Sadeen Hotel

My husband and I stayed there only because it was close to our family’s house.

1-Service is extremely bad, you have to call them one billion times until they do something
2-The key needs to be reset every time you go in and out
3-Only 2 bottles of water and they don’t even refill or give you extra water
4- cleaning service came once ONLY at 10 am and tried to open the door on us while sleeping, there isn’t even a sign that you can put on the door when you want room service or Do not disturb, they also never came again to clean! For the next 3 days
5-We asked for an Iron and they brought it without the iron table and had to ask for it 3 days straight
6-Reminded them of cleaning our room daily and was still not cleaned , no more tissue and used towels…
7-the TV remote wasn’t even working
8- The bedsheets had a stain
9-Showerhead hose is really short cant even reach your belly
10- Laundry not done!! They put a laundry bag that we put our stuff in and we asked them to take it and they never did! We kept asking for it and on Friday and they told us no laundry service today
11- They never vacuumed
12- No parking spots at all you have to park near the shops in the street

-Pros:
Cheap
Good for 1 day and if you don’t care about any service being provided just a bed and place to sleep in

A star for the location?? Never again!
Here is the low down:
Cons:
Shortage on towels
Bathroom cleanup is very poor
Hot AC doesn't work so you are screwed in the winter.
Super late service (hours)
Hot water? Forget it! Warm water comes after 3 mins of wasting water.
Gym opens from 11 am-8 pm, WTF dude!

Pros:
The receptionist tried to help but not a chance
Location??
Yes, I forgot, cheap? (Yes, you get what you pay for!)

Gym’s closed (a nice gym too), nothing stated on website closed probably for the next month maybe longer at least. Book elsewhere for a longer stay, if you plan to use it as none of it will be available. Here for a week visiting my niece, booked because of the nice gym and I can still train for my marathon in 3 weeks and stay in shape for another IRONMAN Triathlon. Hotel was recommended, don’t know the Amman standard but rooms are decent, and staff is polite, generous and friendly other than not working with me (manager) to use a single treadmill as I’ve been told it’s not safe to run here . Thanks Sadeen Hotel, it’s great throwing months of training out the window because you think someone needs to be down there and watch me workout. Poor excuse, as a frequent traveler this is unnecessary and rarely ever seen that’s why there’s cameras which you have. Maybe update this review at the end of the stay but for now it stays.

Awful place, in many ways. It's a long way from anywhere you want to go. Only positive was the room was clean & comfortable. After a very long journey from Aqaba, we wanted a cold drink or coffee. The hotel was truly dry - neither was available. There is no bar/café, or room service. We went out to look for a café, but had to make do with buying cold drinks from a supermarket We were Half Board, but when we entered the restaurant we were greeted with surprise & were eventually presented with a plate of food that was chicken like cardboard & barely cooked, tepid vegetables. No starter, & I had to wave a spoon at the waiter to ask for pudding. Glad it was only one night.

Horrible experience. Our shower broke and started to leak as soon as we touched it. Toilet smelt. The food is allways cold and stale. Staff just ignores you, does not speak english. Only the lady at the reception was helpful. It's noisy at night.