, gym for a fee (in SPA centre), Turkish bath (Hammam) paid, Aqua aerobics, beach volleyball, Darts free, paid electronic games, water sports requiring payment, free evening shows (performances at the amphitheater under the open sky, depending on weather conditions and/or in the night club Safari), football on the beach free, table tennis game, animation for free (a daily entertainment program; dance competition), free tennis court (2 courts during the day), training with a fitness instructor for a fee
For children: children's Playground (in the shade of trees, surface – gravel, fenced), children's restaurant (ALDY with special menu), children swimming pool: fresh water, children's disco, kids club (ALDY - for children from 4 to 12 years every day from 10:00 to 18:00), sports competitions for children, water slide (80 m), baby monitor on request, for a fee, bottle sterilizer on request, extra, stand-step for the sink on request, free bottle warmer on request charge, changing Mat on request, baby bath on request, children's rocking chair on request, pot on request, baby stroller: on request, free, the toilet seat on request
The distance to the nearest airport is 19 km.
Policies and conditions
- Payment options: Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- 24-hour reception
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Room service
- Family room
- Toiletries
- Accessibility features
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- German
- Russian
- English
- Italian
- French
- Arabic
- Tour assistance
- Sun Deck
- Parking
- Water park
- Indoor Pool
- Outdoor pool
- Pool facilities
- Business center
- Event facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Doctor
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1180 m. It takes 18 minutes To the beach!
Street view
Video: ☀️🏊🏻♀️🏖️Helea Family Beach Resort Rhodes
Map
Reviews
Another downside was the lack of effective air conditioning throughout the hotel, especially in the bedrooms. We also experienced quite a bit of noise from the corridors, with doors banging until 4 a.m., which made it difficult to sleep at times. Housekeeping didn’t seem very organized, as our room wasn’t tidied or refreshed with new towels until about 5 p.m., just when we were getting ready for the evening.
One particularly frustrating incident happened when we left our towels on the sunbeds by the pool to get lunch. When we returned, the towels had been taken by hotel staff, and another couple was now using our beds, leaving us to sit in the shade. This was disappointing and should be managed better.
On the bright side, the staff were very polite and pleasant, and the on-site supermarket was convenient. Unfortunately, one of the taxi rides was disappointing – we were charged €30 instead of the €15 we were told, even though we helped the driver by taking another couple along with us.
Despite these issues, we did enjoy the beautiful sunrises, a lovely lunch on the beach, and some great desserts. It’s a good place overall, but with a few improvements, it could be even better.
The food was a big highlight for us. The breakfast buffet had something for everyone, and the dinners were just as great. We also really appreciated the kids' menu, which made meals a lot easier for us.
The kids' club was a lifesaver! Our son had the best time there—it was full of fun activities, and the staff were fantastic with the kids. It gave us a chance to relax, knowing he was having fun and in good hands.
I also want to give a special mention to Angela. She went out of her way to make sure our family had everything we needed. She even arranged a surprise treat for our son, which made him feel so special!
We had such a wonderful stay and can't wait to come back. Highly recommend this hotel for families!
-hotel rooms are clean and comfortable
-beautiful sea and beach
-The staff is attentive and helpful ( but The number of waiters is insufficient at main restaurant )
negative aspects :
-There is a shortage of sun loungers and umbrellas, you may have difficulty finding them empty even if you go early in the morning.
-The same problem exists on the beach too
-The pool is too full for its size
-At some hours, you have to wait in line for minutes at the entrance of the restaurant.
Good in general, but there is not enough equipment and space to handle the hotel's population. When the hotel is full, common areas are not enough.
Rooms are clean and has a good style.
The beach is amazing and the pool is big enough.
The only thing that was a bit annoying is that it was so hard to find an available sunbed by the pool. I would recommend the hotel to enforce this subject and don’t let people just put their towel on the bed and leave it there for the rest of the day, even when they’re not there.
The food was great, we loved the Italian restaurant, and the buffet wasn’t that different each day but the food is good and satisfying.
Highly recommended
We arrived to find a room too small we Complaint straightaway. Our cases at to be stored close to the patio door which would cause a health and safety risk , because the sofa bed was Situated there too and in way to get out onto the balcony , Only one of us could pass at one time the beds were so close. The bathroom was so small. The toilet was situated behind the door. Only one person could use the bathroom at one time my granddaughter slept on a makeshift sofa bed and itched for the whole time we were We Complaint to the staff they change the sheets but this didn’t work, Definitely not a five star hotel we didn’t unpack for the whole time we were there there .
There was no room to put clothes so we lived out of a case for a week. If you wanted a sun beds and Parasol, You would need to go down 5 o’clock in the morning to get them Because by 8 o’clock everything was taken, I felt sorry for people with small children and babies that couldn’t get a place to sit and keep them safe from the sun . On a couple of occasions, I saw people screaming at each other and arguing over sun-beds and Parasol’s to cover them from the very hot sun, This is not an experience I’d like to endure again !! We definitely won’t be going back there.
I’ll send pictures of toilet and bathroom disgusting they didn’t care.
Very over crowded . Not a stress free holiday I was expecting at all .
My advice to anyone gong with one child is to get them to send you a pic first of the room. Our room number was 3332 overlooking car park. We also leave our room at 11 o’clock in the morning, although Our flight was until 12 o’clock in the night after arguing about where to change and shower they did accommodate us in the spa but we only have 20 minutes to shower wash our hair and there was three of us.
So my d pay A substantial amount for a treatment to get more time . Never again .
Frequently asked questions about Helea Family Beach Resort
How much does it cost to stay at Helea Family Beach Resort?
The cost of living in Helea Family Beach Resort depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Helea Family Beach Resort to the nearest beach?
It takes 18 minutes to reach to the nearest beach.
Which sights are located near Helea Family Beach Resort?
The nearest sights are: Acropolis of Rhodes (5 km) and Palace of the Grand Master of the Knights of Rhodes (5 km)
Is there anything special for children in Helea Family Beach Resort?
Helea Family Beach Resort offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Helea Family Beach Resort?
Check-in at Helea Family Beach Resort is possible from 15:00, check-out is until 11:00.
