Hotels in Ortisei

When you book a five star resort, you expect a high level of service. Upon arrival, it felt very unwelcoming. We booked this for a special celebration, which we noted in the notes. Other guests upon arrival received glasses of champagne, we did not. It’s a very large resort, we were given no explanation of the layout or amenities. Our room was on the 2nd floor with no patio or view which was extremely...

We've stayed with Adler at their Sicily resort a few times and thought we'd try the hotel in Ortesei for some Alpine scenery and walking. I think their first hotel opened in the 1820's - the one we stayed in (I think) - and the family ownership continues to present day with all that experience and commitment producing a guest experience that's hard to better. The staff are exactly what I would expect...

Everything about this hotel was absolutely perfect- the rooms, the staff friendliness, the service, the pool, and the spa. When we arrived we had just spent a week in Munich and Austria. People in Munich were not very friendly. Once we got to Austria- people were much more friendly-but once we got to Adler Hotel Ortesei-people we phenomenal. They were kind, professional, helpful, everything you...

Incredible on all fronts. From the location to the amenities, from the exceptionally friendly staff to the exquisite food… this hotel is one of those rare jewels that exceeds a 5 star experience.

Beautiful location with a mix of modern and classic alpe architecture. Friendly and easy going staff, great for kids. Amazing deserts and breakfast! Want to come again and also visit other Adler locations!

Simply amazing This is by far my top 2 around the globe Genuine hospitality at its best The restaurant staff is exceptional, made a special menu for my wife due to some food restrictions The property itself is so elegant and yet so luxurious Already decided to come back soon

Stayed at Chalet Alpe Suite in July 2024. It is a very nice hotel with exceptional service. The birthday gift was a very kind gesture.

Amazing hotel - staff is incredible and the in-house restaurant for breakfast and dinner is so delightful. We loved it so much. Would highly recommend staying here!

Amazing staff always took the extra mile to ensure satisfaction. Special thanks to Matthew in reception. The room is spacious, bed is very comfortable, with pillow menu if required. Breakfast is excellent, and restaurant staff are very friendly and helpful, with special thanks to Walter chief restaurant staff/butler. Guided hike tours are included in the room rate and the hike guide Emanuel is very...

Outstanding hotel. Room was wonderful with beautiful views and the staff very friendly. Kid friendly, with the kids play room (huge) was a big plus!

Absolutely impeccable Service throughout the stay. The Hotel is so well run and maintained by the friendliest and most attentive Staff. There’s nothing to fault here. Can’t wait to visit again soon!

I just returned home from a week in Val Gardena Italy. I was leading a group of 100+ individuals visiting from Canada partaking in an educational conference. We had been referred to Hotel Gardena (Gardena Grödnerhof Hotel & Spa) by local contacts. Our administrative team did a site visit in early December to organize the details of our trip and confirm the facilities and accommodations were as anticipated...

This was our first visit to an Adler property. We will be back! It started off well with our room being available early, love that. We stayed in the Adler Balance which is attached via a below ground level walkway with the Adler Dolomiti. And they share the large spa (pools, saunas, gym). It’s a very short walk. The bar is in the Dolomiti. The room was quite large with a nice view of the town and...

Wonderful experience. The cosine was vero Good. The trekking are include and the SpA is very well design. Highly recommened even if the price is not cheap but The experiecnce is worth The expense

A lovely hotel in the Dolomites. Note that this hotel is part of the Adler Spa Resort hotel, it's just a separate house that is adults-only. In practice this means your breakfast and dinner are in the balance house, but the spa and other facilities are shared with the other hotel. The spa here is wonderful - indoor and outdoor pool, jacuzzi, panorama sauna with infusions (3x every afternoon) and a...

This might be the gushiest of all my gushy posts but here we go. My husband and I spent a glorious week here as part of our honeymoon in October-November 2020. I have never stayed in any place so outstanding and probably never will again (unless we manage to return). Adler Balance has ruined me and all my future hotel experiences, which I fear will never live up to what a perfect stay we had. The...

For the past 20 years I have been to hotel Adler. The food is amazing and the spa is amazing but the service is the best. The service is the best because they always try to improve and make your experience outstanding. Like for example our favorite waiter in the restaurant his name is Dritan and at the front desk you have Christina she is friendly and she always tries her best to help you. They are...

What to say about that incredible luxury hotel? Me and my partner stay a couple of night and we totally enjoyed the experience. From the incredibly kind and elegant staff members to the stunning location and facilities we couldn't ask for anything more. The SPA area was simply fabulous. An incredible indoor swimming pool, sauna, Himalayan salt sauna, gym, relaxing area and stunning outdoor pool. We...

This Hotel was a particular experience,i would describe it like a two faced structure and will while going on, explain what I exactly mean or even better,i make it brief and describe it with this words.The place itself expressed a particular charm seeing how the garden and the rooms were taken care of even part of the internal pool,a very small one actually like the second one outside but then when...

The man who cooked the eggs was very nice Liked the rooms with upgrade and hardwood floors 🤩 Could have a channel lists and with more english channels😫😫

My wife and I stayed here in late May for a week. All of the staff is incredibly friendly and mostly tri-lingual (English, Italian, German). The owners Markus and Rolando will truly remind me of true hospitality. The hotel is decorated very well and each room has its own charm. The patio is a great place to sit and watch the mountains and water fall anytime of day. The bar is cute and comfortable...

Awesome service in this outstanding location makes it the perfect place for a relaxing vacation. Food and beverages are delicious here. Love this place!!!

We enjoyed our stay at this quirky, clean, simple and comfortable hotel. Enzo, the maintenance person and shuttle driver, was extremely efficient and accommodating. The restaurant staff is also extremely kind and courteous. Thank you.

Feels like you’re staying at your grandparents, not a hotel! Serving staff are sweeter than honey!

The staff was super friendly! I enjoyed the food very much. They were kind to accommodate for vegetarian meals. I definitely recommend the half board menu because there not much restaurant nearby, you would need to walk 15-20 min to Ortisei and it is expensive there. Pros : great rate, great food. Free bus ticket. Room was clean. In walking distance from the alpe di siusi cable car. Cons : - No water...

Rita is a sweetheart and so warm and welcoming. She treated us like family. My husband is vegan, and she offered us gluten-free/vegan snacks during breakfast, which was very sweet. We were hoping to do laundry if they had any service available, and though she said they didn't offer any, she still asked us the next day what we wanted to wash. It was not very urgent for us so we declined, but that was...

Very nice hotel in good location. Good breakfast. Excellent swimming pool and spa.

Food could be better...others acceptable

Very beautiful view from the window. I like the place where the hotel is. You can see unforgettable Milky way at night. Thank you that I had a possibility to buy very good backpack for the mountaineering.

We stayed for breakfast after treking in Alpe di Siusi. A lot of options, we chose the continental breakfast for 20€/person. Really nice atmosphere, everything was cozy and it smelled like wood.

To me this is a 5 star place! Newly renovated, smells like fresh wood, super clean rooms, amazing mountain views, great service and super breakfast/dinner. I loved the pool that is part indoor and part outdoor, saunas, steam room!! The only question-why do you need to have a glass window in the toilet? :DDDD

Quiet location with amazing view, very good service, quality hotel and rooms.

We felt very comfortable. The wellness center is a dream!

We spent a week there at the beginning of August, heaven for the eyes and throat! The view of the Alpe di Siusi is magnificent: in the morning, after a hearty and excellent breakfast, we were eager to set off to explore the valley. On the way back a bit of relaxation at the spa and ready for dinner, every evening a new menu to discover the flavors of the place (but not only). Large and comfortable...

Excellent hotel! Very kind staff, excellent cleaning, and also a great location, close to the center and in the middle of greenery! Would recommend and hope to return next year!

Family Hotel Very beautiful, warm welcome, very nice food and extremely clean. I love Hotel Hell fantastic location you can try your ski’s next door or you can ski out to Alpe Di Susi. New Brasserie look Amazing 🍷🇮🇹⛷😎

Close to city center, good food, big clean rooms and the staff is really nice!

Superb location and service, great staff and kitchen! Thanks a lot

Lovely place. The staff know some English but are still very helpful

The hotel is 400 metres from the ski lift with English speaking staff

Outstanding hotel! We stayed here for a couple of nights in September and it was an all around perfect experience. The rooms are very comfortable and quiet, the food is outstanding and all the staff was so hospitable and friendly. You really feel like you’re family here. Wellness facilities are nicer than most high end spa's. I would highly recommend and can’t wait to come back.

A perfect hotel!! Comfortable room and friendly staff! The half board is amazing! During my four days stay, they provide different 4 course dinner menu everyday, and all the dishes are wonderful!! I can’t wait to revisit again❤️

Wow what a place! Amazing staff, who made great cocktails, brilliant service at meal times and really great walking recomendations! The food was amazing too - we loved going to the bar for a pre dinner drink and snack, and also the cake after a long day walking. The evening meals were also very special. The spa was just the best too - lovely and clean and so relaxing. 100% recommend to help make...

Great bedroom, great sauna/spa, great breakfast and even better staff from the receptionists to the waiters to the cleaning team. Everything I wanted and more!

Let’s stand for one ☝🏽 minute. Respect 🫡 and appreciation. After long long trip from Milan. This is the right place to have nice 😊 pretty 😍 vacation. From where to begin. But before writing ✍️ any good 👍 things let’s talk about the only bad thing here. Breakfast 🥞 servants weren’t so professional and they need to have training courses who to treat with customers or to change them. That the only bad...

Family run, great food, friendly service, good value for money.

One of the nicest place we’ve stayed at, ever. The room was so tastefully decorated, staff are nice, spa was nice. The food everyday just take the experience to a different level. You get a generous portion of fine-dining-style 5-course meal, mostly made with local ingredients if not all. Everything is delicious. The only thing was that we had a room facing the mountain, which was fantastic, but it...

Incredibile stay, everything was perfect. The staff has been the most helpful. Highly recommended! Will come back for sure!

Kind personel, great food, nice location. Nothing to complain about!

Our stay was just perfect 😃 The rooms are super comfortable & stylish, the food is amazing and the staff is super friendly. ☺️😋👌🏼

The hotel name represents what it is and how you fell when you stay there: slow down and enjoy it!!

Pace e tranquillità regnano sovrani. Il tutto con un'ottima cucina

We had such a fabulous stay in this hotel. The owner is so friendly and accommodating, and will go out of his way to ensure you have the most pleasant stay, and gives helpful tips for activities in the area. The hotel rooms have character, yet are modern, with comfortable beds and beautiful views of the mountains. The hotel has a hot tub and a sauna on the 1st floor, which was perfect after a long...

I want to return one day. The host was so friendly and accommodating. Felt like a bed and breakfast with all the comfort and convenience of a hotel. Excellent breakfast, cozy rooms and great location. Steps from the Seceda lift

This hotel is centrally located right at the city centre , within walking distance to several cable car stations. Paid car park at the back of the hotel . Breakfast of rich variety. Peter at the Reception is efficient , pleasant and most helpful. Would certainly recommend to our friends !

Excellent location & great variety of breakfast . We stayed for 5 nights. We am particularly impressed by the outstanding service of Peter at the Reception. We arrived late almost 8 pm . Peter greeted me outside the Hotel Entrance and showed me where to park . He helped us carrying our heavy luggages to our room. Later, for the first time when we drove our car out of the garage , we didn...

We loved the Snalterhof, in the center of town, big rooms, with a view, pet friendly, amazing cozy breakfast room and great choices including all kind of cakes. Peter is the "Best Host" ever ! He made our stay memorable. Private secure garge. WE come back

Storied hotel indeed -- it's been in operation for 300 years. The bakery connected to it is 150 years old and is the oldest business in Ortisei. The rooms are rustic but extremely well built and maintained. The morning guy at the desk was quite helpful as we sought to sort out which trails to take. The afternoon girl helped us sort through a myriad of other problems. It is literally the best location...

The breakfast is fantastic. There's fruit, pickled vegetables, bread, yoghurt and a cereal station - something for everyone. The staff are very helpful and friendly. You get access to complementary bus passes and the local spa/sauna/pool. It is a quick walk to the town centre. You could hear a bit of noise from other rooms but nothing major.

The stay was excellent. The room was clean (and cleaned each day) and spacious, breakfast more than enough to keep you going for a couple of hours. Special thanks to Rita - we saw her doing everything: from check-ins and check-outs to keeping an eye on supplies for breakfast, always with a smile and ready to to answer all questions you may have. I strongly recommend.

This was an excellent experience. Rita was above and beyond helpful. The location was perfect and the breakfast couldn't be better. Great value for money specially if you are going for hikes. I would definitely recommend and would be happy to go back!

When you enter the Fortuna Hotel you know you are in the Dolomites. The room 42 was very typical of a Tyrolean Chalet, lots of pine and when you open the door to the balcony you have a jaw dropping view of the mountain side and cable cars. Every amenity was provided and in the morning the breakfast buffet was excellent with lots of choice and all looked after by the helpful and jovial Rita even with...

Rita is wonderful! She is friendly and so thoughtful. She is exceptionally attentive and provides first rate customer service. Rita also puts together the most amazing breakfast spread you could wish for. The hotel is situated perfectly near the town and provides a lovely view!

I stayed here for four nights in July. The room was very comfortable and equipped. It was a great place to stay while going out hiking every day. What made this day exceptional was Rita. She doesn’t speak English and I don’t speak Italian but we managed to communicate well enough that she took care of everything that I needed. She went out of her way to make sure I had breakfast even on the mornings...

Everything perfect, room (actually closer to a two-room apartment than a bedroom) very large with three bathrooms, excellent cleaning, services and kindness from the excellent staff. Virtually attached to the center. Full breakfast, varied and well prepared dinner. HIGHLY RECOMMENDED

Excellent structure just outside the pedestrian area but practically in the center of Ortisei. Very large room with attention to furnishings and cleanliness. Large and well-equipped bathroom. Rich and varied breakfast. excellent evening restaurant. We spent a great week

We booked this stay via a hiking agency. The owners are very friendly and helpful. We really appreciated the personal touch provided by the staff. We’d definitely recommend this venue!

Very nice personel and clean rooms. Exceptional location.

In short: Very pleasant stay! Lovely and helpful staff, great view of the outdoor space, clean rooms. Reachable location. Recommended! 👍👍👍 In details ⬇️⬇️ Location: Easy to reach. ~10-15 mins walk from the city center and/or any of the 3 cable cars that take you to the top. There's a bus stop right in front of the hotel (but you end up don't use them anyway because the bus come once in a long while...

Liked that hotel, worth every cent. Also you can buy chairlift & funi tickets at a discount at the administration desk

Great hotel away from the tourist bustle of downtown. Our room on the third floor had a great view of the valet. We enjoyed the complimentary public pool passes and bus passes (which we were able to use to get all the way back to Bolzano). We also got a discount on the gondola rides. Great experience!

Cosy hotel with a bit outdated rooms and very good food (great buffet breakfast, good dinner)

Nice family-run hotel. It's a 10 minute walk to the city center and ski lifts. The food served in the restaurant is quite nice and the staff is friendly and helpful. The view from some of the rooms is amazing.

Most friendly personal ever! Amazing dinners, very nice breakfasts. Rooms are perfectly well for a skier - nothing unnecessary and everything you need. Skiroom around the corner, ski shoes drier in the hotel! Bus stop is right in front of the door. 7-9 min walking till the centre and shops. Personal speaks English, German and Italian.

I stayed at the Hotel Montchalet and, I had a wonderful experience. Our suite was spacious and well-appointed, featuring a comfortable king-sized bed and two private balcony overlooking the downtown and mountains. The staff were friendly and attentive, always ready to assist with any requests. I highly recommend for anyone looking for a relaxing vacation. With its beautiful location, comfortable accommodations...

Such a great hotel!! The staff were all great, personable and very helpful in all aspects of our stay. We loved all of it and would definitely go back—thank you so much

This was the best hotel I ever been to! I’ve been to few hotels during my vacation and business trips but this was far the best! You will notice that it’s has a cozy vibe as you enter into the chalet. Staff are super friendly and helpful. My family and in-laws stayed in this hotel during our visit to Ortisei. Obviously, as a 5 start hotel, it’s not cheap but if you are looking for quality then it...

I had a very great experience and wonderful stay at montchalet hotel . they upgrade our reservation to gold 😍 They have amazing staff , professional service including shuttle to downtown , delicious breakfast , cinema , spa & afternoon tea & sweet . I had an amazing experience with the lovely & the professional Anna in SPA 👌🏻👌🏻excellent massage and facial care 🏅🏅🏅🏅🏅I recommend it for all (one of...

This is one of the few hotels that I would plan a trip around returning to. Everything about it was truly fantastic. The staff were friendly, welcoming, and always ready to help answer questions, make plans for us, or give recommendations based on what we wanted to do in the area. We booked the room with the Finnish sauna, and it was exceptional. The room was very large with incredible views from...

Very cozy chalet i felt like home.. The hotel upgraded our suite to the one with the sauna which is a very nice gesture

We had a wonderful second visit to Hotel Genziana. Amazing food, comfortable rooms, a great spa area and excellent service. Highly recommend!

An unbelievable hotel experience, from the friendly staff (shout out to Sarah!), gorgeous decor, beautiful location, and thoughtful touches. The dining room and breakfast buffet was incredible. Highly recommend.

Absolutely superb. We arrived at midnight and the reception greeted us in the garage with a baggage cart. The breakfast spread was awesome, as was the 5 course dinner menu every night. We loved the food. The hotel also has a great spa in the basement with an indoor pool, steam room, sauna, infrared sauna, whirlpool and more. In addition to an outdoor whirlpool. The hotel is located in a great location...

Very nice hotel with excellent service and great location. You feel very welcome and like at home. The food is great and the service fast and nearly perfect. They offer great hiking tours with Lukas and after the walks you will get excellent cocktails from Nicola the Barman. Very charming, funny and nice guy.

Excellent hotel and service. It was just what I needed. I spent a week here solo and enjoyed everything. First, you are greeted by Sara with a big smile. She is warm and makes you feel so welcomed. The daily hikes are amazing. Lukas, the hiking guide, knows the area well and leads really good and different hikes Mon-Fri. He is funny and nice so you’ll also enjoy his company. Sign up for the halfboard...

Excellent accommodation and high class services!! Our special thanks to Ricardo, part of the restaurant serving staff, for his continuous attention and great service! Also, hotel administration personnel including reception provide an excellent service! Highly recommended!

We were in the hotel from February 15–22. That was our 4th visit to this hotel. **Negatives:** - On the arrival day, it was always a "great buffet," but this time it was no longer there. It was a course dish where you had to make a choice, which was confusing as we had just arrived. - The dinner dish descriptions on the menu were misleading multiple times. For example, there was a menu item with...

We visited this amazing hotel in October 2024 and had just the best experience! Rooms, service, location, wellness area, design - everything was great! Dinners were exceptional! Special kudos to their barman Oleh, he makes outstanding cocktails you should try! We will for sure be back to this paradise.

Fantastic hotel on a nice location. Very friendly staff, food is exceptionally good, perfect shuttle service. Only 1 point that is a lot less: the very nice spa is spoiled by some tourists who don’t care about the rules, they don’t use their towels in a decent way and especially by making a lot of noice not respecting the other spa users. A pity, we hope the hotel staff will keep this in mind…

Amazing hotel with huge breakfast options. Loved every single bit. Theres a backyard play area and the view was stunning. Also the receptionists were very polite and helpful. Thank you for helping us remove snow from our car. Rooms were cleaned and the view was amazing.

Great location , 5 minutes drive to city center, avery good and helpful staff especialy David ( the maneger ) , lovely , good breakfast , nice and clean swimming pool, kids friendy ( playground ) i will sure come again and recomend it to friends and family Alotaibi family from Kuwait.

WOW! I can't say enough about this establishment and what it offers. One of the nicest stays we have ever experienced. This was a last minute find due to some unfortunate circumstances and boy was/is it a gem. From our initial greeting from Sarah to our suite and the meals it was memorable experience. Speaking of the meals, we enjoyed dinner and breakfast at the Hotel and would strongly suggest that...

You’ll be guaranteed to have a relaxing and fun stay. I booked this hotel for a solo trip and wanted an all inclusive type stay that would make things on easy on me since I’m traveling alone and didn’t feel like renting a car. This hotel is easy to reach by public transport (trains and bus). Is right in the town of Ortisei. Has a nice heated pool and spa. I also scoured reviews and chose this hotel...

Very friendly staff! They have amazing pool, and nice relax areas. Very clean and confortante beds. Only one think I was disappointed, the food was not as good you maybe will receive in other parts of Italy but overall it was perfect. Great position 2 minute walking and you are in downtown.

Very beautiful room. Great facilities and very friendly staffs.

The most beautiful place to stay. The setting is stunning, you can relax by the outside pool sipping local wine, surrounded by mountains. Great location for hiking. The hotel staff are very helpful, knowledgeable and friendly. Georg the hiking guide takes group walks out daily and can also point out routes for you to go on alone. The hotel provide maps, backpacks and hiking poles and will also make...

Great location - a short, easy walk to the city. Rooms were very clean and the bathrooms had a good layout. The split beds and strange (small) comforters leave something to be desired, but I think that's more of a local custom than anything else. No A/C or fans, but it typically doesn't get to hot anyway - you might have to crack you window at night. The service has been excellent - dinner at the...

Great Skiing holidays in the heart of the Dolomites. Excellent staff, location, facilities (Pool, Sauna, SPA, etc.) - an unforgettable experience!

Stay at Alpin & Vital La Perla consequently for several years. Like excellent sevices and facilities provided by Family Kelder. Best place for vactions in Dolomites.

Amazing place! I've been there for 2 weeks a few years ago! It is the perfect place to stay. Easy to reach by car, large rooms, cozy bar! Just excellent!

This is a wonderful family-run hotel in Ortisei in the Val Gardena. On the outskirts of the town but served by their own shuttle which is very convenient. Wonderful restaurant and spacious rooms. Their spa facilities are amazing with indoor-outdoor infinity pool and a large sauna with a picture window.

Fantastic hotel! Couldnt fault it! We arrived and were greeted with a refreshing drink and also a free upgrade to the junior suite! The bed was large and very comfortable. Bathroom was fantastic! Amazing rain shower and seperate wc. Large wir. Relaxing and very comfortable couch area in the room. Great balcony area with beautiful views. Great facilities including large internal pool and an amazing...

We had a great stay at La Perla. Lovely family owned hotel with excellent staff. Our waitress 'Filo' was attentive and had a great sense of humour and the staff were always friendly and helpful. If you're skiing/walking there is a free shuttle service which goes on request to most places in ortisei. There are two shuttles so you're never waiting long and you can call for a lift when you're finished...

Lovely Hotel with very helpful and friendly staff. Great location just out of the town with spectacular views back down (better than being in the town with no views and all the noise!). Great with the shuttle that can bring you to and from the town/hotel all day long too. Gorgeous swimming pool and spa area too. Food was fantastic and overall a really special trip. We will be returning!!!

Amazing hotel, should be a 5-star rating instead of 4. No complaints whatsoever.

Very good location, perched high up on the hill. The family are helpful and welcoming, but there's a bit of penny pinching taking place as this is the first time we've been charged for destination charging, and at quite a price. While a half charge would usually consume around €6 on a standard tariff, we were charged €15 (30 for a full charge). The room had a disappointing view (certainly not panoramic...

We reccomend this hotel. The staff is just great! Food is awesome, both rich breakfast and served dinner. The spa area is perfect - panoramatic sauna and pool and more. Good parking here. Thank You!

Nice place. Quality food both breakfast and dinner. Keep up the good work!

Hotel Rainell was a 5 star hotel with the feel of a family owned bed and breakfast. My husband, son and I all enjoyed getting to know the staff. They were extremely helpful in planning our hiking, shopping and eating plans. You must do the dinner option for at least one night. All food is amazing and fresh. Our son loved the bunk area for kids and allowed him to get some extra needed sleep! ...

Great location, lovely rooms with a view. Very friendly staff. Was a bit disappointed with dinner. They need to recycle less and hire a GOOD chef!

One of my non forgetting experience, Friendly staff, excellent location with delicious food, special thanks to Maria again and I hope you and your family are safe and in good health

Good little hotel, but om the pricy side for what you get

Excellent food, very comfortable room and the friendliest staff! Perfect hotel experience!

Awesome food, friendly staff and amazing view

Wonderful place awesome hosts delicious food just a great location bus stop directly at the hotel room was really nice cute nice spa area definitely highly recommended

We found this hotel to be a real gem with stunning views and a very warm and genuine welcome. The food is delicious, the service very friendly but professional. The family owners and staff were delightful and would go out of their way to help. The bedrooms were warm, comfortable and well equipped. The location is convenient with secure garage parking for guests. We enjoyed the wellness centre with...