Hotel Castellastva

Not 5 star or even close Pro's -Room is nice, ours was alot smaller than expected but decent views -Spa area clean and tidy -Coffee and ten available at dinner Con's -Food isn't that of a 5 star not even 4 star, pizza, over cooked pasta very limited choice and very repetitive. Go bed and breakfast only if you are staying -No dress code...I don't mean it needs to be high class but beachwear at dinner isn't acceptable but anything goes it's far to relaxed but it fits with the low quality food -Can't being water in... And lack of sugar free options at bar. Wouldn't recommend to anyone with diabetes or insulin issues -Hair dryer is basic and old not worthy of 5 star hotel Overall 3* quality and 5* price point ( there is nothing near by you have to get a coach to next town, only a supermarket handful of restaurants and souvenirs..also bring cash hardly and shops take card still?)

The Good: The hotel is well-located and relatively new, with clean facilities and a friendly staff. Our room was spacious, featuring a sea view and a large balcony, which added to our overall enjoyment. The spa was particularly impressive; the staff were excellent, and the treatments and facilities were of a high standard. The Not So Good: However, the hotel does not meet the standards of a 5-star establishment. The food, while acceptable, lacked the quality one would expect at this level. For example, at breakfast, the juice was dispensed from a machine and tasted more like cordial than fresh juice. Additionally, pancakes were prepared in advance and left to go cold. It's basically a buffet. Housekeeping services were limited; our room had only one bottle of water replaced during the entire week, and although towels were changed and the bed made, there was no thorough cleaning or tidying of hard surfaces. The music outside the hotel was another downside. Starting as early as 7:30 am and playing the same songs repetitively throughout the day was disruptive, and having live music continue until 11 pm from the pool area, right outside our room, was far from ideal. The sauna and steam rooms are only available from 4 pm until 8 pm – I assume to save on energy. The Bad: The pool is inadequately sized for the number of guests the hotel accommodates, resulting in guests 'reserving' with towels loungers early in the morning without any intervention from the hotel staff. The so-called "private beach" was a significant letdown. It is essentially a small section of a public beach that wasn't particularly clean, and the space was so cramped that you had to sit within a foot of other people. This was not the serene, exclusive experience we had anticipated. Additionally, the half-board option only covered the evening meal, which was rather inconvenient. Lunch at the hotel was a la carte and very expensive, with charges like 18 euros for 400 grams of ravioli and 5 euros for a bottle of water, which felt excessive. Overall, while the hotel has some positive aspects, there are several areas where improvements are needed to meet the expectations of a 5-star rating. The pictures by the management in reality are a little ambiguous and the use of a wide angle lense used to make things look much bigger.