8.5
Excellent
203 $
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Alpenhotel Weiherbach

🌍
Germany, Berchtesgaden, Weiherbachweg 8
● Center: 730 m
🧭 Coordinates
174 EUR
AlpenWeiherbach
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Other
Other
Standard room
Standard room
Private bathroom
Standard room with balcony
Standard room with balcony
Private bathroom
2 Bedrooms Standard room with balcony
2 Bedrooms Standard room with balcony
Private bathroom
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Quadruple room with balcony
4 x
Standard Quadruple room with balcony
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
Comfort room
Comfort room
Private bathroom
Beds:
2 Bedrooms Comfort room
2 Bedrooms Comfort room
Private bathroom
Beds:
Comfort Double room
Comfort Double room
Private bathroom
Beds:
Comfort Double room with balcony
Comfort Double room with balcony
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
1 Bedroom Apartment with balcony
1 Bedroom Apartment with balcony
Private bathroom
Beds:
1 Bedroom Apartment with balcony and with mountain view
1 Bedroom Apartment with balcony and with mountain view
Private bathroom
Beds:
2 Bedrooms Apartment with balcony
2 Bedrooms Apartment with balcony
Private bathroom
Beds:
Standard Apartment
Standard Apartment
Private bathroom
Beds:
Premium Apartment
Premium Apartment
Private bathroom
Beds:
1 Bedroom Premium Apartment
1 Bedroom Premium Apartment
Private bathroom
Beds:
More rooms

Description

At Alpenhotel Weiherbach, exceptional service and top-notch amenities create a memorable experience for guests.Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. Each morning at Alpenhotel Weiherbach, a scrumptious, homemade breakfast kick-starts the day.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit.Enhance your winter enjoyment by visiting the snowy white hills every day with ski slopes and ski lessons for exhilarating activities.Treat and spoil yourself by stopping at hot tub, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, Visa
  • Check in time: 14:00. Check out time: 10:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Smoke-free property
  • Heating
  • Express check-in/check-out
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Family room
Services and amenities
  • Safe-deposit box
Meals
  • Vending machine
Languages Spoken
  • German
  • English
Recreation
  • Hiking
  • Sun Deck
  • Ping-Pong
Parking
  • Free parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Beach facilities
  • Beach/pool towels
  • Heated swimming pool
Beauty and wellness
  • Steam room
  • Sauna
Kids
  • Family/Kid Friendly
Winter sports
  • Ski storage
  • Ski shuttle
  • Skiing Off-site
Pets
  • Pets Not Allowed

Street view

Video: Alpenhotel Weiherbach, Berchtesgaden, Germany, HD revisión

Map

Reviews

Cleanliness
Amenities
Location
Service
08.11.2024
Families beware!

I cannot stress enough how dissatisfied I was with the customer service from this hotel, as well as the overall booking process (we booked through Booking.com - never again!!) Bottom line: if you’re a family with children, either book them all as adults or be prepared for hidden fees that borders closely on fraud, but regardless, don’t expect anything other than sub-human customer service.

The root issue is this hotel has the ridiculous policy of charging all occupants, regardless of age, as adult guests. So, if booked through Booking.com, you may very well search for and reserve a room at this hotel for 2 adults and 2 children, but the reservation will only capture 2 adults since the hotel doesn’t accept child reservations. To add the children will run you several hundred extra dollars.

In our case, we booked a room for 2 adults and 2 children, one of our kids is 2 years old and the other was 2 weeks old. The price stated for this reservation, even on the confirmation page, was 600 euro. However, once we confirmed the reservation it only showed 2 adults. We messaged the hotel and politely explained the situation, that there was an error somewhere between them and Booking.com and that our kids were somehow dropped from the reservation (we didn’t understand their absurd policy yet). They messaged back that it would cost an additional 400 euro for us to bring our kids, and to make matters worse, since it was booked through Booking.com it was non-refundable. Ultimately they gave us three choices: we could either pay 1000 euro (for the room that was advertised as 600 euro) and bring our kids, we could abandon our kids somewhere and just go as two adults, or we could cancel the reservation and still be charged 600 euro. What a complete scam!

To make matters worse, the customer service with the hotel was completely unacceptable and awful. Their replies to my wife’s very professional and courteous inquiries were abrasive and rude, at one point sending her a message that said “What is wrong with you”! I figured there must be a miscommunication or something wasn’t translating well between our English and theirs, so I decided to call instead. Boy was that a mistake. The man that I talked to was so outright combative that I couldn’t believe it. Every time I tried explaining what was wrong or asking how we could move forward he would interrupt me, yelling at me, saying various versions of “THIS ISN’T THE HOTELS FAULT THIS IS YOUR FAUL OR BOOKING’s FAULT. NOT THE HOTEL!! THERE IS NOTHING I CAN DO” and ultimately, after a short call, he hung up on me mid-sentence. I called back, but he blocked my phone number!!!

So we started working with Booking.com and EVENTUALLY, after over 3 hours on the phone with them across two days and multiple calls, they agreed to pay the difference in price between what we booked and what we were charged, so long as we actually went to the hotel and continued with the stay. We mentioned that we didn’t really feel safe going there with how combative the customer service experience was, but Booking.com told us that didn’t matter. So we went. To be fair, the room was actually decent and the location was great.

When we checked out, they said they’d email us the invoice. We never got an email. We sent them two emails, one a message through Booking.com and the other a normal email. No response. So now we’re working with Booking.com again to have them uphold their end of the deal but they won’t refund us the extra, as promised without an invoice. And the hotel won’t answer our emails, or our phone calls. Get this - my phone number is still blocked from that one short conversation I had a couple weeks ago!! When I call it doesn’t even ring, it just says that the customer wishes not to receive calls from this number 😂 Totally unreal.

In conclusion, this hotel has decent accommodations but their customer service and hotel policies are the absolute worst I have ever encountered - and I’ve worked with a ton of god-awful people in my life.
23.07.2024
Very cosy mountain hotel. Perfect for family vacation, relaxing environment, pool and sauna available. Tourist pack invludes public transportation, so that you can enjoy beer oitside. 15 minutes walk to Berchtesgaden over e steep, but picturesque scenery ... We enjoyed tripto Koenig see, Maria Gern, panorama weg ... It's not enough 3 days to capture all the beautiful mountain sites around!
Hope to be back again!
09.06.2024
Stayed here for a few days while holidaying in the area. It's situated in the hills on a short distance out of town. If you are a walker and want to hike that's ok, else you can drive in. If driving to it, you have to come out of the city centre, turn left up a long hill and then very sharp right, although there is a turning on the left for you to use to get the car round, else you will never do it without causing other drivers difficulty. Once up the hill on the right drive round a sharp bend on the left and past the hospital on the right. Entrance is on a sharp left and there is parking both front and right. If you have a large car, please don't use the last parking space before the back entrance else others will struggle to get their cars in and out. When you have your room key, you can use the entrance by the car park to access the building. You cannot book in if you arrive late because staff will not be there. If you are going to be late, please let them know in advance as you will not find anyone there to assist you. The staff are very friendly and the hotel is lovely. Breakfast is excellent and for those interested in hiking the walk into town is beautiful. Rooms are lovely too but if you have difficulty using the stairs take the lift. Very quiet place as it is just out of town, but don't let that stop you from booking. The hotel is really lovely
14.04.2024
The quintessential Bavarian Gasthaus!! Although a bit antiquated the rooms were clean and spacious. We never had a chance to use the pool since we only spent two nights. It had ample parking and fairly easy to drive to. The village of Berchtesgaden is about a 15 minute challenging walk up a very steep hill and down a very steep hill. Overall we were very happy with our stay as the host was super friendly and the breakfast was well above average! We’d definitely stay here again. Beautiful views and easy access to Kehlsteinhaus & Salzburg
31.07.2023
Excellent, just what we needed. Great, chalet type accommodation, really friendly staff and we had a great time. Breakfast was excellent. The onsite pool and facilities are excellent. It is 15 minutes away from Berchtesgaden centre, up and down some very steep hills. We used this as a base to visit, Salzburg, The Eagle’s Nest, Konigsee and others.
In no way any complaints but I had forgotten some things about Germany since I lived there some years ago. Reception opens from 1400 – 1800 hrs to check in. If you arrive after 1800 hrs you are not checking in, simple. There is free Wi-Fi but it didn’t really let us stream TV etc in the evenings. There is no satellite TV and the available terrestrial channels are all in German (obviously). We watched Back to the Future, in German, Die Hard, in German, we tried to watch Tenet but then put Snakes on a Plane on, in German. 😊
For a small deposit you get travel card offering free local public transport. This was great and means you can have a beer when out and about. Please remember the Germans don’t queue for busses though. The weak are pushed out of the way as people stampede onto the transport. We went to Konigsee on a busy Sunday afternoon. The older people who had been waiting half an hour longer than anyone else didn’t make it onto the bus when it arrived. The middle doors were opened by the driver to let a lady with a pram onboard. About 40 people forced themselves on passed her so the driver had no idea how many passengers he had. Survival of the fittest when catching buses.
26.10.2019
Beautiful setting, clean room, lovely breakfast. Less accommodating to families with young children. We booked a room for two people, as we were traveling with our newborn who needed no additional accommodations. We were disappointed that they charged us 30 additional euros for simply having our newborn baby in the room with us. They could not provide a baby bed, he ate no breakfast, and we were there less than 18 hours, so not even water was used to bathe him. Understandably, they claimed they want to avoid families packing many people into a double room. However, most guest houses acknowledge that children under two are free, and one would think a newborn baby would be an obvious exception to this policy.
18.09.2019
Great hotel! Wonderful location too, 15 minute walk into the Bertchesgarten, we walked several beautiful routes on an evening. Rooms comfortable and clean, fridge, hairdryer. We had a balcony with a wonderful view of the rolling hills and mountains. Continental breakfast was fresh and varied. Only one coffee machine so you can when it's busy.
23.05.2018
We were traveling far to get to Berchtesgaden, so when we arrived Alpenhotel Weiherbach was almost 8 pm. We tried to ring the owner, but it wasn't available. BUT we did see the owner ( the old lady) inside the house at that moment, so we knock the window to notify her we were here. Surprisingly she refused to let us check-in, and pull down the window cage immediately...
Sadly we had to take all of our luggage walking on the out of no where foreign country to find a hotel at late night. It was the worst hotel experience i ever had , I had never seen this rude service in my life.
I hope no one will have to suffer this kind of experience as we did.
23.04.2018
Wir haben kurzfristig und zu einem wirklich guten Preis ein verlängertes Wochenende in einer der Ferienwohnungen gebucht. Wir waren mehr als begeistert, die Ferienwohnung bietet genügend Platz für eine kleine Familie (2 Erwachsene und 2-jährige Zwillinge), hat eine gut ausgestattete Küchenzeile, ein schönes Badezimmer mit Dusche. Alles war sauber und in einem guten Zustand. Die Lage ist ideal, man kommt überall ruckzuck hin, wir habe unseren Aufenthalt wirklich mehr als genossen. Die Familie Plenk ist sehr zuvorkommend und herzlich. Wenngleich mit der Buchung einer Ferienwohnung das Frühstücksbuffet nicht inbegriffen ist (kann sich nicht dazu gebucht werden), hat es uns doch an nichts gefehlt, man kann alles in den umliegenden Geschäften kaufen, in der Kühl-Gefrierkombi verstauen und dann gemeinsam im schönen Esszimmer verspeisen. Wir kommen sehr gerne wieder.
03.03.2018
Good
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Frequently asked questions about Alpenhotel Weiherbach

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Other, Standard room, Standard room with balcony, 2 Bedrooms Standard room with balcony, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Quadruple room with balcony, Standard Double room, Standard Double room with balcony, Comfort room, 2 Bedrooms Comfort room, Comfort Double room, Comfort Double room with balcony, Superior room, Superior Double room, Apartment, 1 Bedroom Apartment with balcony, 1 Bedroom Apartment with balcony and with mountain view, 2 Bedrooms Apartment with balcony, Standard Apartment, Premium Apartment, 1 Bedroom Premium Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 10:00.

Does Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna have a swimming pool?

Yes, Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna has a pool.

Are pets allowed at Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna?

No, pets are not allowed at Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna.

How to get from the closest airport to Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna?

The closest airport is Salzburg Airport, and it is about 29 mins from hotel by car (25.3 km).

What is the cancellation policy for Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna?

The cancellation policy for Alpenhotel Weiherbach Berchtesgaden Hallenbad Und Sauna varies depending on the type of room and booking conditions.

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