AluaSun Helios Beach - All Inclusive Hotel

Surrounded by beach, sea and Sun. Sea views while breakfast lunch or dining.

A few steps from the hotel looks into a lovely sea view. Suitable for sunbathing, swimming and lifeguards on duty. Children making sandcastles and friends playing in the waves.

Swimming Pool with loungers and a pool bar.

Room provided all I needed and cleaned regularly. Bathrooms may need a bit updating with hardware and fixtures.

Room twin beds very large room, plenty of storage and a large balcony with table and chairs.

I had a really good relaxing mud and foam full body massage at the hotel close by booked by Reception.

A traveller on my own, all staff have been friendly and helpful and checked on me when I needed a little help with something.

All in all a good experience and feel I chose well for the inclusive price.

Lovely late summer break we knew it would be end of season and things would be closing but weather was great. Obzor is quite a small town and not a lot to do but the hotel was nice everything you need room B206 was perfectly located with a fantastic sea view well appointed and very clean. All inclusive was great excellent food and drink all staff were brilliant. Only faults were no comfortable seating in entertainment room sunbeds were quite uncomfortable and too low for us oldies but plenty of them. Overall a nice hotel and we will be returning ☺️

I liked everything about the hotel, facilities, food and the fact that the hotel and its terraces are basically on the beach. The pool, bar, entertainment, and the very well organized schedule make a great vacation for families (especially with kids). The town is clean and a very nice place to take a walk or why not the horse carriage (Prince Harry is charming). Great value for the money spent.

A lovely friendly staffed hotel.
Snack bar is great for the kids.
The food is full of variety every night.
Everything is extremely clean.
The hotel never sleeps but we slept so well in the beds and it was so quiet.
The entertainment staff are incredibly kind and fun. Ruby our daughter enjoyed kids club.
My son Toby loved water polo.
Entertainment of an evening was very professional
When the water ran cold in the shower one night we received champagne for compliments from the manager.
The room is spacious with a great location. .

I had a great stay at this hotel! The beach is absolutely beautiful and just a few steps away from the pool, which is very convenient. The food was delicious and varied — there was always something new to try, and everything was fresh and well-prepared. The rooms were clean and well-maintained, and the staff was friendly and helpful throughout our stay. The drinks at the bar were also very good.

The hotel is located in a quiet and peaceful area, making it perfect for families with children or older guests looking to relax.

As for the downsides, the entertainment was quite poor — in fact, there was hardly any animation at all. Also, the bus connection to larger cities wasn't great, so getting around without a car can be a bit tricky.

Overall, though, it’s a lovely place to unwind and enjoy the sun and sea.

After going to bulgaria 5 times before for a holiday we fancied a different location .
The hotel is great with the location directly opposite the beach you can get Wi-Fi on the beach from the hotel as long as you are nearer to the hotel .On the last day before we left free beach Wi-Fi became available which was provided by the outdoor media grroup.
Back to the hotel we where on the 2nd floor with a sea view 3 of us where sharing the room ,which was very spacious & the sofa bed had a mattress topper which made it more comfortable .
Three wardrobe spaces with plenty of room for our clothes the room was cleaned regularly & the sheets where changed regularly or upon request .We had issues with our wi-fi which the hotel where activley working with engineers to resolve the problem ,they ended up putting new cabling in .The hotel offered to move us to a few different rooms but we where happy to stay in the room as we liked the view and the location .
The staff where very welocming & engaging & looked like they where enjoying themselves at there work which made is feel wanted & liked by the staff .
The hotel manager was great with our few issues that we had and was very engaging with us and listened attentevley to our problems .
The food was good the main restaraunt is on the first floor good selection of food on all sittings there is a Bulgarian themed restaraunt in block c which can be booked twice a week we went 3 times over our 2 week holiday the food was very nice and made a change .The snack bar on the ground floor was also good the Pizzas at both locations where great .
There are activities prvided by the hotel with the entertainment team during the day & there is a children show nightly then an adult show after the childrens theme event finishes thereare no activites on a Snday they get the day off .
Overall great hotel & would definatley stay there again

The rooms were spacious and cleaned regularly.The location was great right next to the beach.The hotel staff were friendly but the English of some staff was exceptionally poor. Be carefull if you are diabetic as I was given full coke instead of diet coke due to thevlangauge barrier.We had issues with no water one night at all which was dire and no internet in the room for a week.Both issues were rectified.The food could have been a little less repetitive It was a weekly rolling menu so you had the same food the following week.There was a Bulgarian food in a different restaurant which was nice.We went twice to that but the food was virtually the same both times,However we enjoyed the food.I would go back again.The beach was fabulous

Great view, clean hotel, but evenings lacked atmosphere
We booked a superior sea view room, and it was exactly as described—beautiful view and very comfortable. The hotel is spotless, and the food and drinks were good for an all-inclusive stay.

Staff were friendly, though not always helpful. Finding our room was confusing, and we had to rely on a kind cleaning lady to show us the way. Also, we tried to play billiards, but the table only takes 3 lev in coins. Reception couldn’t help and directed us to a nearby store, which refused to give change unless we made a purchase. A small issue, but frustrating nonetheless.

In terms of entertainment, there’s a lot for children, but very little for adults. One evening there was a singer for about an hour, which was pleasant—but that was it. I really missed having some live music or atmosphere in the evenings.

What really bothered me was how they turn on all the bright lights immediately after the kids’ entertainment. It completely ruins the cozy vibe—what was a relaxing bar area suddenly feels like a brightly lit factory hall, even though the bar remains open.

As for Obzor itself, we visited in June and found the town pretty quiet. Many places were still closed or just getting ready for the season.

The hotel is in a great location, adjacent parks in the surroundings, the sea is gently shelving and not deep, very clean, ideal for a visit with children. Hotel staff very nice, friendly, proactive, a great asset of the hotel. Animation team, great, , did a lot of work, only the hotel should give better info about it. ( kuds disco)On arrival we got little gifts for the kids, which was a nice surprise. Food for a 3* hotel good, everyone can choose, I was pleasantly surprised. (We had 9 days allinclusive) What they would like to improve are the mattresses and pillows, they are not bad, but after a few days my back started to hurt. I would also change the procedure for paying for drinks( you can't pay by card, you have to sign a paper and then pay at the reception. Card payment would make everything easier and save a lot of paperwork)it would also be nice to pay with euros, or have a coin changer( for children's games). I would love to come back here again

Lovely hotel with very friendly staff. Wee warning, wet floor in some rooms can be slippy, be careful 🧐. Enjoyed our stay and would return. Food nice always something to enjoy 😉. Thanks for a lovely holiday x