Grand Hyatt Seattle

I didn’t have the best view, but the large bathroom made up for it! From the check-in to check-out, I had a wonderful experience. This hotel was conveniently located near the conference I was attending which was very nice. The hotel was within walking distance of many points of interest. It’s a short 20-25 minute car ride to the airport. There is a Starbucks and deli located on the first floor. I also really appreciated the complimentary bottles of water!

I want to start this off by thank Gary at the front desk! He made a last minute accommodation for my son who has autism. This trip was supposed to be a quick getaway for me and my wife. We decided last minute we wanted to bring our son, Gary was absolutely phenomenal. When I tell you the best customer service, I’ve experienced I mean the best. He moved us to a quiet area upgraded our room, gave my son a toy! I’m just blown away, and so grateful. Then we get to our room and just absolutely beautiful! The service here is A+ rating! The guy in the club showed us where to get nonalcoholic beer, which was a huge win since I quit drinking two years ago! The view is amazing, the walk is perfect. I felt safe my family felt safe and we are happy to say this is definitely an amazing experience! We will be back Seattle! Thank you again, Gary!

We enjoyed our stay at the Grand Hyatt as the location is convenient although there are vagrants and drug use in the area so we only wondered about during the day time. We had travelled all day and arrived around noon so we understood we wouldn't be able to get into our rooms until 4 pm which we were fine with. I was told that I would receive a text once our rooms were ready however, when it was 4:45 pm we still hadn't received a text and went back to the hotel so we could shower before dinner. Unfortunately I was told our rooms still weren't ready. This really upset me since I booked our rooms months in advance and checked in early enough for our rooms to be ready. I told the woman who checked us that we can't wait and she miraculously found us two rooms. While I was waiting to get checked in I did find it odd that two others were able to come up and get checked into their rooms while I had to wait only to be told my rooms weren't ready. The other employee also offered the other guests water and strongly dissuaded one group not to go to dinner at Ruth Chris which is odd since the restaurant is basically in the lobby of the hotel. We ate at Ruth Chris our second night there and we found it to be very good and will definitely visit one in our area soon as the food and service were incredible. The highlight of the stay is the comfy bed, electric shade over the windows and spacious bathrooms. All in all is was a wonderful stay once we got into our rooms.

There is a lot to like about the Grand Hyatt, the location is great. Right downtown, right near the convention center and walking distance to lots of restaurants and shops. The service was great! Everyone was friendly and quick to help. They were willing to watch my luggage on the day I checked out until my meeting finished in the afternoon.

My cons have to do with style and my room, style wise - everything just felt dark. When I first walked into the lobby, I wondered if they were having lighting issues because it seemed cavernous and dark. My room was much the same. It was comfortable, and everything worked as expected (the bathroom was a highlight), but again, dark wood, dark walls, dark furniture, dark floors, and dark curtains.

I certainly would stay again, but I'm not sure if I'd use the adjective "grand."

Best experience I’ve had at any hotel in Seattle! Greeted and welcomed right from the valet staff, bellhop and front desk. Tyler from the front desk was professional and efficient with my early check in process. Room was clean and view was absolutely perfect! Front desk and room service was top notch and quick. Couldn’t have asked for a better experience. Thank you Grand Hyatt team! Keep up the the good work!

It's a grand Hyatt, you know it's a nice hotel. Location of the hotel is great, very close to all the upscale restaurant and shop. The front desk and valet staff are super nice. Can't ask for more. If you're staying here, you know you're staying downtown Seattle so traffic is crazy during the day so just be prepare.

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around...

My husband and I stayed here for three nights. Our room was clean, quiet, and very comfortable. The staff are polite and helpful. The hotel is conveniently located: there's a LINK stop quite close by, and you can walk to Pike's Place Market in a leisurely half hour. There are plenty of good food options near by as well. I would be happy to stay here again.

Five stars for customer service.

I am not currently staying at the hotel, but my husband is. I can't comment on the room or the place in general for the above reason, but I am very happy with customer service.

I called the hotel to see if they could provide my husband with a humidifier for his room. He has a breathing problem and it makes it easier for him to sleep if the air close to his face contains moisture. The woman I spoke to was very helpful and they had an humidifier delivered to his room in no time!

It may not seem much for some people, but when you are over 3000 miles away from the one you love, to know that he is safe and well taken care of, it makes things... well... better. And that to me is worth 5 stars. (More than five really, but I could only click 5. =P .)

I also want to thank customer service for providing him with a hairbrush too. Since, oops, I forgot to pack one.

Thank you!

The hotel is good, it's not fantastic and not anything to boast about. The best thing about it is probably the location and how close it is to pike's place. It's not too far, but maybe around a 10 minute walk. The interior is very accommodating including lime, orange, lemon, or cucumber water depending on the restock. I would recommend this hotel to my friends and I would stay here again as well.