Hotel Il Giardino

Worst hotel I've stayed in. Staff were so rude. I arrived and got "NAME" "PASSPORT" "YOU'RE IN ROOM X" and that was it! I had to change room as the ceiling started leaking. This happened while I was out and apparently cleaning staff reported it. Management had arranged a room change (to their credit!) but no one communicated with me that they had already switched my room- cue two staff having heated conversation right in front of me. In second room, there was a brown stain on the blanket/duvet when I got there and despite the change in sheets this was not changed/replaced. The bathroom in my second room had a leaking ceiling fan. Was literally dripping with a massive damp patch around the fan. The rooms are so run down & such a shame as with a little bit of investment they would be great. I had an IKEA nightstand (nothing wrong with IKEA!) but it was all scratched and the veneer was clipped and damaged around the edge. They need to watch some episodes of hotel inspector to get some ideas on how some small changes could actually make a massive difference. Even the lighting is terrible! Cold and glaring. I stay in a hotel as a place to put my head down. It can be basic. In fact sometimes that's preferred. But I do expect the staff to say more than 1-word sentences. Heaven forbid smile! Right now they are communicating "I hate my job!" I definitely expect the room to be clean & without structural deficits. I'm shocked it's rated as 3 star!

Stay away. Probably the filthiest hotel I’ve ever stayed in. The bedding was stained, insects were crawling all over and there was no soap in the bathroom. The whole place smelled awful.

This hotel might have been nice 2 or 3 years ago but the current owners have not maintained it. The furniture is in tatters, the bathrooms are moldy and when we opened the refrigerator to place our recently purchased cheese, there was a box of roach killer in it. We stayed because we had already paid, but I would not have done so otherwise. The staff was not friendly. They advertise a patio and bar, but they no longer operate the bar and the patio is dirty and unkempt, with many full ashtrays scattered throughout. As although the location was good, there are much better choices nearby.

.Room was very run down, door was paper thin so room was extremely noisy, the shower was impossible to stop running water and it was overall a very tattered feeling to the room. The only upside is the stellar location but I would not say it's worth it

Stay away. Probably the filthiest hotel I’ve ever stayed in. The bedding was stained, insects were crawling all over and there was no soap in the bathroom. The hole place smelled awful.

I don t recomand this hotel
I stayed 1 night because was already paid and i didn t find another
But i did ‘sleep’ on the chair all night. The bed was awful and with little insects on it
Very dirty
The photos didn t match with the reality
I am very disapointed.. i lost 60 euro and a night of sleep

Terrible experience.
Walked out after 10 minutes.
Don't ruin your holiday by booking to stay here. The location is great, but unfortunately, that's the only good thing. Paid nearly £400 for 4 nights. Its not a 3 star its a 1 star hotel that's dirty, falling apart and with rude staff who when we spoke to them about the dirty bad smell that gets stuck in your throat, stains on sheets, broken door handles, mould and dirt in shower room head boards peeling and flaked all over the pillows, bed sinking to the floor, shutter lock broken.... the list went on. They didn't care, its in un habitable condition. We asked for a full refund as we would need to find somewhere else to stay, but they just laughed and said no, then ushered us out the entrance, then closed the door behind us. We booked with booking.com and have tried to resolve this, but no joy. They needed to talk to the hotel to confirm what we have said and didn't end up staying, but the hotel has refused to talk to booking.com and has hung up on them every time they call.

I do not recommend! Everything is outdated and miserable