Grand Hotel Terme

The Hotel is located just in the heart of Sirmione, Lake Garda. It is surrounded by the lake due to its exceptional location. The old city walls are just steps aways but the property is isolated by a garden so beautiful that you don’t notice the crowed city. The building is absolutely stunning! The decor (mixed of art deco and old money castle) is perfect. The rooms are spacious and details such as fine linen sheets and linen hand towels are just other level. The restaurant is fantastic!! To have breakfast overlooking the lake and then go to an old wooden boat lake cruise, have a thermal water swimming in the hotel pool, or an Aperol sunset on the hotel deck is what I call a perfect day end. The hotel personnel is highly trained to make you stay at home. Sirmione is a high end village perfect for a romantic stay or to enjoy with the family.

Amazing Hotel close to the old town and Shopping area. The service is great, all the employees are friendly and offer their help even If you don't ask. At breakfast you'll get a huge variety of food, the bar serves delicious cocktails, the view from the sunbeds is amazing.

Prime Location, But Not Quite 5-Star Service

Our three-night stay in Sirmione this June was a mixed experience. I'll share the highlights first, then some challenges, and finally the more significant issues we encountered.

The Good -The location is truly unbeatable! Being right in the center of Sirmione with those gorgeous lake views is absolutely worth mentioning. The property offers onsite parking, bike rental, and the spa facilities are decent. The real standout was the restaurant team, the waitresses and waiters - every single staff member provided A+ service with genuine warmth and professionalism. They deserve special recognition for maintaining such high standards!

The Not-So-Good
A few things fell short of our expectations, especially considering our $850+ nightly rate. The Aqua Termale's sulfur smell greets you upon entering, which isn't the most welcoming first impression. Perhaps some aromatic solutions in the lobby would help?

The bug situation was particularly disappointing. While I understand lakefront properties attract insects, the pool area needed much better maintenance. Finding dead bugs on chairs, umbrellas, windows and shaded areas day after day made relaxing outdoors less appealing. Daily cleaning of these areas seems like a reasonable expectation. Some sections of the pool had visible mold - something I wouldn't expect at this price point. Oh, and a friendly suggestion to the chef: the paccheri dish might need some reconsideration!

The Challenging Part
We booked a lake view suite (though it was really just a room with a sofa) with modern furnishings and a balcony. Unfortunately, the bug situation prevented us from enjoying the balcony at all, despite paying extra for this feature. There was even a notice on the sliding door warning against opening it due to bugs.

On our final night, after returning from dinner, we discovered over 30 bugs on our ceiling despite never having opened the balcony door. When we went to reception (after unanswered calls), the front desk attendant immediately accused us of opening the door before we could even explain our situation. After a rather unpleasant conversation, we were moved to a significantly lower-quality room without lake views or updated furnishings - yet still at our original premium rate.

The next day, the manager was unavailable, and we received only a spa gift as compensation. No rate adjustment was offered for the downgrade and the bad experience.

Final Thoughts
If you're considering this hotel, the location truly is spectacular and the restaurant team provides excellent service. Just adjust your expectations - while you'll pay 5-star prices, the overall experience doesn't quite match traditional 5-star standards. The restaurant staff deserve a raise as they're carrying much of the positive experience on their shoulders!

This is a lovely hotel - it is certainly expensive (by my standards) but we visited for a special treat and it was well worth it. The staff were wonderful, the rooms beautiful and the location is second to none. Eating breakfast on the terrace with a view of the lake was amazing, and the thermal pool a real treat. Right next to the historic centre of Sirmione with stunning views of the castle.

We spent a week in this fabulous hotel, travelling with our two dogs. The suite with view on the lake was spatious and comfortable. The warm pool outdoors has a great view on the lake and the mountains. The treatments and massages were excellent. We also enjoyed a gourmet dinner at the restaurant of the hotel. The service was outstanding. One of our dogs was unable to walk from day 3 due to illness and the staff went out of their way to assist. We loved this holiday and will definitely come back.

Have been a guest at this Spa/Luxury retreat several time through the years, in different seasons, and always have a desire to return again ! Seems like never to get enough of it !

My stays where usually 4 to 6 nights- thats the amount of time, i figure out, is super important to fully re-charge and go through some of the healing/beauty procedures.

Beside the thermal water pools and water therapies there are many more expert procedures in the resort and i would definitely take some rides through the lake Garda , the hotel has a boat deck.

Review of Grand Hotel Terme in Sirmione

Grand Hotel Terme in Sirmione is a perfect blend of luxury, comfort, and the enchanting charm of Italy’s Lake Garda. From the moment you arrive, you feel the impeccable level of service and the warm attention to every guest.

The hotel's prime location is one of its greatest assets—right on the lakefront, in the historic heart of Sirmione. The views are simply breathtaking: on one side, the emerald waters of Lake Garda, and on the other, the majestic Scaliger Castle.

The spa complex with thermal pools is a true highlight. The hot springs, relaxing treatments, and perfectly designed relaxation areas create an atmosphere of pure bliss. After a visit to the spa, you feel completely rejuvenated.

A special mention goes to the restaurant L'Orangerie. The dishes are exquisite, and the lakefront views make every dining experience unforgettable. The menu is well-curated, and the wine list is sure to delight even the most discerning connoisseurs.

The rooms are spacious, stylish, and impeccably clean. Every detail is thoughtfully arranged, providing a sense of home-like coziness combined with premium comfort.

If you’re looking for the perfect getaway to immerse yourself in nature, history, and luxury, Grand Hotel Terme is your ideal choice. This is not just a hotel—it’s a sanctuary of inspiration and relaxation. We can’t wait to return!

Just wow! Completely exceeded our expectations. My husband and I planned to come here for 3 days and then head to the Dolomites. After leaving, we ended up shortening our trip to the Dolomites to come back for a couple of days! We felt like we were coming home!
From the beautiful hotel, spa, unbelievable thermal pool with awesome massage features, bikes, to great food and friendly service, this place was one of our favorites in Italy (been to Rome, Amalfi, Florence and now Dolomites). We got a package that included a full body message, exfoliant and facial and it was great! What a beautiful lake, beautiful views from the hotel and a short walk to the old town of Sirmione where we had some of the best dinners of our stay. Parking was super easy, convenient and free! We will 100% be back and will be telling all our family and friends. We could have easily stayed here a full week. Thank you for the great experience!

When approaching the hotel, you’ll encounter a barrier about 100 meters away. Access to the hotel grounds is restricted. You need to enter through the middle gate, press the call button, and inform them that you’re heading to the hotel. You’ll receive a ticket, which should be handed to the reception upon check-in.

Hotel is located on the shores of Lake Garda, offers breathtaking views and a range of amenities for relaxing. Thermal pool is an ideal spot for rejuvenation. The rooms are clean, comfortable.

Dinner at the hotel was somewhat average. For example, fresh scampi were served with a bitter accompaniment that overpowered their natural flavor, though the pasta with pesto was delicious. On the other hand, the breakfasts were exceptional, with some of the best scrambled eggs I’ve ever had.

The reception staff were very attentive; from the beginning, they gave us a tour of the hotel to help us get oriented.

Housekeeping was also excellent. The cleaning staff did a fantastic job, quickly and efficiently tidying up the rooms multiple times a day. Additionally, the hotel staff left a great impression overall, contributing positively to our stay with their attentiveness.

Overall, the experience at the hotel was very positive, and we will definitely return.