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Sercotel Ayala
🌍 Spain, Bilbao, Canciller Ayala, 3
● Center: 1.2 km
🧭 Coordinates 107 EUR
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Rooms and prices
2 guests
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Basic Single room
Wireless internet, air conditioning and minibar
Beds:
125 $
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Agoda
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
146 $
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Agoda
Superior Double room
Air conditioning, minibar and private bathroom
Beds:
156 $
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Agoda
Double Junior Suite
Private bathroom
Beds:
211 $
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Agoda
Superior room
Wireless internet, air conditioning and minibar
Beds:
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Agoda
3 x
Superior Triple room
Wireless internet, air conditioning and minibar
Beds:
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Booking
Agoda
Description
With a stay at Sercotel Ayala Bilbao, you'll be centrally located in Bilbao, a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium. This hotel is 12.3 mi (19.8 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ensanche.
In this hotel 61 room.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:30-11:00 Open - Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €20.00 (approx. US$23.24) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, MasterCard, Visa
- Check in time: 16:00-23:30. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- Elevator/lift
- Smoke-free property
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Reception desk
Rooms
- Smoke Detector
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
Meals
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Microwave oven
Internet
- Free Wi-Fi
Languages Spoken
- Spanish
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Library
Parking
- Parking nearby
Business
- Conference Hall
Beauty and wellness
- Doctor
- First Aid Kit
Pets
- Pets allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Sercotel Ayala Hotel - Full Review | Voyage Spain
Map
Reviews
07.10.2025
Great hotel in a very good location. If you’re there by car or have a rental car, you can park in a very close garage called “Instituto”. 22.50€ per day, but you get a daily 10% discount from the hotel.
Breakfast could’ve been a bit more selection, but all in all it was good. Also a notification: For breakfast you have to choose one of four slots, beginning with 7:00 a.m. and last one possible is 9:15 a.m. - very good system because the breakfast room is not that big.
Personal is very kind and helpful.
We can recommend the hotel and if we come back to Bilbao, we’ll definitely choose Sercotel Ayala again. 😊
Breakfast could’ve been a bit more selection, but all in all it was good. Also a notification: For breakfast you have to choose one of four slots, beginning with 7:00 a.m. and last one possible is 9:15 a.m. - very good system because the breakfast room is not that big.
Personal is very kind and helpful.
We can recommend the hotel and if we come back to Bilbao, we’ll definitely choose Sercotel Ayala again. 😊
08.09.2025
Happy with our stay here. Good location, easy walk to the old town and about 15 minutes to the Guggenheim Museum. Our Superior Room was clean and tidy. Front desk staff friendly and helpful.
15.08.2025
Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
11.08.2025
Very nice hotel with friendly service
07.08.2025
When I arrived I had an incident with the room that was assigned to me and there was no other room that could be allocated to me or in the conditions. The treatment from the staff when I found out about this was excellent, it was a very friendly and attentive attitude. Really a 10 for all the people who handled the business. I would definitely recommend it, on par with everything else excellent, rooms, food, location etc.
07.08.2025
Ideal location, just behind English Court and close to everything. Small but modern hotel, breakfast with everything you need and free tea/coffee machine between meals which is appreciated. Very friendly staff.
07.08.2025
The hotel was perfectly located in the heart of Bilbao. The staff were very welcoming, especially Cristina. She is perfect for her position at the front desk. Very helpful and attentive. A real gem! The room was clean and well appointed with everything you need. Despite being in the heart of the city, the hotel was very quiet and the beds were very comfortable. We appreciated being able to leave our luggage at the hotel after checkout so we had a few more hours to explore Bilbao before heading to the airport. We would definitely recommend this hotel to our friends and family.
16.07.2025
It's a pretty nice city, and you can walk to almost anywhere. There's the British Palace and a shopping street nearby. It's very clean and the rooms are quite spacious.
08.07.2025
One of the best locations - the old city is in the walking distance, the shopping stores are right there, the greatest shopping mall is across the street. The room is spacious and clean and the staff is friendly. The bus stations and metro are nearby and the bus station to the airport is a 10 min walk away. I recommend this hotel.
02.07.2025
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
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Frequently asked questions about Sercotel Ayala
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 90 minutes to reach to the nearest beach.
Which room categories are available in the ?
You can book Basic Single room, Superior room, Superior Triple room, Superior Double room, Classic Double room, Double Junior Suite in the hotel. Please check room availability by choosing your dates
Are pets allowed at Sercotel Ayala?
Yes, pets are welcome at Sercotel Ayala, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Sercotel Ayala from the nearest airport?
The nearest airport is Bilbao Airport, located about 17 mins from hotel by car (13.7 km) away.
What’s the cancellation policy at Sercotel Ayala?
The cancellation policy at Sercotel Ayala depends on your room type and booking terms.
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