Melia Zahara Atlanterra

Sitting at their lunch right now. Food tastes disgusting. Very flavourless very weird. Hope they eat this themselves one time n pay for it. Not worth anything. The cocktails are not what they are called, the martini has nothing to do with the original. Disappointed. Rooms r nice and pool too. The service is also weird as they messed everything up and the coffee was the worst I have tried tastes like burned butt….

The hotel is very poorly managed. Just a few details:
1) The room was not made up even after lunch, despite the request sign from the morning. When I asked, instead of sending someone straight away, I was told that they had the task of redoing the rooms by 5pm, and therefore everything was in order. Never happened in my life!
2) Several things were missing from the room, delivered with at least two reminders and four hours late. Placing blame between various departments.
3) In the hotel entrance hall there is a grand piano left freely available to any child. The sound echoes up to the third floor, making any afternoon rest in the room practically impossible. And I'm talking about exclusive rooms.
4) waiting for everything: reception, food, room requests.

We had a very bad experience in this hotel. First when we came in it turned out that when booking “teo bedrooms” as there were two of us with two small kids we got two seperate rooms. Then we got transfered into “family room” which was very outdated and not clean. Worth to mention that we paid for the weekend €1700 which is pretty high price and you would expect better quality. The food was fine though we were surprised that the full board doesn’t come even with soft drinks for either lunch or dinner. Then since we missed 3 meals as we decided to leave early we asked for some picnic food as we were hoping to get nice basket of fruits and other goods. We got two cans of water, two juices and two sandwiches with toast bread and two bananas. We don’t recommend this hotel to anyone as this is a simple waste of money, unless you don’t care about the quality at all.

This place has seen its better days and needs a real shape up in order to match the image they present of themself...

No service, check in is more than hour, a family with childrens are accommodated on different floors. The extra bed was waiting for 3 hours, brought it when we reminded. The hotel is good but service is zero.

The hotel is in an incredible spot. Unfortunately, the Hotel amazingly celebrate low quality concerts every night from 22h to 00h at an amazingly high volume. If you like these kind of hotels than better go to Mallorca o Costa Brava, cheaper an funnier.