AluaSun Helios Beach - All Inclusive

Really nice friendly hotel, food was all really good quality and flavour but restaurant is a little small and can get a bit crowded around the food service area.
The hotel location is great for a relaxing holiday, sun beds around the pool are plentiful and we never had a problem getting a spot at any time of the day. (sun beds on the beach need to be paid for as beach is not part of hotel) but if you want lots to do then you need to travel to sunny beach... And the journey isnt a pleasant one due to the very long winding road and crazy drivers.
One thing to note is hotel does not have any lifts so people with mobility issues will definitely need to be on ground floor but the restaurant is on the first floor which could cause a problem

What can I say about Alua Sun Helios Beach... in a word perfect!
We arrived in the early hours of Friday morning as our flight had been delayed but this didn't matter; the receptionist was lovely checked us in, showed us to our room and where the restaurant was which even though it was almost 2am they had prepared plates of bread, ham, cheese and jams so we could still eat and get fresh drinks.
The rooms were lovely, very spacious with 2 single beds, a sofa, dressing table, and tv (and most importantly air-con!). Our bathroom was great - it was a wet room (not all rooms are we just happened to have one) which meant there was plenty of space to shower and get ready after a long day in the pool or at the beach. Even though we were on the ground floor we still got a balcony which was lovely to sit out on and watch people having fun in the pool, listen to music and see the sea.
The pool itself was massive and so well kept. This meant that we didn't feel as though we were in people's way or they were in ours and we could have plenty of room to do our own thing in the pool whilst others did their. Complete with a swim up bar so you didn't even need to get out to have a drink! There were always sun beds available even by the middle of the afternoon so there was never a struggle for somewhere to put our things or lay down and relax. You could also get pool/beach towels fresh to borrow everyday.
Without having to walk any distance at all, right outside the hotel is the beach which was absolutely beautiful - the water was so warm, clear and clean and the sand was soft.
The food for breakfast, lunch and dinner were delicious. It was a wonderful buffet spread for each and although we did have to queue up for a short amount of time it was worth it. Breakfast was standard bacon, sausages, eggs of all varieties as well as meats and cheeses in addition to sweet things. Lunch and dinner were different each day of the week with a variety of meat, vegetables, pastas, pizzas, salads and more always on offer. The snack bar for lunch was great as it offered the same selection as the restaurant but without having to get completely dry and dressed from being in the pool and sitting on the balcony watching the people on the beach was a wondeful way to spend lunch time. The staff in the restaurant were so lovely as were the bar staff. The bar was fantastic and they were more than happy to make any drink you asked for even if it wasn't on the menu. Everyone was just so kind and friendly.
The final and most important thing that I must mention is the animation team... Vladi, Elvin, Emil and Radi were absolutely incredible! Every morning (except Sunday their day off) first thing in the morning was aqua gym in the pool which we loved, then throughout the day they all ran entertainment games such as darts, 'fanta, cola, sprite', shuffle board, waterpolo (I have never played so much waterpolo at a hotel; it was always kept calm but still fun!) and more as well as running a kids club with different activities indoors such as painting t-shirts, pirate day, games and more. In the evening they then ran incredible entertainment. Every night for the two weeks that we were there was different. When I booked the holiday I was apprehensive about the entertainment being indoors but that made it better - the bar right there, plenty of tables and chairs and air-con to keep you cool - there was no need for me to worry. Vladi, Elvin, Emil and Radi put on brilliant and hilarious performances of their own in crazy shows, as well as talented bollywood dancing. They hosted two parties around the pool whilst we were there (the only entertainment outside but it worked so well) which included a live band one night and a live singer another night. Other entertainment included dancing, quizzes, a variety show, bingo and karaoke. Every single piece of entertainment run by the animation team throughout the day and night was absolutely perfect and made for an amazing holiday!
I would 110% recommend Alua Sun Helios Beach to any family looking for a fun and relaxed holiday.

Nice hotel with lovely friendly staff. Great pool with plenty of loungers. However, there are no lifts and we were on the 4th floor and the restaurant is on the 1st floor. The snack bar and toilets are also not very close to the pool area.
Restaurant can get quite busy but opening times are long, nice seating area on the terrace too.
Despite all inclusive, you have to pay a daily charge for the room safe. Also, beach loungers are a separate charge and do not belong to the hotel.
All in all, lovely chilled hotel in a quieter area than Sunny Beach.

Definitely deserves a five! Good staff friendly waiters, animators clean pool everyday room cleaning and veeery good prices hotel should have 4 stars formally

For a 3-4 days off-season is an excellent place to visit.
So be aware that my rating is for such a trip. I have no idea how well they can manage huge amount of visitors especially if those come by car....

A real gem in the heart of Obzor. Stayed here for one week's holiday, and I was really impressed. The staff are all really friendly and attentive and always had a smile even after a long summer season. The rooms were very comfortable and had everything you needed. You MUST get a sea view as it's so close and great to sit and enjoy the view. The pool area is great as well lots of sunbeds with the pool bar open from 10-6 when we went, the bar staff were really great here. The food was fresh and there was plenty of choice, some of the best food we have had abroad. I would 100% come back here again as I was so impressed.

Stayed here for a week in September through Jet2 & had a fantastic stay. Excellent modern rooms which were cleaned daily. Book a sea view if you can. Plenty of available sunbeds beside the pool but you have to pay for the sunbeds on the beach which is right in front of the hotel. Food was varied and great quality. Staff were all lovely and friendly. Treat them with respect & a smile and you will get the same (and more) in return! There is a lovely park right next door & the village square up the hill is really nice too. Just booked again for May 2024. Can't wait!

The hotel is a great value for money, the food is good, you have enough options, fizzy drinks are good, also the wine and beer, "natural juices" were not good. Is very, very close to the beach, but for the chair and umbrella, you have to pay 25 leva per day for 2 persons. There is also a free zone on the beach. The pool has a bar and is very close to the beach. What I didn't like was the smell from the bathroom ( we had the room on the ground floor).