Pandream Hotel Apartments in Paphos

We stayed at Pandream hotel apartments for 7 nights - we had 2 apartments and we stayed in the “deluxe” apartments. A short 20 minute drive from Pafos airport. We have our own hire car and were able to use the car park for the duration. Open kitchen / living room, with a balcony. TV, WiFi, kitchen had a cooker, fridge with small freezer compartment, toaster, and your basic amenities to cook with. Also aircon worked well in this area. Bedroom again very spacious, bed was comfy, however the pillows were lumpy and clearly very old. Aircon worked well in the bedroom. Very little wardrobe space, only one small section, which also contained the free safe to be used. No other real storage space I.e drawers to put your stuff away ( not a massive issue as I don’t tend to unpack everything. This room also had another balcony to go out onto. No full length mirror throughout the room though. Bathroom - smallest of the areas, shower was clean, good power to the water pressure. Our sink had a sulphur smell from the drain but I just bought some drain cleaning stuff from the shop which worked a treat. It had shaver / toothbrush plugs and also a good hair dryer. Came with shampoo and shower gel which smelt loverly, I never use the provided toiletries so couldn’t say if they were nice to use. As this was the “deluxe” room it also came with bathrobes and slippers to use. The room had a free bottle of cava as a welcome gift, and we were given “welcome drink” vouchers which you could have a beer / wine or soft drink with. The bar had very strange opening time of 1030hrs - 1830hrs - with food being served will 1500hrs. Large selection of alcohol although it states Smirnoff vodka etc being poured when it was actually Glens. Same with other spirits too. You can get towels from the bar to put on your sun lounger but they are fairly small. The loungers were in high demand and the majority of days they did run out of the loungers. The pool was clean, decent size, everyone appears to have left there inflatables which everyone was using. Location was good, lots of shops to grab food / drinks etc - lots of restaurants to choose from. About a 30/40 minute walk down to the harbour. Downside - we asked for a late check out on our final day ( our flights were not until 2305hrs) as you have to be out for 1100hrs - to be told they have no spare rooms or the ability for a late check out ( this appears to be as they don’t have any room Cleaners on site after around 1500hrs). A very rude staff member told me after I explained the situation and I was hoping to keep my elderly father his room at least “ I suggest you find another hotel to book a room there”. We spoke with another 5 different guests who were all in the same situation and had been told no late check out available. If I had of known this from the start I would have just booked the extra day to allow us to have a room. We used the “shower” room which is down stairs, and felt worse after using it, the

We stayed at Panadream Hotel Holiday Apartments and had a fairly mixed experience. Within the first 10 minutes of arriving—after a long flight—we discovered that one of the cupboard doors was hanging off its hinges. We had to physically hold it up to stop it from falling. When we informed the male receptionist, his response was simply: “I don’t know what you want me to do about this.” No apology, no offer to help—just completely dismissive, which was disappointing and frustrating. To make matters worse, we also encountered a rude cleaner during our stay, which added to the feeling of being unwelcome. Basic courtesy seemed to be lacking from some of the staff. On the positive side, the pool area was lovely—clean and quiet—with plenty of free sun loungers available. The bed was comfortable, and the overall resort was peaceful, which made it easier to relax. There are a few corner shops and mini markets nearby, which were convenient for picking up supplies. However, if you have food allergies or dietary restrictions, be aware that dining out could be difficult. There aren’t many nearby options that cater to special dietary needs. In summary, while the location and pool were nice, the poor customer service and staff attitude—including from the receptionist and cleaner—let the place down. A bit more hospitality and attention to maintenance would go a long way