DoubleTree by Hilton Hotel Philadelphia Center City

My only complaint about my room was that it was so close to the elevator, and I could hear some metallic sound from it. Not really a big deal, but worth noting. Room was otherwise nice, staff was courteous (even with a booking issue, though that was my fault honestly). Super close walk to the convention center, and plenty of food options close by.

Rooms are clean and beds are comfortable. The rooms could use updating and our bath tub drain was very slow. Front desk service was nice and you can’t beat the location. We stay here often when coming to Eagles games. Quick ride on the subway into the stadium and plenty of food options within walking distance.

OK, I may not be a regular, but I’ve stayed here at least 4 times in the last 10 years or so, for conferences and for overnight theater stays, and it’s my favorite hotel. The standard has been maintained the entire time. You can’t beat the location. The rooms are clean, well lit, well furnished. Loads of pillows, fluffy duvet. Two USB ports next to the bed. The convenience store/coffee shop has more variety than the usual grab-n-go market in most hotels, including fresh pastries. The folks at the desk and market and bar are all pleasant & helpful. I did checked in in the app, but still stopped at the desk to get my key card (needed for parking) and of course my cookie.

Highly recommend choosing one of the end rooms overlooking Broad St (as long as you don’t mind a few city noises). They have a ton of room in their quirky shapes. In the parking garage, don’t bother searching for parking on level 2 or 3; you have to go up to 6 to get out anyway, so go on up & get a spot right near the elevator.

Thanks for being a great, reliable choice!

Room at the hotel was clean and well cared for. Room service did a good job taking care of the room everyday. The complimentary breakfast was enjoyable, though getting coffee there is a bit of a challenge.

Hotel lobby is unimpressive and not particularly well maintained. The lounge prices are high, I recommend taking a quick walk to the Capital Grille down the street.

The location is excellent. Quick walk to City Hall and all of the downtown area. Nice views of downtown from the hotel rooms.

Despite challenges with staffing, the DoubleTree provided a comfortable stay and an efficient and comfortable experience for my business meetings. The room was clean and well appointed, with newer seating and headboards. The mini fridge was clean and cold, and there was an in-room coffee option. The ironing board was rather rickety, but it got the job done when I needed to quickly freshen up my outfit. The meeting space had excellent management of the food service options with knowledgeable and helpful staff. The food was good and at the appropriate temperature. The space itself was set up well for the meeting and the chairs were comfortable, even for a full day of learning. At first I was concerned about the elevator not requiring key card access to reach the sleeping rooms, for safety reasons, but it was convenient to just push the button, and my mind was eased by the diligence of the security staff in the lobby, who were alert and assessing people who came through the door to be sure they belonged there. I did miss a hotel restaurant (besides the one available for breakfast), although room service was available in the evenings, and there were lots of delivery choices. Parking was convenient, and I appreciated that my room key also gained me in and out privileges to the garage. The bell staff, desk staff and snack/coffee store staff were all polite and helpful. I would definitely stay here again. I loved how close it was to the Kimmel Center and all of their facilities.

Rooms could've been cleaner. We found trash under the beds. Probably hadn't been vacuumed in weeks. We found cheese wrappers on the floor behind the desk chair. The plugs by the lamps between the beds were terrible and was unable to plug my phone in to charge. I wound think for what we paid, we'd feel hooked up.

We made good with what we had. Other than that, staff is great, the breakfast area staff, as well as the dinner/bar area staff were awesome and made us feel at home. The pic of the street was the view after leaving this beautiful hotel. Thee City of Brotherly Love for sure. 💚🦅🤍

Convenient location and good size rooms. The rooms definitely need some upgrading. There was no hot water and maintenance wasn't yet but had to leave for a meeting so I had to take a very cold shower which was very unpleasant. Luckily the front desk was nice enough to change rooms but still had to suffer the cold water one morning. The parking garage is pretty tight but at least it's next to the building and the rate isn't bad at $35 per night.