Therma ECO - Spa & Mineral pool
Rooms and prices
Description
Hotel opened in 2017, renovated in 2018. In this hotel 192 rooms. The territory area is 25000 sq.m.
The distance to the nearest airport is 35 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free public parking is possible at a location nearby (reservation is not needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: Visa, Euro/Mastercard, Maestro, UnionPay credit card, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Elevator/lift
- Smoking areas
- Currency exchange
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Reception desk
- Electric car charging
- Toiletries
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Restaurant
- Snack bar
- Free Wi-Fi
- Airport transportation
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Hiking
- Barbeque
- Sun Deck
- Free parking
- Seasonal outdoor swimming pool
- Business center
- Event facilities
- Conference Hall
- Fitness facilities
- Steam room
- Sauna
- Spa
- Playroom
- Children swimming pool
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 670 m. It takes 10 minutes To the beach!
The distance to the sea is 250 meters
Street view
Map
Reviews
Accommodation in vila was a very nice surprize( premiere and lux, standard just ok).
Facilities are very nice, plenty of pools and the beach easy to reach.
The food was the minus and the level of English of the staff, doing their best to communicate but clearly lacking even the basic knowledge.
And not to forget..please find a supply for water melons, there was NO WAY you can ger some if you are not in the first 20 people in the restaurant. 😜
The rooms look good, they are spacious, but the cleanliness leaves much to be desired, the bathroom fills with water every time you shower and the toilet bowl moves.
The services are 3 stars maximum. There is a coffee machine in the room, but the coffee is for a fee. There are no chopsticks with which to chew your coffee sugar.
I arrived at the check-in time but the room was dirty so I waited extra and this is a common practice from what I understand. When I entered, there were still hairs on the toilet bowl and shower.
The food is okish, but certainly not 5 stars, not even by Bulgarian standards.
The parking lot is a fenced vacant lot
Bad parts:
The first problem, I sent 2 emails to clarify a situation, no answer until today. Not even a "we're sorry, it's not possible, or we're sorry, we had a problem with our internet service."
The second big problem, the complex is located on the outside of the town, the access road being unlit, narrow and poorly signposted. In fact, you have a large indicator with "Beach Parking" but not an indicator with "Guest Parking" or "Reception". I wandered around for 20 minutes on some unpaved roads because I followed the sign with Beach Parking, because it is a big sign and seems to be important. Wrong!
The 3rd problem is cleanliness. A lot of mold in the bathroom, broken or chipped tiles, non-functional main shower, unkempt furniture. There are also loose or chipped marble slabs on the outside of the outdoor pool, on which children lose their balance when they step on them in their children's flight. Pay close attention to this.
At the indoor swimming pools, no one tries to remove the water from the aisle, children very often slip there.
The 4th problem, we came home with some virus from the food, adults had stomachaches, children had diarrhea.
I think it is rather a 3-star hotel.
The good parts:
The room was pleasant, with characters and colors from the movie Frozen, the children liked it very much.
The soundproofing is good, we were not disturbed by the outside armosphere.
It has a private beach with sunbeds and umbrellas. A minus here is the lack of trash cans, the beach being quite dirty with both trash and algae or other things brought by the water.
There is also a children's playroom in the dining room, which is a plus. I think that the toys should be reviewed from time to time and the broken ones that represent a risk should be removed. It can be improved a little.
The children's club is boring and with few activities, such as coloring on sheets of paper. Children get bored quickly.
The evening club is good for creating a pleasant atmosphere for children and preparing them for sleep. There is also an outdoor park for the little ones.
This is also a plus.
The water in the outdoor pool on September 1 was extremely cold.
All in all, we felt good, but I think there is a great potential there that is not exploited.
Cleaning and some urgent repairs would improve this. And, answering emails would also improve the relationship with the client.
Frequently asked questions about Therma ECO - Spa & Mineral pool
How much does it cost to stay at Therma ECO - Spa & Mineral pool?
The cost of living in Therma ECO - Spa & Mineral pool depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Therma ECO - Spa & Mineral pool to the nearest beach?
It takes 10 minutes to reach to the nearest beach.
What are the check-in and check-out times at Therma ECO - Spa & Mineral pool?
Check-in at Therma ECO - Spa & Mineral pool is possible from 14:00, check-out is until 12:00.