Royal Empire Hotel

Rooms and prices
Description
Located in Siem Reap, Royal Empire Hotel is connected to a shopping center, within a 5-minute drive of Siem Reap Royal Residence and Old Market Area. This family-friendly hotel is 1.6 mi (2.6 km) from Angkor National Museum and 1.8 mi (2.8 km) from Pub Street.
In this mini-hotel 250 rooms.
Policies and conditions
- Child policies: Children aged 5 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Upper floors accessible by elevator
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Italian
- French
- Korean
- Multi-language staff
- Chinese
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Picnic area
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Royal Empire Boutique Hotel - Location
Map
Reviews
Rooms are very dated and in need of upgrading, AC takes forever to cool the rooms. Only two sockets available for a twin room, also very difficult to work with if you’re using an international adapter.
Phone doesn’t work so you need to go downstairs to reception if you have any questions or requests. Shower door has a gap on the bottom so the entire bathroom floods every time you take a shower.
Day 1: They overcharged me. I had to pay upfront for 5 nights.
According to the quote, transportation from the hotel to the airport (USD 45) was included. But once I paid, I realized that the transportation was not listed on the invoice.
Days 2–3: I was busy with the conference (the main purpose of my visit).
Day 4: After the conference ended, I wanted some “me time” and planned to enjoy the spa (sauna, jacuzzi, massage) as advertised on their website. When I tried to book a massage, I was shocked to find out that the spa had been closed for months! This was absolutely not mentioned anywhere on their website.
I asked to speak with the manager because I was very upset. I had decided to extend my stay by 2 additional nights specifically because of the amenities. I wanted to visit the temples during the day and relax at the hotel spa afterward. Let me remind you — I had already paid upfront for the whole stay.
After discussing with the manager, he agreed to offer me a free massage as compensation for the inconvenience. I asked him to make sure the staff was informed. He said yes.
Day 5: Along with two colleagues, we planned to see the sunrise. We were scheduled to leave at 4:45 AM sharp. I asked reception the night before to prepare 3 packed breakfasts and ensure they’d be ready by 4:45.
Of course, on Day 5 at 4:45 AM, the breakfasts were nowhere to be seen. Nor at 4:55 AM — by then our guide told us we had to leave and couldn’t wait any longer.
Day 6: My last day. The day before (Day 5), I had asked reception to book the promised massage (remember, the one offered by the manager?).
At 8:30 AM, while working in my room, I got a call from reception saying the manager denied ever offering a free massage. I asked to speak with him but — surprise — he was “out.”
At 9 AM, just before I left for the museum, I asked once more to speak with him. He finally showed up, arms crossed and visibly annoyed:
“No, no, no — I never said that.”
“I don’t care if you write a bad review.”
Conclusion: I love Cambodia and its people, but I would NEVER recommend this hotel. The staff barely speaks English, and I leave with the clear feeling of having been ripped off:
• Advertising services they don’t actually offer (no spa, only in-room massages for $25–30 — which is overpriced for Siem Reap)
• Wifi barely worked
• Manager was rude and unprofessional
• No packed breakfast, even though every hotel in Siem Reap does this for early morning departures to Angkor Wat
Stay elsewhere!
The hotel's internet is high-speed.
Frequently asked questions about Royal Empire Hotel
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Angkor National Museum (1.9 km), Angkor Wat (5 km) and Angkor Thom (5 km)
Which room categories are available in the ?
You can book Run of House, Standard room, Standard room with city view, Standard room with water view, Standard room with view, Standard Single room, Standard Triple room, Standard Double room, Standard Double room with balcony and with city view, Standard Double room with balcony and with pool view, Superior room, Superior room with city view, 2 Bedrooms Superior room, Superior Single room, Superior Triple room, Superior Triple room with balcony, Superior Double room, Superior Double room with city view, Superior Double room with balcony, Superior Double room with balcony and with view, 2 Bedrooms Superior Double room, Superior Quadruple room, Deluxe room, Deluxe room with city view, Deluxe room with pool view, Deluxe room with water view, Deluxe room with view, Deluxe Single room, Deluxe Triple room, Deluxe Triple room with water view, Deluxe Quadruple room, Deluxe Double room, Deluxe Double room with pool view, 1 Bedroom Deluxe Double room, 2 Bedrooms Deluxe Double room, 2 Bedrooms Deluxe Triple room, Deluxe Quadruple room with pool view, 1 Bedroom Deluxe Quadruple room, Deluxe Sextuple room, 1 Bedroom Deluxe Sextuple room, Executive room, Executive Double room, Presidential room, Premium room, Premium room with city view, Premium room with balcony and with city view, Premium room with balcony and with pool view, Premium Single room, Premium Single room with pool view, Premium Triple room, Premium Triple room with pool view, Premium Double room, Premium Double room with balcony and with city view, Premium Double room with balcony and with pool view, Premium Quadruple room, Premium Quintuple room, Premium Sextuple room, Luxury room, Luxury room with view, Suite, Suite with balcony, Single Suite, Double Suite, Standard Suite, Deluxe Suite, Executive Suite, Executive Double Suite, Presidential Suite, Royal Suite, Deluxe Apartment, 1 Bedroom Deluxe Apartment, Superior Villa, Superior Villa with view, Superior Cottage, Superior Cottage with view, Deluxe Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does Royal Empire Hotel have a pool?
Yes, Royal Empire Hotel has a swimming pool for guests.
Are pets allowed at Royal Empire Hotel?
No, pets are not allowed at Royal Empire Hotel.
How to get to Royal Empire Hotel from the nearest airport?
The nearest airport is Siem Reap Angkor International Airport, located about 1 hour 2 mins from hotel by car (47.6 km) away.
What’s the cancellation policy at Royal Empire Hotel?
The cancellation policy at Royal Empire Hotel depends on your room type and booking terms.
































































































































