One World Hotel in Petaling Jaya

Spacious rooms, great service, and perfect location next to 1 Utama Mall with easy MRT access, ideal for shopping and family stays.

One World Hotel One Utama offers spacious rooms, friendly service, and direct access to a big shopping mall, making it super convenient for both business and leisure stays. The breakfast buffet is tasty with lots of variety, and the facilities are well-kept. Sometimes the hotel can get busy, but overall I had a comfortable, enjoyable experience and would recommend

Excellent arrangements from the hotel side.
After arriving late at night , they arrange an upgrade due to no more room for the type I have booked. What a surprise.

location adjoining one utama mall is very convenient with shopping and lots of food options available

First the good part. This hotel is superbly located at has a direct link to the 1 Utama Mall which is full of shops and restaurant outlets. The room is spacious and very well kept although the bed is a little too hard. Breakfast variety was also very good.

The bad part. At check in, I was told there was a RM20 “deposit” payable. So I paid this in cash. At check out, I asked for the return of the deposit and was told that what I paid for was not a “deposit” but a tourism tax.

I told the staff that all taxes (including the tourism tax) were fully paid when I booked on trip.com. I also showed the booking details on the app proving that the tourism tax was included in the total amount I paid for.

I was asked to show the receipt before they could refund me. As I was rushing to the airport, I had to leave the hotel without the refund.

The staff should be better trained to inform guests on what they are actually paying for (whether it’s a deposit or a tax).

And the staff should also know from their system if all taxes have been paid for or if any excess should be collected. Not everything is a “deposit” which is highly misleading.

While it was a good overall stay, this incident left a negative impression.

Comfortable room with very reasonable pricing for the room service. Large bathroom and comfy beds for our family!

I recently had the pleasure of staying at the One World Hotel in Petaling Jaya, and I must say, it was an exceptional experience. The hotel's modern architecture and sleek design made for a great first impression. The room was spacious, clean, and well-appointed with all the necessary amenities. The bed was incredibly comfortable, ensuring a restful night's sleep.
Staff was friendly, attentive, and efficient, they made every effort to ensure my stay was enjoyable.

This is the 4th or 5th time we stay in this marvellous hotel, next to a huge shopping mall, full of shops and restaurants. Although buffet breakfast seems not as good as before, the juices and fresh fruits are still very good. Fully enjoyed the 3-night stay.

A very nice hotel with facilities nearby, Good breakfast. Next to One Utama shopping mall.

Here for Business trip.
Breakfast variety is good but quality can be better.
other than that no complains, Good and free minibar items etc.