Grand Hotel Gozo

Horrible parking, bad entrance with harsh turns
Centipedes in the hallways
Missing ceiling panels
4 stars? Zobbi
Bathtub cracked and leaking
Empty teabag packets left in room not replaced
Photos are misleading, not the same rooms as shown on the photos
No buffet dinner option
Construction in front of hotel, loud construction in indoor pool area and very loud in our room
Construction woke us up 8am, SUPER loud
Waited 15 minutes for drinks at happy hour, we were the only table being served, got us 2 drinks instead of 4 so took that long for 2 drinks?
Friendly reception staff, but a bit creepy
You have to wait in line to be seated for breakfast??? Told us people are waiting before us, 7 empty tables inside and only one couple waiting on Friday
Bathrobes scratchy and uncomfortable, no slippers.
No plates at breakfast no selection of food
Took our cutlery twice
Water tastes like tap water
Bath robes made for little people???
Paid 350 for two nights. Skip this hotel and go literally anywhere else

Had a three night stay end of April 2024 in a standard sea view room.

****BE AWARE THERE IS BUILDING WORKS RIGHT BELOW THE POOL AREA******
It was noisy and I would say will be going on for a long, long time. They were only at the foundations. I had noise cancelling headphones on and still heard the banging. I wasn’t informed of the building works, if I had of been I would have avoided.

Positives - location, straight off the boat and it’s there.
- staff very friendly
- breakfast was very good though the sausages could have done with a little longer in the oven.

Negatives - room I had was worn.
One side of the patio window had blown with left over damp within the double glazing unit, looked awful.
- WIFI was awful hardly connected in my room.
- balcony, there was a crack in the wall that supported the metal retaining gate looking out. The metal part of the balcony wobbled.
- toilet seat wouldn’t stay up, I am a male and it’s kinda of important. Someone had tried to keep both parts up by sawing off the plastic bungs, it didn’t work. Every time I lifted the seat of fell straight down again.
- stains on all the table/tops in the bedrooms.
- TV had a permanent line straight down the middle, needs replacing.
- bathroom - shower taps are well worn with the metal peeling. Shower head is only suitable for a 5ft person. Black mould within grout around bath.
- outside communal hallway to my door smelt badly of curry. I was in room 312. In n fact some other parts of the hotel smelt of curry.
- one of the mornings someone in the adjacent room was hammering at 0820 going on for an hour.
- due to being close to the port it is noisy, you can hear a lot so if you are after quiet this might not be the location.

Pool. Used the pool and the water at one end was dirty. Could clearly see dirt covering the top of the water. There were around 6 wasps dead and other insects. Didn’t get in. Overall the pool surrounding were poor with peeling render on some of the walls and cracks. There are tables around the pool and the one I used buckled when I put something on it. Three bits of plastic tubing had been wedged in the centre of the table to support it. Whole area is covered with fake grass, looks awful. Last time I was here the concrete around the pool needed attention, this was clearly the cheap option using fake grass.

Believe this is rated as 4 star, lucky if it’s a 2 star and can’t believe all the positive feedback this hotel gets. Like I said, staff were spot on just the hotel is very worn especially my rooms. Not so Grand.