Park Piolets MountainHotel & Spa

Superb hotel! Clean, friendly and high quality of all ammenities: room, dinner and breakfast buffet, gym, spa! The only comment would be that they should not charge an extra to use the sauna, steam room and the pool. In a 5 star hotel, this does not make much sense.

Really pleased we chose this hotel! Loved the ski lift shuttle, I was unsure what to expect and usually stay ski-in/ski-out so thought it might be a pain not being right on the slopes, but the shuttle is so efficient. A minibus waits by the ski locker room (which is also right by the ski hire shop on site) and we never had to wait for it. They load your skis into the vehicle, and drop you off at the gondola within minutes. Same at the other end, there was nearly always a minibus waiting at the bottom of the slopes whenever we wanted to head back. Food was very good - usual international buffet breakfast and dinner with a variety (we stayed for a week and I didn't feel the food was repetitive) of good options each morning and night of a high standard. Fresh orange juice brought to your table with breakfast. One thing to note is that water is chargeable but I imagine you can ask for tap water (something we aren't used to in the UK, tap is fairly standard!). Rooms were modern and well equipped, plenty of clothes hanging space and a big radiator which was useful when we got soaked one day by the rain. Comfy beds and pillows. L'Occitane toiletries provided as well as a hairdryer and straighteners. Downstairs bar is a lovely spot to sit and have a drink, lots of comfy areas and service was mostly very good, all staff were friendly, they just have quite a large area to cover. We didn't visit the spa but I had a quick look in and it looked very nice, this is chargeable separately and kids are allowed in during certain times - unfortunately this was at the times we would have gone so we didn't visit, but this didn't bother us. A great stay, would stay again!

A weeks stay skiing at this excellent hotel. Top quality staff, food, rooms and service. Great location, a true 5 star hotel.

My second stay at Park Piolets and it did not disappoint. The professionalism and friendliness of the staff is second to none, especially the lovely chaps who ferry you to the gondola! The breakfast and dinner buffets are excellent. I cant wait to return.

I’ve been to your hotel since more than 10y. I’ve seen the transformation from 4* to 5*. On the good hand you’ve transformed very well the kids club and the hotel staff is very good!! On the other hand, I’ve found the rooms too small for a family of 4, for what I’ve paid. The climate doesn’t work and we have to sleep with windows open. The shower is the worst shower I’ve been to; the water changes to very hot to very cold in a second. My daughter had a skin burn because of this. Not sure if I’m coming back again.

This five-star hotel offers a fantastic experience from start to finish. The service is excellent—friendly, professional, and always attentive to every need. The rooms are spacious, beautifully designed, and very comfortable. Everything is well maintained, and the atmosphere is welcoming for both families and couples. The food is delicious, especially breakfast and dinner. There are plenty of options for everyone, including children, and the quality is outstanding. Overall, this hotel combines luxury, comfort, and great service. Whether you're traveling as a couple or with family, it’s the perfect place to unwind. Highly recommended!

The hotel is lovely and the staff are attentive and friendly. The rooms are spacious and comfortable. The mini bus service from the hotel to the gondola is fantastic and the drivers very friendly and helpful. The food was excellent. We were half board and we dined in the main restaurant every evening. We did not go to the italian or chineese but I would expect that the food would be fantastic. The bar served lovely drinks and there was a good choice of wine and great cocktail list. However they come at a premium. Cocktails around €15 but they are exceptional. The spa is lovely and we enjoyed spending time here after skiing. The spa facilities are of a high standard and one member of our group had a fantastic massage. However the spa is an added cost of €27 per person per day (inc over 15 year olds) €12 for children. Although the spa is lovely- we did feel that having to pay an additional fee for the pool and hot tub was excessive. It would be a nice gesture if there was 2 complimentary passes per guest per stay. Despite the added cost of the spa and the expensive bar I would still highly recommend this hotel.

We stayed on the recommendation of colleagues from Puerto Rico and they were not wrong, the best service at the bar, in coordinating classes, recommendations, breakfasts, spa. You don't have to worry about anything, they rent you everything and coordinate everything and the dance floor they take you to is the best for beginners, believe me, I made the mistake of not coordinating my first day with them. I'm coming back next year.

The room was exquisite with wonderful views. Here are a few helpful tips and things to know about the hotel: 1. Don’t use the lift if you can! Use the stairs. Go into the spa and follow signs to stairs 2. Try the ham croquets at the bar 3. The buffet is free but the other restaurants aren’t The food is excellent. I would aim to get to the hotel for Christmas Eve as they have SO MUCH SEAFOOD If you are skiing, the hotel have a ski locker room. The staff help you load the shuttle and it takes you to the ski gondola. Barely any walking. Spa is wonderful and totally kid friendly. Me and my family had 10 minutes of peace before the naughty kids. The outside pool is STEAMING hot and it feels great despite cool mountain air. Staff were awesome. Daniel always had a smile on his face!