Mondrian Park Avenue Hotel

The Mondrian undoubtedly provides a great experience, with some qualifications. Like all NYC hotels, the rooms here are very small. You just have to make the choice between a small room with fantastic aesthetic qualities, or with basic amenities. There's no coffee machine. No extra blanket for the freezing weather. No ironing board. The heater is unreliable. But the art is really pretty. Is that worth it? Service is certainly incredible-- everyone at the front desk took great care to remember the names of guests. Great communication and concern about us. I just missed the basic things a room should have. And also, the bathroom door didn't close, so there's that. I would stay here if you're fine forgoing the average creature comforts. Personally, I expected those comforts to be there, but upgraded.

We stayed at the hotel for 2 days and it was the awesome experience ever. Rooms are clean, very modern, and beautiful. Beds are extremely comfortable and pillows are fabulous. The valet kept the car in the front for 2 hours since my husband was trying to figure out if we were still going out or will be parking for the night. Room service took cafe of our room at 6 pm (we slept in really late one day) even if we didn't ask. Engineering took care of the heat and tv and helped us figure it out. They even gave me an umbrella at the front desk when I was leaving and it was raining.
Fabulous place. I will definitely be back!

Check-in
- we were dropped off by our cab at the curb and were immediately attended to by their very warm front desk staff. Eric & Michael really went out of their way to make us feel at home (even if we arrived past midnight).
- ‎I think Eric noticed we had a lot of luggage and graciously gave us a complimentary upgrade.

Room
- the room is a bit smaller than we're used to, but it's laid out very well. We managed to fit all our stuff in their many storage areas.
- ‎the bathroom is very spacious and the floor tiles are amazing, they managed to stay warm despite the cold weather outside. The shower is interesting and has 2 shower heads.
- ‎the bed is comfortable and we slept very well.

Service
- This is what sets the Mondrian Park apart. The entire staff was very friendly and extremely accommodating to our every request.
- ‎There was a minor issue with the elevators once night and they even let us use the service elevator.
- whenever we would call to request, they would deliver fresh brewed coffee to our room every morning
- ‎my daughter loved the warm greetings whenever we would leave and enter the building

Food
- we had breakfast at Cleo, their lobby restaurant, on our last day. The food was delicious. Specially the sausage.

Overall, a great stay. Made even better by the exceptional service. Keep it up!

Great overnight stay at this centrally located hotel. Very friendly and welcoming check in experience. Room decor felt modern and inviting and had all the expected amenities. The size of the room was a little tight but I expect this is probably the case for all mid-range Manhattan hotels. Would definitely stay again.

This place is delightful. A boutique converted office building, it has modern European upscale charm. The service is INCREDIBLE, from check-in, to the complimentary house car, to the awareness of the type of guest they are serving. The location was perfect, central without being in an overly touristy location, we really felt like we were in a local neighbourhood. Next time we would normally stay in a different neighbourhood of NYC, but we would definitely want to return to the mondrian.