9.4
Excellent
125 $
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Shangri-La Kuala Lumpur

🌍
Malaysia, Kuala Lumpur, 11 Jalan Sultan Ismail
● Center: 1.4 km
☎ Phone: +60 3-2032 2388Show
🧭 Coordinates
0 MYR
Shangri-La Kuala Lumpur
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
125 $
Executive Double room
Executive Double room
Wireless internet, air conditioning and minibar
Beds:
138 $
Horizon Club Executive Double room
Horizon Club Executive Double room
Wireless internet, air conditioning and minibar
Beds:
185 $
Family Executive Double room
Family Executive Double room
Private bathroom
Beds:
231 $
Premier Selection Suite
Premier Selection Suite
Air conditioning and private bathroom
Beds:
274 $
Premier Business Double room
Premier Business Double room
Private bathroom
Beds:
Executive Interconnecting room
Executive Interconnecting room
Private bathroom
Beds:
Specialty Suite
Specialty Suite
Private bathroom
Beds:
Family Premier Suite
Family Premier Suite
Air conditioning and private bathroom
Beds:
Malaysian Suite
Malaysian Suite
Private bathroom
Beds:
Royal Suite
Royal Suite
Private bathroom
Beds:

Description

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.7 mi (1.1 km) from Kuala Lumpur Tower.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6.30 AM to 10:30 AM for a fee.

Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Hotel opened in 1985, renovated in 2009.

The distance to the nearest airport is 59 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western, Chinese, Asian Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, AmericanExpress, Visa, MasterCard, UnionPay
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
Rooms
  • Non-smoking rooms
  • Room service
  • Smoke Detector
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • English
  • Multi-language staff
  • Japanese
  • Arabic
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
Kids
  • Babysitting and childcare
  • Children swimming pool
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Contactless check-in and/or check-out

Street view

Video: Shangri La Kuala Lumpur Malaysia

Map

Reviews

Cleanliness
Amenities
Location
Service
02.09.2025
The breakfast is very delicious 😋
Although is abit old style but the room is very clean.
02.09.2025
Very good location, a walk distance from Bukit Bitang. Nice room and good breakfast.
20.08.2025
I always like to stay in shangri-La Hotel. This hotel makes you feel home and comfortable in anywhere. Breakfast was good with a variety of spread which was something we ill look forward to every morning. This hotel is located within the BB area and is very convenient to go anywhere. The free shuttle bus within the BB area is a plus although I didn't get to use it. Overall, we enjoyed our stay in Shangri-La Hotel in KL. Thank you very much.
20.08.2025
The service of the reception is quite packed always so be early to check out.
We have booked the twin room but given a king room and is lower quality room then my friend.
The pillow too soft
The rest of the hotel amenities is ok and not really impressive as compared to other 5 star hotel in Bintang I have stayed with same price range have lounge and breakfast benefits
15.08.2025
Very nice place with warm service. The furniture is relatively old although.
24.07.2025
Busy hotel, waited 10-15 mins to check in, staff is friendly service is 5 star standard!
Room only have one bathrobe, would like to suggest maybe hair dryer can chrg a new model, spent 15 mins for drying long hair!
Breakfast buffet is great, service is attentive
04.07.2025
Our first time staying at this hotel was in 1994 and we had the honour to stay here again after a span of 30 years.The hotel still look so elegant and room very well maintained with upgraded TV. Breakfast was so sumptuous with many varieties.
29.06.2025
Of course! Here’s a simple version:



⭐️⭐️⭐️⭐️⭐️

Had a great stay at Shangri-La Kuala Lumpur. The room was clean and comfortable, the staff were very friendly and helpful, and the breakfast buffet was excellent. Great location in the city and overall a very pleasant experience. Would definitely come back!
27.06.2025
Breakfast is good. Location is good too.
I came here because of the cold and hot whirlpool and sauna facilities you can use after a gym session, the facilities were awesome.
04.06.2025
Decor is old but well maintained. Generally good service except for the shuttle bus driver who were impatient when we decided to get off at a later stop, even though that was a scheduled stop. I would have appreciated pick up from the various stops instead of a one way shuttle from hotel only.
Away from the massive jam of bt bintang but the weather is too hot and the route unsheltered to walk to the main shopping areas.
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Frequently asked questions about Shangri-La Kuala Lumpur

How much does it cost to stay at Shangri-La Kuala Lumpur?

The cost of living in Shangri-La Kuala Lumpur depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Shangri-La Kuala Lumpur?

You can book Deluxe Double room, Executive Double room, Horizon Club Executive Double room, Premier Business Double room, Executive Interconnecting room, Family Executive Double room, Premier Selection Suite, Specialty Suite, Family Premier Suite, Malaysian Suite, Royal Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

Check-in at Shangri-La Kuala Lumpur is possible from 14:00, check-out is until 12:00.

Does Shangri-La Kuala Lumpur have a swimming pool?

Yes, Shangri-La Kuala Lumpur has a pool.

Are pets allowed at Shangri-La Kuala Lumpur?

No, pets are not allowed at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur provide breakfast?

Yes, Guests staying at Shangri-La Kuala Lumpur can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian.

How to get from the closest airport to Shangri-La Kuala Lumpur?

The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 30 mins from hotel by car (27.0 km).

What is the cancellation policy for Shangri-La Kuala Lumpur?

The cancellation policy for Shangri-La Kuala Lumpur varies depending on the type of room and booking conditions.

Does Shangri-La Kuala Lumpur offer airport transfer services?

Yes, Shangri-La Kuala Lumpur offers airport transportation for guests. We suggest you call ahead to confirm details.

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