Hotel Nuhnetal

Cute rooms, absolutely great atmosphere inside, and lovely staff. Unfortunately, they didn't tell us until the morning we left that we had to pay for the parking spot on their own territory.
What a way to treat guests in a small village with plenty of free parking available. Had we known, we wouldn't have parked there, but that we had to pay (and the price) wasn't mentioned to us before check-out. About 10€ per night.

I'd have loved to come back there... but no. I never had to pay for parking in the hotel's own spots before in such a small village setting and I'm aghast they didn't tell us beforehand. Unfortunately, my 5 stars turned into 1 due to this deceit.

The apartment is fine in the center of Winterberg. We had a problem where the fuse box was almost on fire, it was very old and dangerous. The electrician acknowledged this but the owner made no apologies and waved it off. The service and customer friendliness is bad, the owner is unfriendly and gives you the feeling that you are not welcome. I have never been greeted so rudely at breakfast in a hotel before. We had already registered in advance. After waiting for some time there was no one to show us to a table, we already walked towards a table. This is quite normal and in other hotels the staff comes to write down the roomnumber, but the owner found it necessary to snap at me that I should have waited, no good morning or welcome, very unfriendly. I stood there with my son and my appetite was gone.

DO NOT GO HERE!!

I have been to many hotels and apartments in my life but have never experienced this.
this is the worst hotel i have ever experienced. the owner/ manager was mean and very rude. You are being scammed in front of you. we arrived and then they had given the apartment I paid extra for to other guests and we had to go through this in a smaller room. they did not want to give appropriate compensation for this after we had driven out 4 and wanted to stay in the apartment we had paid for. after we indicated that we did not like this situation, the owner became very mean and almost sent us into the street without any place to sleep in the evening. we didn't feel nice anymore in the hotel, the room was incredibly dirty and the owner was so mean! the experience is the worst experience I ever had. we finally chose to leave after 1 night because it was so bad and we couldn't enjoy our holiday because of the dirty room and mean owner. we tried to get the money back for the 2 nights we didn't sleep there but the owner refused she has no heart!
finally we got a beautiful room at the hotel across the street HOTEL LIEBESGLÜCK here they were very sweet and saved our holiday a bit after the terrible experience at hotel Nuhnetal