Hotel Vestina in Wisla

Generally, it is a very good hotel. What we liked: -easy parking -fast check in -nice design and equipment, comfy matress, newly furbished room -cleanliness, great cleaning ladies! - wellness, 2 jacuzzis, 2 saunas, water available, a room with brine wall (included in price) - and the best: food! Huge selection of local cuisine, very tasty, just perfect What we disliked: - even we paid for better room (cca 20 eur/night surcharge), it was super tiny. Only 20 cm left next to bed on one side, second side was just next to a radiator -incredible smell from kitchen due to ventilation system under our window (avoid room 324 or better any room in inner courtyard). Sure,it was loud but fortunatelly on until cca 9-10pm -badly organized wellness, no towels/sheets available. The only option was to rent a bathrobe (20 zloty) that is a non-sense in a sauna. Slippery floor as it gets wet. No temperature regulation in shower (just cold water, so people were avoiding shower before entering the wellness area). Limited privacy as cameras were observing showers partially. Staff did not care and preferred to have loud and annoying discussion among themselves. During 3 visits there was never anybody at reception. But a second day one guy wiped the floor. Only 4 uncomfortable deckchairs in resting area and only 8 lockers for entire hotel. Many guests had no idea how to behave in sauna/jacuzzi - maybe short instructions located near entrance could help. -majority of staff was unable to speak any other language than polish. -bar was closed at 6pm (make sure you buy drinks in advance if you want something refreshing after wellness) -even room was refurbished there were already issues. Bathroom ventilation did not work, the same was one malfunctioned button of flushing toilet. Tap looked alright from outside but we noticed blacks particles coming from inside (like peeled off paint). We decided not to report it in the end as we did not speak polish (no-one would understand us).

WiFi doesn't reach our room unfortunately, and the food selection isn't the best at breakfast, but overall this is a good hotel to stay at :)

K i M t