Hotel Monte Cristo in Blagoevgrad

Expensive and very messy it has insects (ants) the breakfast was very poor and the bath was leaking water and the ventilation of the kitchen was going in the rooms

Definitely not a 4 star hotel, not worth the money at all. We felt scammed.

Good things:
- Nice service. The girl in reception was very kind.
- Breakfast was alright.
- Rooms were comfortable (not 4 stars though)

Reasons to never ever come back:

- Everything in the spa was closed, except swimming pool. They said the reason was corona, but there was no info about it when making the reservation. We basically payed for a spa we couldn't use.
- Breakfast was supposed to start at 8:00 and started at 8:25.
- The TV didn't work properly.
- There was a big bug on the room, and a little bug on the bathtub.
- The owner patted me on the neck. He was trying to be friendly but I don't think it's ok to touch customers like that.

I seriously have no idea how this can be a 4 star property. Apparently they clean the rooms every _other_ day. In a 4 star hotel? Really?

When you enter the room, the air is super humid. The window sill is covered in black mold. The AC does work (after you plug it in) so in due time the humidity eases. In the bathroom the hot water takes 5 minutes to come in. And then smells like rotten eggs. I understand there are hot springs which is fine for the spa but not something you want to shower with...

And then there are the little things. The dirty carpet, no sheets over the box spring which has gotten dirty with use and looks disgusting. No switch to turn off the night lights anywhere near the bed. No partition in bathroom so when taking a shower the whole bathroom gets wet. The anemic towels...

The building does look great on the outside but inside it had a distinctly unfinished and awkward feel.

It is definitely not a 4* star hotel, I fully agree with the previous reviews. All the positive feedbacks here are fake ones, it could be easily guessed. Everything in this hotel depicts very well the situation of the government and state. I suppose this is just the painfully familiar feeling of cor..ption. The managers of this hotel doesn't seem to care about the guest's opinion and feedback, otherwise many things would have changed until now (in a positive aspect not only the prices). The manager of the hotel is arrogant, with bad behavior, thankfully the girls at the reception were very nice and polite.
I couldn't believe when I met with the wonder of this hotel - “THE SULFUR WATER”, it was all over the place and was a permanent flavor attendant. It is really unbelievable how this could be tolerated so many years, oh, yes I remember, here comes this strange feeeeeling of..c...uption! It is free, why not to be used for the everyday uses of the motel and attract more guests with this wonder.
The room was also a disaster, no normal windows, it was like basement, noisy and smelly. The furniture was gathered from different places, stains all over them, really a motel with 1 Moon quality feeling and cleanliness. The paintings on the walls also didn't changed my 1 Moon motel feeling.
The Spa was absolutely absent, everything was closed, another paradox in this „SPA“ motel, maybe it was for good, I can imagine how much trouble this has saved us.
Please, do read and believe in the reviews, which explain everything as it is, they are mainly with one to three stars.
The only positive thing about this „Motelito“ is the central location, that's all folks.

This hotel definitely is not a 4 star place for relaxation! 1st all of the rooms were with mold, old showers and baths. When I 1st saw the first room I've asked to change it as the room was disaster. They've moved me twice since those rooms didn't looked as the room shown on the picture. The Spa centre was opened for a guests ONLY if the owner decided to turn it on! I was there for 3 nights and those were the worst nights in a hotel that I've ever had. I had a chance to meet the owner and speak with him in person and he told me that - "Ooh I have 2 hotels here, BUT TO HAVE A 4 STAR EXPERIENCE you should book a Delux room (the only difference was that there were Big windows but the same conditions)
, not a standart one. Those are old rooms just for people with "budgets"?!!"
After a long conversation with him that he Don't have any rights to classify people's by the rooms which they've booked, he told to the receptionist - Show her the other rooms and you CAN turn on the SPA from 6 to 8 pm?!! The previous 2 days they've TOLD me that the SPA is NOT WORKING. And I was like wtfv? I have paid for a standard room with spa package included and that was the first time when someone is telling me when I will be able to go and only in specific hours, when he allows? There were also 2 other couples whim had the same experience. However after the "allowed" hours for Spa, I've asked for a new towels and They've told me that I had to PAY for a new.. I was in shock since I didn't receive any new one from the arrival till then? Ok then I went to the Spa and you can see the pictures attached - THIS IS THE SPA centre of this 4 star Hotel. I had a chance to speak with some of the hired people in this hotel and they told me - "Aww this is a procedure and it is normal to cut off whatever they can, this is been like that ever since they make it a hotel place. They are not telling us when to expect guests and we does not know which room to clean sometimes and everything comes in a hurry, and they are in very disaster look. Even one of the Vip room smells like garbage, because it is build on the top of the Central bath (they all start to laugh). We are not guilty but the boss will make us responsible for everything and he cuts off from our salaries. We have get used to it. He is part of the city committee and he had paid for the place and for the starts. The only new furniture are shown in the hallways and in a few rooms from the pictures. The beds are old too (laugh again) . All of the rooms are with mold but HE DOESN'T WANT TO MAKE any recovers and just keep whatever money he can for himself. He is not afraid what are the reviews, since he know that he can go - pay a little extra and again his name it will be cleared ".
Also The water is cold you should wait 30 min for a hot one and all of the water in the hotel is Mineral one and i smells of it. Probably they use it for free from the central citizens bath, below the hotel. The rooms are worst than a rooms from a motels near by the airports. For any extra you should pay. The spa is Not maintained for years. And to go there you should change your clothes in a dress room. All of the rooms are not with good noise isolation and since you are in a hotel at the central park, you can hear all of the homeless people whom are drinking outside till the morning. The cable tv is not working well to, so don't think that you can put some music channel to ignore the screams outside. Soo think and read carefully the reviews. ALL of them are true.