W - Union Square Hotel

5 stars all the way, close to everything, amazing views, EVERYTHING was clean. The entire staff was friendly and helpful with all my needs!

We really liked this hotel, especially since there was a map of the area at the head of the bed. Very clean. Great shower. Amazing pillows. Beautiful sunset views. Convenient location. The elevators are under construction, which is not ideal due to both wait times and noise.

The room is clean and tidy, and the sanitation workers are enthusiastic!

I knocked a star off because the renovation made it less awesome. But they can't help that so I'm sure you're experience will be even better than mine.
The room was lovely and the shower worked well. The location was convenient and the staff was very nice and helpful.
They have a cool water filter filler up machine that perfectly fills a carafe provided in your room with just the right amount of cool water. Lovely.

The newly renovated rooms are really beautiful! The entire staff, have gone above and beyond to ensure guests are not impacted by the construction, and have been professional and extremely accommodating. The level and quality of service has exceeded my expectations!

Really impressed with how the renovations at W Union Square have turned out. This hotel is shaping up to be a really great spot once it’s complete.

I’ve stayed here countless times before on work trips as this location is central and the hotel is spacious. Every time in the past this hotel has been under construction, but this visit they opened up some of the new rooms and I got to stay in one for the first time. It was a fresh clean sight!

Most of the amenities in the hotel are still under construction so there is limited stuff on site. The checkin is on floor 3 inside one of the old rooms and the lobby is closed.

However the new rooms/levels are great. The hallways are brand new and modern. Every floor features a refill water fountain now which I love instead of water bottles. Inside, the rooms are spacious with modern touches like white marble tiles and black or gold accents. The old desk and tv stands have been ripped out and instead replaced with a nice couch nook which opens the room up greatly. The bathroom also comes with plenty of space to move around and upscale decor.

Overall very excited to see this renovation completed. I will update my review once more of the hotel opens and I am able to stay again.

I stayed at the W Hotel Union Square and I was happy by the service and the staff. The hotel is undergoing a major renovation, but they did a great job of minimizing the inconvenience and noise. The staff were friendly, helpful, and attentive. They greeted me with a smile every time.
The room was spacious, clean, and comfortable. The bed was cozy. The bathroom was modern and well-equipped. The Wi-Fi was fast and reliable.

The location of the hotel is excellent, close to many attractions, restaurants, and shops. It is also easy to access public transportation from the hotel. I enjoyed walking around the neighborhood and exploring the city.

Some of the amenities and facilities were not available or fully functional. I understand that this is temporary and I look forward to seeing the final result when I visit again.

Overall, I had a great experience at the W Hotel Union Square and I would recommend it to anyone looking for a stylish and convenient place to stay in New York City.