8.6
Excellent
152 $
Book now

BEST WESTERN PLUS Carlton Plaza Hotel

🌍
Canada, Victoria, 642 Johnson Street
● Center: 650 m
🧭 Coordinates
207 CAD
BEST WESTERN PLUS Carlton Plaza
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard room
Standard room
Kitchen and private bathroom
Beds:
Kitchen in the room
152 $
Standard Double room
Standard Double room
Private bathroom
Beds:
167 $
Deluxe Suite
Deluxe Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
181 $
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
232 $
Double Suite
Double Suite
Kitchen and private bathroom
Beds:
Kitchen in the room
433 $
Suite
Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
456 $
Other
Other
Private bathroom
Bed in Dorm
Bed in Dorm
Shared bathroom
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room with city view
Standard room with city view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Family room
Standard Family room
Family room with bathroom
Beds:
Standard Family room with city view
Standard Family room with city view
Family room with bathroom
Beds:
Standard Double Family room with city view
Standard Double Family room with city view
Family room with bathroom
Beds:
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Air conditioning, shower and bath
Beds:
Standard Quadruple room with city view
4 x
Standard Quadruple room with city view
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Superior Double room
Superior Double room
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Beds:
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
Beds:
Classic room
Classic room
Private bathroom
Beds:
Classic Double room
Classic Double room
Private bathroom
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Double room
Grand Double room
Private bathroom
Beds:
Junior Suite
Junior Suite
Private bathroom
Beds:
Quadruple Junior Suite
4 x
Quadruple Junior Suite
Private bathroom
Beds:
Deluxe Junior Suite
Deluxe Junior Suite
Kitchen, wireless internet and private bathroom
Beds:
Kitchen in the room
Deluxe Quadruple Junior Suite
4 x
Deluxe Quadruple Junior Suite
Kitchen, wireless internet and private bathroom
Beds:
Kitchen in the room
Deluxe Double Junior Suite
Deluxe Double Junior Suite
Kitchen, wireless internet and private bathroom
Beds:
Kitchen in the room
Luxury Junior Suite
Luxury Junior Suite
Private bathroom
Beds:
Suite with city view
Suite with city view
Private bathroom
Beds:
1 Bedroom Suite
1 Bedroom Suite
Private bathroom
Beds:
Single Suite
Single Suite
Kitchen and private bathroom
Beds:
Kitchen in the room
Double Suite with city view
Double Suite with city view
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Kitchen and private bathroom
Beds:
Kitchen in the room
Family Suite
Family Suite
Family room with bathroom
Beds:
Double Family Suite
Double Family Suite
Family room with bathroom
Beds:
Quadruple Family Suite
4 x
Quadruple Family Suite
Family room with bathroom
Beds:
Double Suite with view
Double Suite with view
Kitchen, air conditioning and shower
Beds:
Kitchen in the room
Quadruple Suite with city view
4 x
Quadruple Suite with city view
Private bathroom
Beds:
Economy Suite
Economy Suite
Private bathroom
Standard Suite
Standard Suite
Private bathroom
Beds:
Standard Double Suite
Standard Double Suite
Private bathroom
Beds:
Standard Quadruple Suite
4 x
Standard Quadruple Suite
Private bathroom
Beds:
Superior Suite
Superior Suite
Private bathroom
Beds:
Superior Double Suite
Superior Double Suite
Private bathroom
Beds:
Deluxe Single Suite
Deluxe Single Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
Deluxe Double Suite
Deluxe Double Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
Deluxe Quadruple Suite
4 x
Deluxe Quadruple Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
Grand Suite
Grand Suite
Private bathroom
Beds:
Grand Double Suite
Grand Double Suite
Private bathroom
Beds:
Studio
Studio
Private bathroom
Beds:
Single Studio
Single Studio
Private bathroom
Beds:
Double Studio
Double Studio
Private bathroom
Beds:
Deluxe Studio
Deluxe Studio
Private bathroom
Beds:
Deluxe Quadruple Studio
4 x
Deluxe Quadruple Studio
Private bathroom
Beds:
Cottage
Cottage
Private bathroom
Beds:
Single Cottage
Single Cottage
Private bathroom
Beds:
More rooms

Description

Hotel opened in 1912, renovated in 2005. In this mini-hotel 103 rooms, 1 floor.

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on ZenHotels.com 
Booking hotels at the best prices
official partner of
ZenHotels.com

Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Dryer
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Coffee/tea for guests
  • Breakfast
  • Cafe
  • Restaurant
  • Vending machine
  • Coffeemaker
  • Kettle
Internet
  • Free Wi-Fi
Languages Spoken
  • English
  • Japanese
Tourist services
  • Tour assistance
Parking
  • Parking
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax machine
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Beauty services
  • Sauna
  • First Aid Kit
Kids
  • Family/Kid Friendly
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: Best Western Plus Carlton Plaza Hotel Victoria British Columbia

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
25.08.2023
Despite a rough start, we ended up enjoying our stay at this hotel.

We arrived on the late ferry. So, we got to the hotel around 11pm. They had our room. But, it was on the western side of the hotel, above a nightclub. The noise was so load when we walked into the room that we went back downstairs to get a new room. After 30 minutes of haggling, hey did accommodate us and moved us to a larger room on the eastern end.

We offered to move the next day and they put us in a smaller, but still upgraded room on the quieter side.

What we loved was the cleanliness and location. It is close to everything in central Victoria.

We used the valet car parking (30 Canadian dollars) as the other option is street parking. The valet was worth every penny. Parked safely, in and out privilege, prompt service.

The room was very clean and comfortable. The only complaint is that the towels were very thin and scratchy.

All in all, we would definitely return to this Best Western.
16.08.2023
The location is perfect. 1 block from the government street. 1 block from Chinatown. The staff often texted us checking in on us to see if everything is alright. The room was great. However, the floors (not carpeted) were super dirty. I do not believe they have ever mopped it. They should have provided slippers. We ended up wearing our shoes the entire time in the room. Other than that everything else was great. As well you need to pay for parking. No onsite parking
14.08.2023
Horrible experience. Hotel smelled. Run down and looked unkept and very loud. My parents were greeted with unruly drunk guests that were swearing at them. (not the hotels fault). Checked into their room to find that the a/c was broken. Asked to be given a different room. When they got the new room they walked in to find it already occupied. They were mortified. Hotel was disorganized. At that point they had had enough. Went back to front desk and said they would not be staying. It was their 50th anniversary. Based on what they had already observed it was not going to be enjoyable. They called the next day and were told that the room mix up was a one off and has never happened before. Not true a previous review mentions the same thing. At $400/night they expected a better experience. The only good thing was that they didn't charge them and offered to comp one night to make it up to them. They will not take them up on that offer.
29.05.2023
We stayed here knowing we'd be doing some walking so the location wasn't a huge deal to us. If you're not super mobile, I'd suggest a hotel closer to the wharf. It's really just a 10 min. walk to the waterfront if you're going straight there. Ruby's next door is a great place for breakfast and prices are reasonable. The rooms are on the smaller side (NYC size) but they are well appointed and freshly updated. I'd easily stay here again. Even better, the service can't be beat! Everyone was just so nice!
18.05.2023
A gem of a hotel if you can manage a little bit of noise. My husband was working out of town in Victoria so my son and I decided to tag along and get a vacation out of it at the same time. The hotel location is amazing. It is walking distance to basically everything. It is located on a busier street so you can hear the road noise in your room. The hotel is aware of this and kindly provides earplugs for those this may affect. My son is 7 months old and the noise did not disrupt his sleep or routine. I personally did not find the noise too bad.
The staff at this hotel was incredible. They were all beyond kind. The parking arrangement is valet only and they always had my husbands truck ready to go for him every morning. Super quick and efficient if we hadn’t previously scheduled it…however with everything in walking distance we didn’t find we used it in the evening.
The room was clean and had everything provided. House cleaning is based on request instead of everyday…which worked well for our situation.
19.04.2023
We checked in on Friday early evening, staff at the front desk were superb, Steven and Brandon texted me to see how things were going, I appreciated that. On Saturday we requested to change rooms because our room 526 was on top of the night club and we had a crappy night due to noise and luckily they moved us to 501! Thank you!!!! To the staff working Saturday morning!!! Hotel staff is super welcoming and friendly!
19.04.2023
A fine historic hotel in downtown Victoria with a long and interesting history - opened as the St James Hotel, more can be read here: https://www.flickr.com/photos/westcoasthistory/5979426422/
19.04.2023
The room was impeccable. My spouse and I were very happy to have chosen this hotel for our stay in Victoria. It was right at the heart of downtown and everything was within walking distance. Valet parking was available and we opted for it as we really like the convenience and not worry about parking.
Brandon was very friendly and gave us a warm welcome. Check-in was fast and smooth. He later sent a text message letting us know that if we needed anything, it’s as easy as sending a text.
Lucia was equally friendly when checking us out and was all smiles and happy.
Later on, I called and spoke to Jessica and had some questions, she was great in responding to my inquiries and really knew what she was talking about. Really great staff and service!
We loved our stay and would definitely stay here again. Highly recommended!
04.01.2023
Smack in downtown, which is great! Room that was given to us was clean and neat (King + Sofa). Noise insulation from street was also decent. Restrooms were clean and furnished with the basic amenities. The staff was polite and quick. Also thing to note is that parking is Valet and could take 15 minutes or so for them to get your car out. Price paid for the room was slightly higher than expected, but would stay again based on cleanliness and the location.
30.11.2022
Hotel looks outdated on the outside but is new inside. Rooms are clean and staff are friendly and my vehicle was always ready for me when I needed it. They are in a great location and within walking distance of everything you need downtown. If they had comfortable beds they would have 5 stars from me!
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about BEST WESTERN PLUS Carlton Plaza Hotel

How much does it cost to stay at BEST WESTERN PLUS Carlton Plaza Hotel?

The cost of living in BEST WESTERN PLUS Carlton Plaza Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the BEST WESTERN PLUS Carlton Plaza Hotel?

You can book Other, Bed in Dorm, Economy room, Economy Single room, Economy Double room, Standard room, Standard room with city view, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Family room with city view, Standard Double Family room, Standard Double Family room with city view, Standard Quadruple Family room, Standard Double room with city view, Standard Double room with view, Standard Quadruple room with city view, Superior room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Double room, Deluxe Quadruple room, Classic room, Classic Double room, Grand room, Grand Double room, Junior Suite, Quadruple Junior Suite, Deluxe Junior Suite, Deluxe Quadruple Junior Suite, Deluxe Double Junior Suite, Luxury Junior Suite, Suite, Suite with city view, 1 Bedroom Suite, Single Suite, Double Suite, Double Suite with city view, Triple Suite, Quadruple Suite, Family Suite, Double Family Suite, Quadruple Family Suite, Double Suite with view, Quadruple Suite with city view, Economy Suite, Standard Suite, Standard Double Suite, Standard Quadruple Suite, Superior Suite, Superior Double Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Double Suite, Deluxe Quadruple Suite, Grand Suite, Grand Double Suite, Studio, Single Studio, Double Studio, Deluxe Studio, Deluxe Quadruple Studio, Cottage, Single Cottage in the hotel. Please check room availability by choosing your dates

Wrong hotel description? Tell us.
X