Leonardo Plaza Ashdod

My sister and I checked into the hotel on August 14 after a long flight from the US and were supposed to check out on the 16th. I checked in with service animals. Late August 15 (early morning on the 16th) after returning from an event, I was told by the front desk that we have to leave immediately in the middle of the night because the dog was barking. I explained we have no local Israeli number, no local currency and being that it’s the middle of the night in August we have no where to go. I explained we would leave early in the morning but it’s unreasonable to force us out of The hotel in the middle of the night.These issues fell on deaf ears and the CEO demanded we leave the property immediately. The security guard aggressively knocked on the door as we were organizing our stuff and demanded that we let him in the room to start removing our belongings. The front desk attempted to help us find a solution but all rooms in the area were sold out. We decided we would have better luck finding a place in Tel Aviv, that wasn’t the case. Again all hotels were either booked or they didn’t have someone at the front desk to create a new reservation. After 4.5 hours of stress and 700 shekels later we finally found a hotel with availability.
This establishment should be ashamed of themselves. This is no way to treat guests,especially women who do not have a local working phone or local currency in a country that’s always on high alert.
Finally, the hotel is dingy, dirty and doesn’t not reflect the outrageous rate they charge per night.

We were there for a three-day seminar. Throughout these three days, there was constant noise from the kitchen, which was next to the hall. On top of that, employees didn't even try to be quiet. They spoke loudly on the phone, shouted at each other, and left the kitchen doors constantly open. Clearly, the hotel's management does not understand what a seminar hall means.