GrandResort

Service is horrible. I ask for something and never get it from the reception and the lobby bar. I had to ask housekeeping to clean my room five times over four hours for my room to be made up and it still wasn’t done until around five hours after. Even still, the resetting was sub par. The weather is unbearable, i didn’t even want to go outside for the beach. The hotel is filled with rude and boisterous people as well and the staff never controls their disturbance. The food services also are poor, they never ask you if you want anything if you’re sitting at the cafe and even when i went up to the bar i was met with a rude attitude and no service once again. when you call the reception for something the lady on the other end barely speaks english i doubt she even understood what i was saying but would still say “okay” then whatever i asked for would never come.
I will never return. I’m even skeptical if it’s actually officially rated five stars or if they just lied. It may look nice, but that’s pretty much where it ends. even the bathroom products seem fancy until you use them and they ruin your hair.

such a waste of money for fake luxury. don’t bother — you’re better off staying literally anywhere else.