5 star hotels in Kranevo

It is a 3-star hotel, by no means a 5-star hotel. The rooms look good, they are spacious, but the cleanliness leaves much to be desired, the bathroom fills with water every time you shower and the toilet bowl moves. The services are 3 stars maximum. There is a coffee machine in the room, but the coffee is for a fee. There are no chopsticks with which to chew your coffee sugar. I arrived at the check...

Overall a nice experience. Accommodation in vila was a very nice surprize( premiere and lux, standard just ok). Facilities are very nice, plenty of pools and the beach easy to reach. The food was the minus and the level of English of the staff, doing their best to communicate but clearly lacking even the basic knowledge. And not to forget..please find a supply for water melons, there was NO WAY...

I went for a weekend family trip. On reception I had quite a few demands so I had to speak to the manager Ion Bondar. After our short conversation I received exactly as I wanted as a room and amenities. +++ for this trip, i can recommend it more!!! The service, the restaurant, the views, the beach!!!! It’s simply the best!!!

The hotel is beautifully designed in every detail. I visited Therma ECO Village in October 2023, after the main season – most of the hotels in the area were already closed, so I could enjoy pure nature and empty beaches near the hotel. I enjoy hiking and Ion from the guest relation provided me with plenty of information and useful tips about the surrounding, nearby activities and trails not known to...

Good for kids, not so good for parents. Bad parts: The first problem, I sent 2 emails to clarify a situation, no answer until today. Not even a "we're sorry, it's not possible, or we're sorry, we had a problem with our internet service." The second big problem, the complex is located on the outside of the town, the access road being unlit, narrow and poorly signposted. In fact, you have a large...

Was looking for a pool to use while on Kranevo. The Therma Palace allowed non guests to use the pool and garden areas for a cost of 30 leva. Inside is a pool and 2 wooden jacuzzis. Both were good to use. Outside a pool and a jacuzzi which unfortunately was broken so no bubbles. Lots of sunbeds and canopies outside . Garden was nice to sit in. Had some lunch and drinks while there too for extra charge...

Great place with warm staff and amazing food. Michaela at the restaurant and Irina by the reception were always helpfull and smiling. Great rooms and style. Calm and beautifull garden. Great Spa and calm atmosphere.

Everything was a bit "tired" , in the need of fresh touch. The food was ok, but nothing special. Above average experience, but not excellent.

I made a reservation for this hotel for 2 nights when it first got open. It still is one of the best hotels I’ve ever been to. We will be back sometime this year, and see if they kept their high standards.

Stylish and charming hotel near the beach with beach restaurant. The service personal does their very best to make and keep their guests happy. I enjoyed the mineral water, SPA and 3 restaurants. Kranevo is near Gold Sands but very peaceful – a perfect place to rest from everyday stress and hectic.

This is a very nice hotel and very reasonably priced. It has lot's of things to do on property. Indoor and outdoor pools, indoor and outdoor jacuzzis. The water is very clean and heated nicely. It has saunas and massage services too. There is a tennis court, football pitch and a sand volleyball court. There is a outdoor playground for kids and a activity room in the hotel for kids too. The restaurant...

Very nice hotel situated in a very good location. Food is very good, so is the beautiful garden, pool and spa areas and the beach. Now, the bad part: service is very, very, very bad. The overall attitude of the staff was defiant, to aggressive. We had to change the room because in our current room there was a very bad smell that kept us up all night. I do not know what the source was, probably a result...

Room cleaning excellent. The downsides were full plates of food being cleared away when we had quickly popped back to the buffet and before we had even started to eat! What a waste! This happened twice. Also my partner was charged for accidentally dropping a glass. It would be nice if there was an adult only area or adult only time of day for the spa and restaurant/bar. Otherwise it was excellent.

This is a very good hotel offering you comfortable rooms, variety of food, perfect service, different pools with mineral water, spa, nice garden, beach, activities for kids, bars, etc. Recommendations - housekeeping is on a very high level, however the housekeeping carts were noisy and were disturbing during nap time for our kids. The bathroom is very spacious but with limited options for hanging towels...

This might sound like the most random review, but this hotel smells amazing! The garden has a lavender alley which has a spectacular aroma drifting around the pool areas. The inside of the hotel and the rooms smell cotton-y and fresh 😄. Other than that the hotel is really cozy and comfortable. Delicious food and friendly staff. Would like to visit again!

We are for the second time in this wonderful location. Each time we were pleasantly surprised. Everything is perfect! Spacious and very clean rooms, varied and very tasty food, beautifully landscaped beach, well-maintained swimming pools, very kind staff. There is nothing to disappoint you.

Overall I'm quite happy with our stay here and would consider coming back probably in the winter. 💚 The hotel has great pools and thermal spa. 💚 Probably the best buffet I've had so far in a hotel. 💚 Rooms are spacious even the smaller ones. Access is cleverly organised with NFC bracelets. 💚 The service is kind an unobtrusive. 💚 No cash payments policy throughout the hotel and the beach - everything...

The rooms are very spacious. We had booked an apartment with two bedrooms and a living room which is a great option for family with kids, or if you are a group of more than 2 adults and want to be in an apartment. There are two separate bathrooms and a very big terrace with an exceptional view. All hotel staff members are very friendly and caring. The food at the restaurant is good, there is variety...

Decent but a little dated rooms, nice staff. Luckily the poolarea at the adjacent Flamingo Grand is accessible if you stay here. Very easy to find sunbeds.

I just recently came back from this hotel and we did had good stay. I am going to outline good & bad experiences in hotel. Good: -Brilliant animation team - Nice swimming pool - Walking distance to beach and 2 sunbeds included in stay. - Nice breakfast and dinner food, also chefs very nice. -One housekeeping (blond hair) lady nice. Bad: - Paid car park - There was money taken from our room, we notified...

On my stay last month I was pleasantly surprised. Even though I wasn't there in the season, I got to experience Albena and Flamingo Grand to some extent. Food: tasty and lots of options available Service: friendly, cleaning could've happened a bit more frequently and towels could've been changed more Location: Albena is a big resort with nice beaches. Because my visit wasn't during the season, I cannot...

Nice place, the rooms are well equipped, kind service and delicious food.

Amazing hotel, fully 5 stars experience. Perfect choice for off season too.

Excellent stay! Hotel is recently opened in June, everything is new and modern. Large room with a large bathroom and balcony, very good cleaning and comfortable bed. Room has everything you need, including good quality cosmetics from Fragonard. Very good food, restaurant is not at all crowded, you can definetly see the difference between this 5 star hotel and the rest of Albena’s 4 and 3 stars hotels...

Good service. New hotel

Nice personnel, good food and nice rooms! Loved it there.

Third time to Hotel Amelia which hasn't changed since first time Very basic rooms which are okay for the price. Nice looking bar just a shame it now never seems to be open or anyone serving drinks, when we first visited they were serving cocktails, coffee and great choice of drinks whilst sat on the amazing terrace - real shame this doesn't now seem to happen. Food okay and good choice. Location...

A nice hotel, friendly staff, great food. Very close to the beach but no swimming pool. No draught beer in the hotel and no English newspapers.

Very helpful, nice and cool staff. Perfect service. The food wasn't bad, nothing exciting. For the guests with children the terraces at the bottom of the corridors can be very nice place to relax after setting the children to sleep. If we come back to Albena we would use this hotel again.

The best hotel in Albena resort. Spacious rooms with amazing sea view and steps away from the sand. All amenities included, the flat iron and coffee machine in the room is highly appreciated by my side. The breakfast and dinner are great. The food at the main restaurant is fresh and delicious. The a la carte restaurant is classy, offering amazing cuisine. The staff are helpful and polite. The SPA is...

A nice hotel, looks as a 5 stars but it may be improved. Big, nice, confortable rooms. Outdoor pools could be heated because in 30 May and 6 September when we were nobody could swim there. Lucky that they have an indoor pool (small one) . I would have expected that sauna is included and does not have to pay extra for it. Breakfast and lunch are buffet. The food is good, not very good, and not very...

I don't have cons. Just pros. Stayed for 7 nights, would've stayed another 7. Brilliant.

We spend a week with family in Paradise Blue. Hotel is excellent. Hotel offers a food that is very good quality. - this is very difficult to find on Black Sea coast. Management and staff were very helpful and ready to satisfy our whims. Hotel has very good location and that makes the stay relaxing. There was nothing that we needed and hotel do not offer. Very good swimming pool. Kids enjoined the aqua...

Great place, good entertainment and fantastic bar staff and during the day a relaxed pool area with a well stocked bar; day time food is high quality and the staff all are masked up in the kitchen.

Well

My 6th time at this hotel it's rasy, friendly and clean. You get what you pay for. Expecting a 5 star hotel then find somewhere where you pay 5 star prices.

Well

It's not a 4 star hotel persay, but still a very good experience, and it's literally right next to the beach!

Nice smiling staff. Renovated, clean and spacious room as well as the stylish bathroom. Wifi works with login/password. Delicious breakfast. Beautiful view from the room, which also has some kitchen facilities and a pretty balcony. Restaurants in something 5 minutes walking from the hotel.

The entire hotel is clean and cosy. The staff is very clients oriented. The swimming poll is large, clean and the water was warm. Good food, daily preparated.

An excellent hotel for families with children and families!

An excellent hotel for a holiday with children and family!

This hotel made our stay wonderful! We came in a big company and the staff took the best care of us. Great style, new appliances and furniture, tasty food, pool and sauna are heavenly. Thank you so much for an amazing experience!

This hotel made our stay wonderful! We came with a big group and the staff took care of us. Great style, new appliances and furniture, delicious food, the pool and sauna are just heavenly. Thank you very much for a wonderful experience!

Very nice hotel! Very delicious food with many different dishes! Friendly and nice staff! Absolutely clean rooms and restaurants! Near to the beach with sunbeds and sun lounges free of charge! We will be back for sure!

I was so surprised about the service level in this hotel - probably one of the best experiences I ever had with hotels. A lot of attention to details and staff is super nice. You really feel taken care of and also have a fair share of amenities available. We stayed for 4 days and didn’t have all inclusive but were also offered many options. Prices in the bar - both hotel and beach were also very good...

A very nice hotel, very close to the beach (I don't think it's 50 meters to the beach) with very friendly and smiling staff! Very clean rooms and varied food! Spa area (sauna, jacuzzi, massage) I will definitely recommend your services!

We thank a lot the staff of Sunny Castle Hotel for the amazing holiday. We will come back again because everything was beyond our expectations. The food was great and incredibly tasty, the cleanliness was above the expected level, the staff is extremely friendly and responsive. Thank you from the bottom of our hearts, dear people, for welcoming and serving us with all our hearts

I don't understand how people can say that the staff is unfriendly.I have never seen more smiling and friendly people. Whenever we went to the beach, we managed to find places. The hotel is wonderful, the service, the food are at a very high level, I was also quite impressed by the diligence and effort they put into making our stay, as well as my personal holiday unforgettable. We will definitely come...

The hotel is excellent, the view is right to the beach, and you can see beautiful sunrises in the morning. Food is also excellent, I liked all I eaten, there is a place for kids to play, and also the pool has a little area for kids. For sure I will come here in the future.

For families with one or more kids, it's a great place to relax. The area itself is wonderful because, besides the great beach, there are plenty of shady spots with big trees. The environment is super cool, but there are some issues with the facilities. We purchased the Royal package, but the room was missing some of the "extras." The food is delicious and varied. Our 1.5-year-old son stayed healthy...

It was a very good experience! (July 8-15, 2024). Everything was the best. I recommend this resort! (Alexandru C.)

For the money we paid, the hotel was much better than we expected, the food was great, not very diverse but tasteful, the drinks were not the best, but for the price of the hotel you'd expect that. The room was cozy, clean, with air conditioning, towels were changed daily, beach towels are free, more than enough parking with security, elevators in the buildings, the sea was clean, the pool was clean...

Location looks good, on the seaside. Food is average, cold and not so tasty, sunbeds are damaged, pool water was cold . Drinks for ultra all inclusive means local ones (for example wine from the dispenser). Overall is just a normal location with average food and drinks. Ratings for this hotel are overated.

We are a family with young kids. The hotel location is perfect, next to the beach. And the room is new and clean. Staff are very friendly. Huge variety for buffet breakfast, lunch and dinner. Bar service is good. The entertainment program was wonderful, great job to the entertainment team! It was a pleasant stay in the hotel! Highly recommended to those who love beach and hassle-free vacation! 👍

It was superb. We didn't miss anything. Beautiful beach, beautiful view. The park is very big and it was relaxing to walk in the evening. The waiters, the waiters, the bartenders, the impeccable cleanliness, a big thank you! A multitude of food, sweets, drinks and evenings with interactive shows. It is a perfect resort for families with children, for couples it is not too intimate, but this aspect...

Fantastic location, literally on the beach. The swimming pool is also very useful. You'll get some sunbeds included in the room price and that's great. The food is nice if not slightly repetitive. But there was always plenty to choose from and good quality. Their cocktails are a bit funny, but they do the trick. The all inclusive option is fantastic but there are some nice restaurants nearby...

excellent service, very clean hotel, delicious food, close to the beach. the only issue is the dirty beach.

Good value for the money!

The hotel seems to be really a new one. The bed mattresses are very comfortable. Clean and warm pool. Food was fine. The bath was very cozy. They changed the towels each day. The beach is 5 mins away. The rooms are well furnished, but too small. Bad noise isolation. The bed sheets weren't not changed within our 5-day stay. Very bad organization of the personal staff - they don't have any professionalism...

It's nice small hotel right on the beach of Kranevo. Rooms are big, with large bathrooms There is a pool 130 and 150 deep. There is a restaurant and bar. You could take a room with view of a beach and pool or forest.There is all inclusive.Food is not bad it's average tasty but not a big choice of meals. The personal is young and polite, little sleepy. Overall it's nice place to be.