Sunny Hills Ski&Wellness

The breakfast is very good. Rooms are OK. But - expensive meals, for nothing special. Half of the menu is gone in the early evening hours on Saturday. When you open the room windows, instead of the clean mountain air, you get leftover smell from the kitchen.

The rooms were nice, and the breakfast was good.

However, we encountered several issues during our stay. The TV channels frequently froze, which was frustrating.

Additionally, we couldn't open our window during the day due to the unpleasant smell coming from the restaurant's kitchen.

The restaurant itself was a disappointment. The prices didn't match the quality of the food offered. The menu was limited, with most dishes being grilled meats like kufte, kebapche, and sausage, all served with the same sides—French fries and lutenitsa. On top of that, many items, both food and drinks, were often unavailable when ordered.The view from the otside of the restaurant was also disappointing, as it overlooked an abandoned construction site.

Keep in mind, there were no places nearby for walking or hiking within a reasonable walking distance, which limited our options for outdoor activities.

The Hotel was average. The rooms were clean, and mostly maintained. There were some holes from some cables above the door, but I've seen worse... The apartment seems to have been designed with a kitchen in mind, but later removed and replaced with a smallish bed instead. They are pet friendly for an extra fee, and had no issue with our pup being there. The included breakfast was pretty great. Variety of products and well prepared.

What is the reason I would never repeat? Location! The hotel is surrounded by other hotels. Right in front of it is the rotting frame of a long abandoned hotel construction. On all other sides are different hotels, with one of them abandoned and overgrown by foliage. We went there with our dog, but had a hard time finding a place where it can do its deeds... There are no walking paths in proximity, it's either wild growing grass, tall unkept bushes, or concrete. You have to drive somewhere in order to find any hiking routes or even a place to enter the forest. Walking over the road is pretty dangerous, and would not recommend it to anyone.

Pamporovo as a place is but a shell of what once was, many years ago. Filled with abandoned hotels, unfinished constructions, absolutely terrible infrastructure for anything other than a car, I was shocked how difficult it is to find nature while actually being in the mountains...

The cherry on top were prices. Comparable to places like Italy or Germany, but at half the quality of food/service, and none of the effort put in maintenance. Hotel windows and were dirty, even for those that worked. Basically no sidewalks, bike paths or even when such existed were crumbling. There are so many massive, tall hotels and while most were empty now, the streets were packed with cars. I can only imagine how bad it would get in season...

TLDR - Hotel is fine for Bulgaria and room price, everything else is pretty terrible.

The hotel is cozy and wonderful for a family vacation! The food is delicious, the wellness zone is not really big - sauna, salt room and jacuzzi, but it is not overcrowded. Also delicious food 🥘🥗

Good atmosphere, but information that children indoor playrooms are available is incorrect and misleading. These playrooms are unavailble and you should not expect your children being able playing indoors.