8.6
Excellent
535 $
Book now

The Ritz-Carlton, Philadelphia

🌍
United States, Philadelphia, Ten Avenue of the Arts
● Center: 120 m
☎ Phone: +1 215-523-8000Show
🧭 Coordinates
535 USD
The Ritz-Carlton, Philadelphia
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard room
Standard room
Private bathroom
Beds:
535 $
Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
686 $
Deluxe Double room
Deluxe Double room
Air conditioning, minibar and private bathroom
Beds:
750 $
Deluxe room
Deluxe room
Private bathroom
832 $
Standard Club room
Standard Club room
Private bathroom
Beds:
878 $
Suite
Suite
Private bathroom
947 $
Standard Double Club room
Standard Double Club room
Air conditioning, shower and bath
Beds:
1 001 $
Deluxe Double Club room
Deluxe Double Club room
Private bathroom
Beds:
1 058 $
Double Suite
Double Suite
Private bathroom
Beds:
1 068 $
Other
Other
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard Penthouse room
Standard Penthouse room
Private bathroom
Beds:
Standard Basement room
Standard Basement room
Private bathroom
Beds:
Standard room with city view
Standard room with city view
Private bathroom
Beds:
Standard room with view
Standard room with view
Private bathroom
Beds:
1 Bedroom Standard room
1 Bedroom Standard room
Private bathroom
Beds:
1 Bedroom Standard room with city view
1 Bedroom Standard room with city view
Private bathroom
Beds:
Standard Club room with city view
Standard Club room with city view
Private bathroom
Beds:
Standard Club room with view
Standard Club room with view
Private bathroom
Beds:
1 Bedroom Standard Club room
1 Bedroom Standard Club room
Private bathroom
Beds:
1 Bedroom Standard Club room with city view
1 Bedroom Standard Club room with city view
Private bathroom
Beds:
2 Bedrooms Standard Club Penthouse room
2 Bedrooms Standard Club Penthouse room
Private bathroom
Beds:
2 Bedrooms Standard Club Penthouse room with city view
2 Bedrooms Standard Club Penthouse room with city view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single Basement room
Standard Single Basement room
Private bathroom
Beds:
Standard Single room with city view
Standard Single room with city view
Private bathroom
Beds:
Standard Single Club room
Standard Single Club room
Private bathroom
Beds:
1 Bedroom Standard Single Club room
1 Bedroom Standard Single Club room
Private bathroom
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Air conditioning, shower and bath
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Triple Basement room
3 x
Standard Triple Basement room
Private bathroom
Beds:
Standard Triple Club room
3 x
Standard Triple Club room
Private bathroom
Beds:
1 Bedroom Standard Triple Club room
3 x
1 Bedroom Standard Triple Club room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Quadruple Club room
4 x
Standard Quadruple Club room
Private bathroom
Beds:
Standard Family room
Standard Family room
Family room with bathroom
Beds:
Standard Family Basement room
Standard Family Basement room
Family room with bathroom
Beds:
Standard Family room with city view
Standard Family room with city view
Family room with bathroom
Beds:
Standard Family room with view
Standard Family room with view
Family room with bathroom
Beds:
Standard Family Club room with city view
Standard Family Club room with city view
Family room with bathroom
Beds:
Standard Family Club room with view
Standard Family Club room with view
Family room with bathroom
Beds:
1 Bedroom Standard Family Club room
1 Bedroom Standard Family Club room
Family room with bathroom
Beds:
Standard Single Family Basement room
Standard Single Family Basement room
Family room with bathroom
Beds:
Standard Single Club room with view
Standard Single Club room with view
Private bathroom
Beds:
Standard Double Basement room
Standard Double Basement room
Private bathroom
Beds:
Standard Double room with bay view
Standard Double room with bay view
Private bathroom
Beds:
Standard Double Penthouse room with city view
Standard Double Penthouse room with city view
Private bathroom
Beds:
Standard Double room with courtyard view
Standard Double room with courtyard view
Private bathroom
Beds:
1 Bedroom Standard Double room
1 Bedroom Standard Double room
Private bathroom
Beds:
1 Bedroom Standard Double Basement room
1 Bedroom Standard Double Basement room
Private bathroom
Beds:
Standard Double Club room with city view
Standard Double Club room with city view
Air conditioning and private bathroom
Beds:
Standard Double Club room with view
Standard Double Club room with view
Private bathroom
Beds:
1 Bedroom Standard Double Club room
1 Bedroom Standard Double Club room
Private bathroom
Beds:
1 Bedroom Standard Double Club room with city view
1 Bedroom Standard Double Club room with city view
Private bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Standard Double Family Basement room
Standard Double Family Basement room
Family room with bathroom
Beds:
Standard Double Family room with city view
Standard Double Family room with city view
Family room with bathroom
Beds:
Standard Double Family Club room
Standard Double Family Club room
Family room with bathroom
Beds:
Standard Quadruple room with city view
4 x
Standard Quadruple room with city view
Private bathroom
Beds:
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
Business room
Business room
Private bathroom
Business room with city view
Business room with city view
Private bathroom
Business Club room
Business Club room
Private bathroom
Business Single room
Business Single room
Private bathroom
Beds:
Business Single room with city view
Business Single room with city view
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Business Double room with city view
Business Double room with city view
Private bathroom
Beds:
Business Double Club room with view
Business Double Club room with view
Private bathroom
Beds:
Superior room
Superior room
Air conditioning and private bathroom
Beds:
Superior room with city view
Superior room with city view
Air conditioning and private bathroom
Beds:
Superior Club room
Superior Club room
Air conditioning and private bathroom
Beds:
Superior Single room
Superior Single room
Air conditioning and private bathroom
Beds:
Superior Single Club room
Superior Single Club room
Air conditioning and private bathroom
Beds:
Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
Superior Double Club room
Superior Double Club room
Air conditioning and private bathroom
Beds:
Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
Beds:
Superior Quadruple Club room
4 x
Superior Quadruple Club room
Private bathroom
Beds:
Superior Family room
Superior Family room
Family room with bathroom
Beds:
Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
Superior Single Family room
Superior Single Family room
Family room with bathroom
Beds:
Superior Double room with garden view
Superior Double room with garden view
Private bathroom
Beds:
Superior Double room with river view
Superior Double room with river view
Private bathroom
Beds:
Superior Quadruple Family room
4 x
Superior Quadruple Family room
Family room with bathroom
Beds:
Deluxe room with city view
Deluxe room with city view
Private bathroom
Deluxe room with view
Deluxe room with view
Private bathroom
Deluxe Club room
Deluxe Club room
Private bathroom
Deluxe Club room with city view
Deluxe Club room with city view
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Single room with city view
Deluxe Single room with city view
Private bathroom
Beds:
Deluxe Single room with view
Deluxe Single room with view
Private bathroom
Beds:
Deluxe Double room with city view
Deluxe Double room with city view
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Private bathroom
Beds:
Deluxe Triple room with view
3 x
Deluxe Triple room with view
Private bathroom
Beds:
Deluxe Family room
Deluxe Family room
Family room with bathroom
Beds:
Deluxe Family room with city view
Deluxe Family room with city view
Family room with bathroom
Beds:
Deluxe Double room with view
Deluxe Double room with view
Private bathroom
Beds:
1 Bedroom Deluxe Double room
1 Bedroom Deluxe Double room
Private bathroom
Beds:
Deluxe Double Club room with city view
Deluxe Double Club room with city view
Private bathroom
Beds:
1 Bedroom Deluxe Double Club room
1 Bedroom Deluxe Double Club room
Private bathroom
Beds:
Deluxe Double Family room
Deluxe Double Family room
Family room with bathroom
Beds:
Deluxe Double Family room with city view
Deluxe Double Family room with city view
Family room with bathroom
Beds:
Deluxe Quadruple room with city view
4 x
Deluxe Quadruple room with city view
Private bathroom
Beds:
Executive room
Executive room
Private bathroom
1 Bedroom Executive room
1 Bedroom Executive room
Private bathroom
1 Bedroom Executive room with city view
1 Bedroom Executive room with city view
Private bathroom
1 Bedroom Executive Single room
1 Bedroom Executive Single room
Private bathroom
Beds:
1 Bedroom Executive Triple room
3 x
1 Bedroom Executive Triple room
Private bathroom
Beds:
Executive Double room
Executive Double room
Private bathroom
Beds:
1 Bedroom Executive Double room
1 Bedroom Executive Double room
Private bathroom
Beds:
1 Bedroom Executive Double Club room
1 Bedroom Executive Double Club room
Private bathroom
Beds:
Premium room
Premium room
Private bathroom
Beds:
Premium Double room
Premium Double room
Private bathroom
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Club room
Grand Club room
Private bathroom
Beds:
Grand Double room with city view
Grand Double room with city view
Private bathroom
Beds:
Grand Double Club room
Grand Double Club room
Private bathroom
Beds:
Luxury room
Luxury room
Private bathroom
Beds:
Luxury room with city view
Luxury room with city view
Private bathroom
Beds:
Junior Suite
Junior Suite
Air conditioning, shower and bath
Beds:
Junior Suite with view
Junior Suite with view
Air conditioning, shower and bath
Beds:
1 Bedroom Junior Suite
1 Bedroom Junior Suite
Air conditioning, minibar and private bathroom
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
1 Bedroom Single Junior Suite
1 Bedroom Single Junior Suite
Private bathroom
Beds:
Triple Junior Suite
3 x
Triple Junior Suite
Private bathroom
Beds:
1 Bedroom Triple Junior Suite
3 x
1 Bedroom Triple Junior Suite
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
1 Bedroom Double Junior Suite
1 Bedroom Double Junior Suite
Private bathroom
Beds:
Standard Junior Suite
Standard Junior Suite
Private bathroom
Grand Junior Suite
Grand Junior Suite
Private bathroom
1 Bedroom Grand Junior Suite
1 Bedroom Grand Junior Suite
Private bathroom
Penthouse Suite
Penthouse Suite
Private bathroom
Basement Suite
Basement Suite
Private bathroom
Suite with city view
Suite with city view
Private bathroom
Suite with view
Suite with view
Private bathroom
Suite with balcony
Suite with balcony
Private bathroom
1 Bedroom Suite
1 Bedroom Suite
Private bathroom
1 Bedroom Basement Suite
1 Bedroom Basement Suite
Private bathroom
1 Bedroom Suite with city view
1 Bedroom Suite with city view
Private bathroom
1 Bedroom Suite with view
1 Bedroom Suite with view
Private bathroom
Club Suite with city view
Club Suite with city view
Private bathroom
1 Bedroom Club Suite
1 Bedroom Club Suite
Air conditioning, minibar and private bathroom
1 Bedroom Club Suite with city view
1 Bedroom Club Suite with city view
Private bathroom
2 Bedrooms Club Penthouse Suite
2 Bedrooms Club Penthouse Suite
Private bathroom
Single Suite
Single Suite
Private bathroom
Beds:
1 Bedroom Single Suite
1 Bedroom Single Suite
Private bathroom
Beds:
1 Bedroom Single Club Suite
1 Bedroom Single Club Suite
Private bathroom
Beds:
1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
1 Bedroom Double Club Suite with city view
1 Bedroom Double Club Suite with city view
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
1 Bedroom Triple Suite
3 x
1 Bedroom Triple Suite
Private bathroom
Beds:
Triple Club Suite
3 x
Triple Club Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
Family Suite
Family Suite
Family room with bathroom
Beds:
1 Bedroom Family Suite
1 Bedroom Family Suite
Family room with bathroom
Beds:
2 Bedrooms Suite
2 Bedrooms Suite
Private bathroom
Beds:
Double Basement Suite
Double Basement Suite
Private bathroom
Beds:
Double Suite with city view
Double Suite with city view
Private bathroom
Beds:
Double Suite with view
Double Suite with view
Private bathroom
Beds:
1 Bedroom Double Basement Suite
1 Bedroom Double Basement Suite
Private bathroom
Beds:
1 Bedroom Double Suite with city view
1 Bedroom Double Suite with city view
Wireless internet and private bathroom
Beds:
1 Bedroom Double Suite with view
1 Bedroom Double Suite with view
Private bathroom
Beds:
1 Bedroom Double Club Suite
1 Bedroom Double Club Suite
Air conditioning and private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
1 Bedroom Standard Double Club Suite
1 Bedroom Standard Double Club Suite
Private bathroom
Beds:
Business Suite
Business Suite
Private bathroom
Beds:
Business Club Suite
Business Club Suite
Private bathroom
Beds:
1 Bedroom Business Club Suite
1 Bedroom Business Club Suite
Private bathroom
Beds:
Business Double Suite
Business Double Suite
Private bathroom
Beds:
Superior Suite
Superior Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Deluxe Suite with city view
Deluxe Suite with city view
Private bathroom
Beds:
Deluxe Suite with view
Deluxe Suite with view
Private bathroom
Beds:
1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
Private bathroom
Beds:
Deluxe Club Suite
Deluxe Club Suite
Private bathroom
Beds:
Deluxe Single Suite
Deluxe Single Suite
Private bathroom
Beds:
1 Bedroom Deluxe Single Suite
1 Bedroom Deluxe Single Suite
Private bathroom
Beds:
Deluxe Triple Suite
3 x
Deluxe Triple Suite
Private bathroom
Beds:
1 Bedroom Deluxe Triple Suite
3 x
1 Bedroom Deluxe Triple Suite
Private bathroom
Beds:
Deluxe Quadruple Suite
4 x
Deluxe Quadruple Suite
Private bathroom
Beds:
Deluxe Family Suite
Deluxe Family Suite
Family room with bathroom
Beds:
Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
1 Bedroom Deluxe Double Suite
1 Bedroom Deluxe Double Suite
Private bathroom
Beds:
Deluxe Double Club Suite
Deluxe Double Club Suite
Private bathroom
Beds:
1 Bedroom Deluxe Double Club Suite
1 Bedroom Deluxe Double Club Suite
Private bathroom
Beds:
Deluxe Double Family Suite
Deluxe Double Family Suite
Family room with bathroom
Beds:
Executive Suite
Executive Suite
Air conditioning, minibar and private bathroom
1 Bedroom Executive Suite
1 Bedroom Executive Suite
Air conditioning, minibar and private bathroom
1 Bedroom Executive Suite with city view
1 Bedroom Executive Suite with city view
Private bathroom
1 Bedroom Executive Single Suite
1 Bedroom Executive Single Suite
Private bathroom
Beds:
1 Bedroom Executive Triple Suite
3 x
1 Bedroom Executive Triple Suite
Private bathroom
Beds:
Executive Double Suite with view
Executive Double Suite with view
Private bathroom
Beds:
1 Bedroom Executive Double Suite
1 Bedroom Executive Double Suite
Private bathroom
Beds:
1 Bedroom Executive Double Club Suite
1 Bedroom Executive Double Club Suite
Private bathroom
Beds:
1 Bedroom Executive Double Club Suite with city view
1 Bedroom Executive Double Club Suite with city view
Private bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:
Presidential Suite with city view
Presidential Suite with city view
Private bathroom
Beds:
1 Bedroom Presidential Club Suite
1 Bedroom Presidential Club Suite
Private bathroom
Beds:
Presidential Single Suite
Presidential Single Suite
Private bathroom
Beds:
1 Bedroom Presidential Single Club Suite
1 Bedroom Presidential Single Club Suite
Private bathroom
Beds:
1 Bedroom Presidential Triple Club Suite
3 x
1 Bedroom Presidential Triple Club Suite
Private bathroom
Beds:
1 Bedroom Presidential Family Club Suite
1 Bedroom Presidential Family Club Suite
Family room with bathroom
Beds:
Presidential Double Suite
Presidential Double Suite
Private bathroom
Beds:
Presidential Double Suite with city view
Presidential Double Suite with city view
Private bathroom
Beds:
1 Bedroom Presidential Double Suite with city view
1 Bedroom Presidential Double Suite with city view
Private bathroom
Beds:
1 Bedroom Presidential Double Club Suite
1 Bedroom Presidential Double Club Suite
Private bathroom
Beds:
1 Bedroom Presidential Double Club Suite with city view
1 Bedroom Presidential Double Club Suite with city view
Private bathroom
Beds:
1 Bedroom Luxury Suite
1 Bedroom Luxury Suite
Air conditioning, minibar and shower
Beds:
1 Bedroom Luxury Single Suite
1 Bedroom Luxury Single Suite
Private bathroom
Beds:
1 Bedroom Luxury Double Suite
1 Bedroom Luxury Double Suite
Wireless internet and private bathroom
Beds:
1 Bedroom Luxury Double Club Suite
1 Bedroom Luxury Double Club Suite
Air conditioning and private bathroom
Beds:
Executive Apartment
Executive Apartment
Private bathroom
Beds:
Villa
Villa
Private bathroom
Beds:
Deluxe Villa
Deluxe Villa
Private bathroom
Beds:
Deluxe Double Club Villa with view
Deluxe Double Club Villa with view
Private bathroom
Beds:
Deluxe Cottage
Deluxe Cottage
Private bathroom
Beds:
Deluxe Cottage with view
Deluxe Cottage with view
Private bathroom
Beds:
Double Club Suite
Double Club Suite
Air conditioning, minibar and private bathroom
Beds:
1 682 $
Club Suite
Club Suite
Private bathroom
1 866 $
Luxury Suite
Luxury Suite
Air conditioning, minibar and shower
Beds:
2 764 $
Luxury Double Suite
Luxury Double Suite
Air conditioning, minibar and private bathroom
Beds:
3 031 $
More rooms

Description

Hotel opened in 1908, renovated in 2007. In this hotel 301 room, 31 floor.

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Electric car charging
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Interconnecting rooms available
  • Family room
  • VIP room amenities
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
Languages Spoken
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Beauty services
  • Sauna
  • Spa
Kids
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Extra decontamination measures
  • Additional measures against COVID-19

Street view

Google panorama

Video: The Ritz-Carlton, Philadelphia - Hotel Overview \u0026 Room Highlights

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
03.01.2025
Review of the Ritz Carlton, Broad Street, Philadelphia

From the moment I stepped into the Ritz Carlton on Broad Street, I was enveloped in an atmosphere of elegance and warmth. Nestled in the heart of Philadelphia, this luxurious hotel not only offers stunning accommodations but also a unique experience that reflects the rich culture and history of the city.

My stay on the 30th floor was a highlight, offering panoramic views that left me breathless. The sight of the bustling city below, with its iconic skyline, was a constant reminder of how vibrant Philadelphia is. As the sun set, the city transformed into a sea of twinkling lights, creating a magical backdrop that made my evenings unforgettable.

The room itself was a sanctuary of comfort and sophistication. The attention to detail was evident in every corner, from the plush furnishings to the exquisite decor. The bed was incredibly comfortable, ensuring a restful night's sleep after a day of exploring the city. I also appreciated the complimentary amenities, which included a well-stocked mini-bar and thoughtful touches like fresh fruit and high-quality toiletries.

One of the standout features of the Ritz Carlton is its staff. Each member I encountered was genuinely friendly and attentive, going above and beyond to ensure my stay was perfect. From the warm welcome at check-in to the helpful concierge services, their professionalism and dedication were truly commendable. They provided excellent recommendations for local dining and attractions, enhancing my overall experience in Philadelphia.

Dining at the hotel was a delight, particularly the breakfast buffet, which offered a delicious array of options, from fresh pastries to made-to-order omelets. The ambiance of the dining area was inviting, making it a perfect start to the day.

Location-wise, the Ritz Carlton is ideally situated. It’s within walking distance to several cultural landmarks, including the Philadelphia Museum of Art and the historic district. This convenience allowed me to immerse myself in the local culture effortlessly.

In conclusion, my stay at the Ritz Carlton on Broad Street was nothing short of extraordinary. The combination of luxurious accommodations, breathtaking views, exceptional service, and prime location makes it a top choice for anyone visiting Philadelphia. I wholeheartedly recommend this hotel to anyone looking for an unforgettable experience in the City of Brotherly Love. I can't wait to return!

Thanks to the valet parking team outstanding service and care.
21.12.2024
This is the first negative review I’ve ever written. On December 20th, I went out for Christmas cocktails with a few colleagues at the lobby bar. There were no available seats, so we opted for the counter space near the chandelier. We weren’t obstructing any wait staff, blocking Christmas decorations, or disturbing any diners at nearby tables. However, the waitress was extremely rude to us, as well as to other customers in the bar area who weren’t seated at the bar. She approached us in a dismissive manner, asking us to move, and then repeatedly insisted that we check our coats, despite our coats not being in anyone’s way. After purchasing a bottle of Prosecco, we simply wanted to enjoy it without being harassed. Eventually, the hostess came over to ask us to move, claiming the area was reserved for “guests.”
If we weren’t considered guests, then what exactly were we? The Ritz-Carlton is known for its exceptional customer service, but this experience was far from that standard. I often entertain clients at this bar, but after this incident, I will never return. We left and went to the Four Seasons, where the service was impeccable, and we were treated like true guests.
18.10.2024
Stayed at The Ritz for a work a work conference. Room #1817 was big and clean with great views of the city and City Hall. The bath products were nice. The lobby was impressive. The staff was extremely attentive, friendly, helpful, and professional. The location was perfect. Easy to get around the city. Can't wait to go back. I recommend The Ritz in Philadelphia, PA. I had an amazing stay with them.
26.09.2024
This Ritz truly sucks. I stayed here for one month on business. The customer service here is awful. First off, they do not just automatically deliver packages to your room when you get a package. Several colleagues of mine received surprise packages from friends, and did not receive their packages in a timely manner because the hotel just holds them instead of acting like a proper 5-star hotel and delivering them to the room. I went to pick up a package at the front desk, and was refused by a punk kid working the front desk because I did not have ID--even though a grownup who helped me a couple days earlier gave me my package without question and did not ask for my ID (avoid Shane at the front desk everyone!).

There were several occasions where I called downstairs for something--towels, bath mat. Then no one ever came to my room. I had to call multiple times just to get a damn bath mat sent up to my room and I had to complain about how I was being ignored just to get a rise out of anyone. The elevators are also soo slow. There is no lobby area separate from the hotel restaurant where you can just sit and lounge.

All in all, this place really sucks. This is not a Ritz Carlton--only in price.
26.08.2024
I don’t often write reviews, but my recent stay at this hotel has compelled me to share my experience, if only to spare others the same agony. The hotel’s website painted a picture of a delightful family-friendly haven, but my stay was nothing short of a disaster. Here’s why:
1. Misleading Descriptions: The website boasts about a room details that are outright false. As for the family suite, it was cramped, outdated, and lacked any of the promised amenities. I even had to request a crib three times before it finally arrived—covered in what looked like food stains.
2. Broken Promises: The hotel advertised spoke of accommodating all need, but when we arrived, we were told they said no such thing. Outright lying to get bookings and then denying when you are to far committed to change, my children had the worst sleep, which made the whole stay unbearable.
3. Safety Concerns: There were several safety hazards in the room that were simply unacceptable. Exposed electrical outlets, loose furniture, doors that do not properly open and get stuck causing extreme fire hazard. When I reported issues to the front desk, they said they dismissed me and nothing was done.
4. Terrible Customer Service: The staff seemed indifferent to our complaints and offered no apologies or solutions. I tried to escalate issues, but the manager was completely uninterested in making things right.
5. Unhygienic Conditions: To top it off, the cleanliness of the room was appalling. The bathroom had mold in the shower, the carpets were stained, and the bedding looked like it hadn’t been changed in weeks.
This experience was a perfect storm of false advertising, poor maintenance, and dreadful customer service. If you’re considering staying, save yourself your hard earned money and stay at numerous other better options just next door. It’s clear that they don’t care about the comfort or safety of their guests, especially families with children. Save yourself the trouble and book somewhere else.
15.02.2023
Iconic old bank converted to a great lobby. In the night this converts into a lively bar space. Location of the hotel is great and within walkable distance to all the historic places. Rooms are big and comfortable.
15.02.2023
When you are in our grand lobby, be sure to look up at the soaring oculus. This oculus is 142 feet from the floor, the same as the Pantheon in Rome.
15.02.2023
The service we received all weekend was impeccable. Michael the bell man was so warm, kind, inviting and professional. He was so wonderful during the duration of our stay and made sure we were well taken care of each day. He was great from the beginning of our stay through the end when we requested him specifically to help send us off. He went above and beyond for us and made our experience better than we imagined! Housekeeping was wonderful with turn down service, fresh towels daily, replenished water bottles, etc. Our room was clean, as was the furniture which we used to store our clothes. Large closet for hanging items and storage for luggage. Concierge was very friendly for check-in and check-out needs. We will definitely be returning and hope to see Michael again soon. Highly recommend this hotel and it's location is great for exploring a charming area of Philadelphia.
23.12.2022
This hotel did not feel like a true Ritz Carlton property. The building is gorgeous. But the hotel is in need of a renovation. There is no real restaurant…tables are set off to the side of the lobby separated by a curtain. The wait for the elevators was horrendous…sometimes as much as 15 minutes. And the room was uneventful. We might as well have been in a mid-range hotel. If you are looking for luxury, this is not the place. (Great location though)
09.10.2022
The only positive aspect of this hotel is the location. I called guest services repeatedly to request additional pillows. No one answered, so I called in room dining and they were able to transfer me. After an hour with no delivery, I called again and the lady was surprised no one brought them up. She transferred me again and I was told they’d be there within 5-10. Great. After another 30 minutes, I called them back to say never mind because obviously they’re incapable of bringing them up.

Right now, we have been waiting over an HOUR for our vehicle, and it’s absolutely unacceptable. I wouldn’t stay here again.
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Frequently asked questions about The Ritz-Carlton, Philadelphia

How much does it cost to stay at The Ritz-Carlton, Philadelphia?

The cost of living in The Ritz-Carlton, Philadelphia depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near The Ritz-Carlton, Philadelphia?

The nearest sights are: Liberty Bell (1.1 km), Independence Hall (1.2 km) and Rodin Museum (1.5 km)

Which room categories are available in the The Ritz-Carlton, Philadelphia?

You can book Other, Economy room, Economy Single room, Economy Double room, Standard room, Standard Penthouse room, Standard Basement room, Standard room with city view, Standard room with view, 1 Bedroom Standard room, 1 Bedroom Standard room with city view, Standard Club room, Standard Club room with city view, Standard Club room with view, 1 Bedroom Standard Club room, 1 Bedroom Standard Club room with city view, 2 Bedrooms Standard Club Penthouse room, 2 Bedrooms Standard Club Penthouse room with city view, Standard Single room, Standard Single Basement room, Standard Single room with city view, Standard Single Club room, 1 Bedroom Standard Single Club room, Standard Double room, Standard Double room with city view, Standard Double room with view, Standard Double Club room, Standard Triple room, Standard Triple Basement room, Standard Triple Club room, 1 Bedroom Standard Triple Club room, Standard Quadruple room, Standard Quadruple Club room, Standard Family room, Standard Family 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with city view, Business Double room, Business Double room with city view, Business Double Club room with view, Superior room, Superior room with city view, Superior Club room, Superior Single room, Superior Single Club room, Superior Double room, Superior Double Club room, Superior Triple room, Superior Quadruple room, Superior Quadruple Club room, Superior Family room, Superior Double Family room, Superior Single Family room, Superior Double room with garden view, Superior Double room with river view, Superior Quadruple Family room, Deluxe room, Deluxe room with city view, Deluxe room with view, Deluxe Club room, Deluxe Club room with city view, Deluxe Single room, Deluxe Single room with city view, Deluxe Single room with view, Deluxe Double room with city view, Deluxe Triple room, Deluxe Triple room with view, Deluxe Family room, Deluxe Family room with city view, Deluxe Double room, Deluxe Double room with view, 1 Bedroom Deluxe Double room, Deluxe Double Club room, Deluxe Double Club room with city view, 1 Bedroom Deluxe Double Club room, Deluxe Double Family room, Deluxe Double Family room with city view, Deluxe Quadruple room with city view, Executive room, 1 Bedroom Executive room, 1 Bedroom Executive room with city view, 1 Bedroom Executive Single room, 1 Bedroom Executive Triple room, Executive Double room, 1 Bedroom Executive Double room, 1 Bedroom Executive Double Club room, Premium room, Premium Double room, Grand room, Grand Club room, Grand Double room with city view, Grand Double Club room, Luxury room, Luxury room with city view, Junior Suite, Junior Suite with view, 1 Bedroom Junior Suite, Single Junior Suite, 1 Bedroom Single Junior Suite, Triple Junior Suite, 1 Bedroom Triple Junior Suite, Double Junior Suite, 1 Bedroom Double Junior Suite, Standard Junior Suite, Grand Junior Suite, 1 Bedroom Grand Junior Suite, Suite, Penthouse Suite, Basement Suite, Suite with city view, Suite with view, Suite with balcony, 1 Bedroom Suite, 1 Bedroom Basement Suite, 1 Bedroom Suite with city view, 1 Bedroom Suite with view, Club Suite, Club Suite with city view, 1 Bedroom Club Suite, 1 Bedroom Club Suite with city view, 2 Bedrooms Club Penthouse Suite, Single Suite, 1 Bedroom Single Suite, 1 Bedroom Single Club Suite, 1 Bedroom Double Suite, 1 Bedroom Double Club Suite with city view, Triple Suite, 1 Bedroom Triple Suite, Triple Club Suite, Quadruple Suite, Family Suite, 1 Bedroom Family Suite, 2 Bedrooms Suite, Double Suite, Double Basement Suite, Double Suite with city view, Double Suite with view, 1 Bedroom Double Basement Suite, 1 Bedroom Double Suite with city view, 1 Bedroom Double Suite with view, Double Club Suite, 1 Bedroom Double Club Suite, Standard Suite, 1 Bedroom Standard Double Club Suite, Business Suite, Business Club Suite, 1 Bedroom Business Club Suite, Business Double Suite, Superior Suite, Deluxe Suite, Deluxe Suite with city view, Deluxe Suite with view, 1 Bedroom Deluxe Suite, Deluxe Club Suite, Deluxe Single Suite, 1 Bedroom Deluxe Single Suite, Deluxe Triple Suite, 1 Bedroom Deluxe Triple Suite, Deluxe Quadruple Suite, Deluxe Family Suite, Deluxe Double Suite, 1 Bedroom Deluxe Double Suite, Deluxe Double Club Suite, 1 Bedroom Deluxe Double Club Suite, Deluxe Double Family Suite, Executive Suite, 1 Bedroom Executive Suite, 1 Bedroom Executive Suite with city view, 1 Bedroom Executive Single Suite, 1 Bedroom Executive Triple Suite, Executive Double Suite with view, 1 Bedroom Executive Double Suite, 1 Bedroom Executive Double Club Suite, 1 Bedroom Executive Double Club Suite with city view, Presidential Suite, Presidential Suite with city view, 1 Bedroom Presidential Club Suite, Presidential Single Suite, 1 Bedroom Presidential Single Club Suite, 1 Bedroom Presidential Triple Club Suite, 1 Bedroom Presidential Family Club Suite, Presidential Double Suite, Presidential Double Suite with city view, 1 Bedroom Presidential Double Suite with city view, 1 Bedroom Presidential Double Club Suite, 1 Bedroom Presidential Double Club Suite with city view, Luxury Suite, 1 Bedroom Luxury Suite, 1 Bedroom Luxury Single Suite, Luxury Double Suite, 1 Bedroom Luxury Double Suite, 1 Bedroom Luxury Double Club Suite, Executive Apartment, Villa, Deluxe Villa, Deluxe Double Club Villa with view, Deluxe Cottage, Deluxe Cottage with view in the hotel. Please check room availability by choosing your dates

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