Dalaman Airport Lykia Thermal & Spa Hotel

I have never had such a miserable hotel stay in all my life.
We wanted to check in and we were too early (12 noon) so they had us wait 2 hours in the lobby with nowhere to store out luggage. The girls at the counter spoke very little English making it a bit stressful for us to try to check in overall.
When we finally were checked in the room was under construction - they guy was literally putting a door on the room when we walked up to it!
We went back to the lobby and waited and waited and waited.
When they let us in I had to get them to come and clean the room - it was coated in construction dust! Finally we are in the room and I see the safe is in pieces at the bottom of the closet and the room is for a handicapped guest.
We later discover that the shower completely floods the bathroom (if you aren't in a wheelchair I guess) and that there are NO electric outlets operating in the room. A lamp in the corner has no bulb in it.
I was getting tired of having to go to the front to complain and besides that - every time I went up there, someone different was at the desk.
I begged them to move us and he kept telling me we should never have been in that handicapped room in the 1st place. Hello? I did not choose that room!
After a long drawn out difficult conversation we were reluctantly moved to another room.
There’s a pool but the water slides are not operating, not working/in disrepair some guy in the hotel told me. There's a bar in the lobby with nobody tending it - is it just for looks?
We ate breakfast and dinner at the buffets and lunch at the ala carte restaurant. Service in the restaurant is tricky as they have little English and there are no descriptions of the food items on the menu. Eggs in the breakfast buffet were ice cold, they leave all the warming trays open. Coffee is awful, but that’s how I found coffee all over the country to be honest.
We were booked at this hotel as part of a tour. We were supposed to get free transfers to the airport but that did not happen. The guy at the desk said no way even after I showed him correspondence from my travel agent that said the hotel manager was aware of this. By this time I had had more than enough of dealing with the staff at the hotel. Out taxi took us to the airport and thankfully I had CASH because the driver refused to accept a credit card, even though he had credit card symbols all over the interior of his car.
I was in Turkey for 3 weeks. This last 2 days left a terrible impression on me as I had hoped to leave the country only with wonderful memories of my tour through it.
Anyone who stays at this hotel is a fool.

I would say avoid by all means. They have no idea about guest relations and customer service. Just benefiting from being close to the airport.
Room service is a mess. They will charge you for nonsense things. Careful with food as well, some people had bad stomach after open buffet dinner.
All the bad comments that you read here are true.

Very bad service they have no bill boy , they stric to check out 12:00 am even we paid 6000 turkish lira aroud 200$ but the hotel not worth even 20$ for the room , by the way we checked in 4:30 am we explained we have kid 10 months age we cant wake up her we need check our 2:00 pm but the stuff totaly refused , really bad and no huminity , we advise no one to stay this hotel , hope Turkish turism and revalue this hotel as no star hotel

No food for a start. Room’s absolutely disgusting, bed bugs the lot. Hotel staff so rude and unhelpful. They had no idea times of lunches. They did not have an allergy menu and did not care to provide one after asking.Mould in the bathrooms. Absolutely disgusting hotel, wouldn’t recommend it to my worst enemy