Fairmont San Francisco

My family and I stayed here for 5 nights on our way home from a months holiday abroad. We were looking forward to the luxury and comfort. Unfortunately, our stay didn't start well with the front desk giving away our adjoining room to another guest. The hotel was very honest with the mistake and took it seriously to fix the error and make sure that we were placed in a different set of rooms and even upgraded us for the trouble. The front desk manager was very polite and helpful in getting the error fixed and we really enjoyed the rest of our stay. The beds were very comfortable and everything was clean and lovely. The location is great and convenient to any where in the city. Close to cable cars and only 30 minute walk to the wharf. We had breakfast each morning and the food and service was great (except one morning when they seemed short staffed and the service was a little less exceptional on that day). Drinks at the bar were really lovely too, although more on the pricey side for the city- but you pay for what you get. Overall, we thoroughly enjoyed our stay and would definitely stay again.

I love it here. The location is wonderful, nothing beats creating Nob Hill to arrive at your hotel. I love hotels with history and this place has it in spades. If you’re looking for the best in contemporary hotel room design, go somewhere else. But I reckon that’s not why you’re here. The rooms are spacious and the views from the tower are exceptional.

I had no idea there were hotels with such incredible views! I am literally planning my next trip already because I want to just relax in the room and take photos for days!

The hotel is beautiful and very well maintained and rich with history.

We stayed for an event at Grace Cathedral and it was a lovely short stroll over and back.

Wow!! We travel often and try our best to pick luxurious hotels at a family-friendly rate. This place was AMAZING!! Wish we would remember every staff member’s names that helped us but Emmanuel did stand out at check in. He was kind, helpful and quick! Gave us an extremely helpful recommendation to get a last minute reservation at the Tonga restaurant inside (MUST DO WITH KIDS) and we got in on a Saturday night.

Our only disappointment was the valet parking and rates. On top of generous tips we were surprised to find that nearby parking was available at less than half the rate. Also the valet people were not very patient with our children. I’ve reached out to the valet manager, Sal, to see if they can work with us on these charges. Don’t park at the hotel!

One of the most amazing hotels I have ever stayed in. We spent four nights here and were fortunate enough to enjoy their buffet breakfast, which was outstanding ( it was only available during holidays). The hotel's location was convenient for everywhere we needed to go. Parking right in front of the hotel is available at a much cheaper rate (no need to navigate hills, just across the park). The cleaning crew, concierge, and our check-in and check-out experiences were all exceptional. Don't forget to explore the entire hotel; their rooftop is stunning. Also, be sure to book their restaurant in advance. We will definitely return when we visit San Francisco again.

The historic hotel. The bathroom is rather small and rustic for a hotel of this class.

Otlichno!!!

Further, hall did not pass, but then all it glows with luxury and comfort. Feel in the rooms of comfort no less than on the sofas in the common room.

I went there for the Tonga room and the Christmas decorations. The ginger bread house is amazing. I love the decor great photo opportunity with the family. The Tonga room drinks were super awesome. Loved it.