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1 013 $
The Jaffa, a Luxury Collection Hotel,
🌍 Israel, Tel Aviv, 2 Louis Pasteur
● Center: 3 km
🌞 Beach - 5 min
☎ Phone: +972 3-504-2000Show
🧭 Coordinates 1013 USD
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Rooms and prices
2 guests
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Classic Double room
Wireless internet, air conditioning and minibar
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Deluxe Double room
Air conditioning, minibar and private bathroom
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Deluxe Double room with balcony
Wireless internet, air conditioning and minibar
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Deluxe Garden Double room
Private bathroom
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Deluxe pool view Double room
Private bathroom
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Deluxe Sea view Double room
Private bathroom
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Deluxe Sea view Double room with balcony
Private bathroom
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Executive Double Poolside room
Private bathroom
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Executive Double Pool view room
Family room with bathroom
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Double Junior Corner
Private bathroom
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Double Junior Corner with balcony
Wireless internet, air conditioning and minibar
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1 Bedroom Executive Double Suite
Air conditioning and private bathroom
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1 Bedroom David Double Suite
Private bathroom
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1 Bedroom David Double Suite with balcony
Private bathroom
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Deluxe Junior Double Suite
Private bathroom
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1 Bedroom Royal Double Suite
Private bathroom
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1 Bedroom Royal Double Suite with balcony
Private bathroom
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Double Junior suite
Private bathroom
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Deluxe Historic Double room
Wireless internet, air conditioning and minibar
Beds:
1 266 $
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Grand Deluxe Historic Double room
Wireless internet, air conditioning and minibar
Beds:
1 617 $
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Description
The Jaffa – Fattal Limited Edition is centrally located in Tel Aviv, a 5-minute walk from Jaffa Flea Market and 5 minutes by foot from Jaffa Port. This spa hotel is 0.4 mi (0.7 km) from St. Peter's Church and 1.2 mi (2 km) from Hatachana Compound.
Hotel opened in 2018. In this hotel 120 rooms.
The distance to the nearest airport is 23 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
Rooms
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
Meals
- Bar
- Breakfast
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
Transfer
- Car rental
Languages Spoken
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
Parking
- Parking
- Parking nearby
Pool and beach
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
Business
- Event facilities
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 330 m. It takes 5 minutes To the beach!
The distance to the sea is 300 meters
Street view
Video: The Jaffa, a Luxury Collection Hotel, Tel Aviv, Israel
Map
Reviews
28.07.2025
The building itself, the garden and the pool are absolutely amazing. Rooms are really nice but not so functional.. and a bit difficult to understand how to do things.. (TV in the mirror, curtains with button next to the bed etc. breakfast is really nice with good variety. You can find a nice buffet + menu to choose hot dish. Also the restaurant is really good Generally speaking very nice for couples
18.07.2025
Our children brought us a present of afternoon tea at the Jaffa as our roots are British 50 and 42 years here and they know we like afternoon tea.The room was stunning with only a few tables .To be fare the staff were friendly and told us to ask if we needed anything .And the food tasty .But This is not the 1st tea I have had in Israel and abroad .The tea itself was a good brand but served in a tiny teapot with no lid .That is definately not 5 stars even cafe standard We asked for more tea .The same as we had before .If the waiting staff were proffessional they could have taken the pot and looked at the type of tea we had had before .Also maybe pouring the tea and also.pouring the water mineral and natural that were on the table .There was a nice printed menu but maybe a little more verbal information would make it of a better quality .I was just a little dissapointed after hearing past reviews of this hotel I didnt feel the exclusivity that it used to have ..I definatly recommend if afternoon tea is served make the tea itself a central point in a pot where the tea stays hot not pots where all the lids have been broken .As it was It will be difficult to recommend it to all our friends who love indulging in afternoon tea
09.07.2025
Review: The Jaffa Hotel – A Stunning Venue with Disappointing Service
We chose The Jaffa Hotel for its beauty and reputation, especially to mark a special occasion – a wedding. While the hotel itself is architecturally stunning and the location is truly one-of-a-kind, our experience, particularly around the bridal package and service, left much to be desired.
Booking the Bridal Package – A Nightmare
Trying to book the bridal package was extremely frustrating. It was impossible to do it through the regular channels because the hotel required us to provide names of all outside vendors (photographer, makeup artist, hair stylist, etc.) in advance. This level of bureaucracy turned a process that should have been joyful into a logistical headache. We were forced to finalize everything just two days before the wedding – a completely avoidable and incredibly stressful situation.
Check-in Experience – Cold and Unhelpful
Upon arrival, the receptionist simply pointed us in the direction of the room. No one walked us to the suite or offered to explain any of the features – something you'd expect in a hotel of this caliber. To make matters worse, there were basic amenities missing in the bathroom, such as toiletries.
Food – The True Highlight
On a much brighter note, the food was exceptional. Breakfast was amazing, and dinner was absolutely delicious. The quality, variety, and presentation were all top-notch – a real highlight of the stay.
General Service – Hit or Miss
Service during meals and around the hotel was generally excellent, but sadly, that level of care didn’t extend to key moments. For instance, when the bride and groom returned to the hotel after the wedding celebration, exhausted and carrying luggage, no one assisted them. At a five-star hotel, this kind of oversight is unacceptable.
Overall Impression
The Jaffa Hotel is undeniably beautiful, and the setting is perfect for a luxury experience. But unfortunately, the service was inconsistent and at times careless – especially during moments that mattered most. A venue like this has so much potential, but our experience was marked by unnecessary stress and disappointment.
Rating: ★★☆☆☆ (2 out of 5)
Beautiful place, great food – but poor service and chaotic planning made it a frustrating stay, especially during such an important event.
We chose The Jaffa Hotel for its beauty and reputation, especially to mark a special occasion – a wedding. While the hotel itself is architecturally stunning and the location is truly one-of-a-kind, our experience, particularly around the bridal package and service, left much to be desired.
Booking the Bridal Package – A Nightmare
Trying to book the bridal package was extremely frustrating. It was impossible to do it through the regular channels because the hotel required us to provide names of all outside vendors (photographer, makeup artist, hair stylist, etc.) in advance. This level of bureaucracy turned a process that should have been joyful into a logistical headache. We were forced to finalize everything just two days before the wedding – a completely avoidable and incredibly stressful situation.
Check-in Experience – Cold and Unhelpful
Upon arrival, the receptionist simply pointed us in the direction of the room. No one walked us to the suite or offered to explain any of the features – something you'd expect in a hotel of this caliber. To make matters worse, there were basic amenities missing in the bathroom, such as toiletries.
Food – The True Highlight
On a much brighter note, the food was exceptional. Breakfast was amazing, and dinner was absolutely delicious. The quality, variety, and presentation were all top-notch – a real highlight of the stay.
General Service – Hit or Miss
Service during meals and around the hotel was generally excellent, but sadly, that level of care didn’t extend to key moments. For instance, when the bride and groom returned to the hotel after the wedding celebration, exhausted and carrying luggage, no one assisted them. At a five-star hotel, this kind of oversight is unacceptable.
Overall Impression
The Jaffa Hotel is undeniably beautiful, and the setting is perfect for a luxury experience. But unfortunately, the service was inconsistent and at times careless – especially during moments that mattered most. A venue like this has so much potential, but our experience was marked by unnecessary stress and disappointment.
Rating: ★★☆☆☆ (2 out of 5)
Beautiful place, great food – but poor service and chaotic planning made it a frustrating stay, especially during such an important event.
02.07.2025
I have tried for days to call the hotel and no one answers the phone on any of the lines. No one answers. Never. This is the experience they want to be known for?
27.06.2025
Great hotel, very comfortable, great location too. Good pool, all nice and clean, beautiful room.
11.06.2025
Beautiful location, but shockingly bad service.
We were really looking forward to dining at the Jaffa Hotel Restaurant — the venue is absolutely stunning, with so much potential. The food was actually good; I’d especially recommend the spicy fries. But unfortunately, the service was one of the worst I’ve experienced in a long time.
Our server, Pavel, was extremely rude from the very beginning. While his English wasn’t great (which we can completely understand), the bigger issue was his complete lack of knowledge about the menu. He couldn’t even tell us whether our main dishes came with any sides.
When the sides finally arrived separately, we politely explained that we wanted everything to come together. Instead of acknowledging the request, he responded with visible attitude and annoyance — making the entire interaction uncomfortable. It felt unnecessarily personal, and I couldn’t help but feel that he didn’t like the language I was speaking with my friend.
To make matters worse, he never offered us a wine list — we had to ask for it ourselves — and the surrounding area had dirty napkins that no one seemed interested in cleaning up.
But the final straw was when he brought out my friend’s food and side dish… and completely forgot mine. I had to wait an additional 12 minutes for my meal, only to find out later that he hadn’t even put my dish through the till. That’s basic service — and it was completely neglected.
All in all, the restaurant’s atmosphere and food are promising, but the service was genuinely awful. It’s a shame such a beautiful place is let down by careless and unprofessional staff. I won’t be returning.
We were really looking forward to dining at the Jaffa Hotel Restaurant — the venue is absolutely stunning, with so much potential. The food was actually good; I’d especially recommend the spicy fries. But unfortunately, the service was one of the worst I’ve experienced in a long time.
Our server, Pavel, was extremely rude from the very beginning. While his English wasn’t great (which we can completely understand), the bigger issue was his complete lack of knowledge about the menu. He couldn’t even tell us whether our main dishes came with any sides.
When the sides finally arrived separately, we politely explained that we wanted everything to come together. Instead of acknowledging the request, he responded with visible attitude and annoyance — making the entire interaction uncomfortable. It felt unnecessarily personal, and I couldn’t help but feel that he didn’t like the language I was speaking with my friend.
To make matters worse, he never offered us a wine list — we had to ask for it ourselves — and the surrounding area had dirty napkins that no one seemed interested in cleaning up.
But the final straw was when he brought out my friend’s food and side dish… and completely forgot mine. I had to wait an additional 12 minutes for my meal, only to find out later that he hadn’t even put my dish through the till. That’s basic service — and it was completely neglected.
All in all, the restaurant’s atmosphere and food are promising, but the service was genuinely awful. It’s a shame such a beautiful place is let down by careless and unprofessional staff. I won’t be returning.
04.06.2025
We are very disappointed with our recent stay at The Jaffa Hotel. I got engaged in Israel and chose to spend the final three days of our trip at your hotel, expecting a luxurious and memorable experience. Unfortunately, we deeply regret that decision. From the moment we arrived, the service was far below expectations. The staff was inattentive, and our room was poorly cleaned after each service. We experienced issues from day one until check-out — including a complete lack of responsiveness and professionalism. One of the most disturbing incidents occurred when I stepped barefoot on a dead bird on the property grounds. We immediately reported it to a staff member, who saw it, did nothing to clean it, and responded by saying, “We are all going to die.” This is not only unacceptable but deeply inappropriate and alarming. In addition, our room keys never worked — not even once. We had to go down to reception every single time we wanted to access our room and ask for them to be reset. For a hotel of this standard, that level of inconvenience is unacceptable. What was meant to be a joyful and meaningful close to a special trip became frustrating, uncomfortable, and frankly shocking. We expected far better from a hotel of this caliber i have videos of the poorly cleaning of the room but cant attach them here
03.06.2025
We are very disappointed with our stay. I got engaged in Israel, and for the last three days of our trip, we chose to stay at The Jaffa Hotel to end our journey on a high note — but we deeply regret that decision. From the moment we arrived, the service was below expectations. The staff was inattentive, and our room was poorly cleaned after each service. Sadly, what was meant to be a special and memorable ending to our trip turned into a frustrating experience. I wish I can post photos here so you can see ...
16.01.2025
From the moment we arrived the staff at the Jaffa were truly incredible. 5 nights of our needs, wants or concerns were always met. Aviad with concierge was very attentive and extra helpful when it came to planning. Thank you for making every day of our stay very special.
02.01.2025
Very good hotel. The staff is beyond praise. Well done!!!
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Frequently asked questions about The Jaffa, a Luxury Collection Hotel, Tel Aviv
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 5 minutes to reach to the nearest beach.
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 12:00.
Does The Jaffa Hotel, Tel Aviv have a swimming pool?
Yes, The Jaffa Hotel, Tel Aviv has a pool.
Are pets allowed at The Jaffa Hotel, Tel Aviv?
No, pets are not allowed at The Jaffa Hotel, Tel Aviv.
How to get from the closest airport to The Jaffa Hotel, Tel Aviv?
The closest airport is Ben Gurion Airport, and it is about 29 mins from hotel by car (22.4 km).
What is the cancellation policy for The Jaffa Hotel, Tel Aviv?
The cancellation policy for The Jaffa Hotel, Tel Aviv varies depending on the type of room and booking conditions.
Does The Jaffa Hotel, Tel Aviv offer airport transfer services?
No, the The Jaffa Hotel, Tel Aviv doesn't offer airport transfer services.
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