Alesahne Beach Hotel

Where do I start? If you are going to read one line from this review is to “stay away at all cost from this hotel”. We were supposed to sleep here for 7 nights and we left after 3. It was awful. Credit given where credit is due; the staff at the front desk are very nice, super helpful and can’t fault them. Upon arriving the hotel appears to be a swish boutique hotel. They have music playing out, you will walk past the pool and bar area, the lobby is blasting A/C and smells good. The problem starts when you get to the room(s). We booked a one week holiday for 3; my wife, 10-year old daughter and myself. We were given the room #30 at the top of the building. The stairs to get to the room can be challenging. The room was a superior room with a sea view. However, to get to the sea view you had to climb a small ladder out of a window onto the roof, again challenging. It was quite small room, the windows open onto the roof, so we could see all the solar panels, AC units, it felt like something could walk in if we left the windows open. The sofa bed for my daughter was too small, it wasn’t long enough for her. We had to call downstairs so they could make the sofa bed and as it had not been prepared ahead of our arrival. The WIFI didn’t work at all in this room. The toilet was dirty, the shower curtain stuck to one when showering - all a bit grotty. And I woke up with a back ache from sleeping in the beds, it wasn't the great start. After two nights they somehow moved us as apparently we weren’t supposed to have a sea view. Fine by us, we didn’t like the room anyway, so we were okay with this. Then they gave us room #25. initially felt better, the sofa bed was bigger and there was more space on the bedroom and more light. However, the WIFI was better but intermittently working. The bathroom was tiny and it smell diabolical, it was disgusting - even more grotty than in the first room. I slept on the sofa bed as my daughter didn’t want to sleep there. Again, I woke up with an even worse back ache than the previous days. That day we went on an excursion in the morning and decided to go back to the hotel pool for the afternoon. I was chilling on a sun lounger when the pool guy told me I couldn’t be there with a bottle of water that I had purchased somewhere else. He refused to go away until I hid the bottle of water. That was what did it for me. We decided to leave and booked another hotel down the street. Stay away from this hotel. Honestly, you will find way better ones along the same street.

Honest review!!!
This hotel had gotten amazing reviews and that’s why we booked it, and I can’t understand how that is because we were very disappointed.

Firstly the staff was not as friendly as everyone else seems to think. The exception is breakfast staff and cleaning lady. We absolutely loved the receptionist who worked the evenings, she was amazing! But the receptionist at the day shift was not friendly and you always felt like she had something against us and didn’t even look us in the eye when speaking. We literally said good morning everyday and always got a half-snarky one back.

The bed cover had stains on it which seems to be left from the former guests. The furniture and shower and walls also had stains from former guest. The pillows were like cement and my neck was hurting bad from that first night, rest of the week I had to sleep on my neck pillow.

The breakfast was ok at best. The Greek yogurt felt like it had been whipped with water or something. The vegetables looked like it had been laying there several days and they were pretty wet and mushy. There weren’t any labels on what the food was so as a vegetarian I couldn’t taste half of the breakfast since I couldn’t tell if it was meat or not.

And speaking of food, I had a Greek salad (my favourite) and they had used sunflower or rapeseed oil on it…. That’s a crime when making a Greek salad, you should use olive oil which the menu said they did… It was not good and expensive also.

What was nice was that you could get a free towel for the sun bed everyday, after 4 days you suddenly had to pay a deposition of 10 euro to even get a towel, very weird and disappointing.

What made us chose this hotel was that they had service by the sun bed… not true.
Of our 7 days at the hotel and every day at the beach we saw the waiter/server at the beach 3 times, and 2 of those was in the same day. We didn’t even know how to get service and we felt it kind of defeats the purpose if we were to go 50 m to the hotel and ask for service and then walk back when it said that you would have service AT THE BEACH. And the hotel had even put up a note on the sun beds that it was “illegal” to eat anything other than what you bought at the hotel, which is funny since we would happily buy from the hotel if someone was there to take our order.

In the hotel room there’s a little book about the hotel and what services they offer etc, it said they had room service but when we called they didn’t know what we talked about.

Over all we weren’t happy with our stay. It may seem like I’m very picky, but that’s really not the case. The hotel was not good and I wouldn’t recommend it to anyone.