Mercure Bourg En Bresse

Room was small, poor view of pipes on roof top. Shower not very warm. Awful noise of some sort of boiler or heating . pipes. Really nothing like the usual Mercure standard probably been better in the Ibis ,& much cheaper .

Absolutely dreadful. We paid full price for this in-fact we actually paid more than most hotels in the area as we where expecting a Mercury service after a long drive from the UK. We arrived to find the restaurant was closed despite it being listed as open. There where only 2 members of staff in the hotel. One on reception, the other in the bar, occasionally. The only food option was a knocked together bar menu. There where no children’s options, this is a family hotel. Half the food on the 8 meals listed where not available. When we did order a hot meal it turned up in a jar not warm. So we had to send it back. Staff had no warmth, like the food, and looked like would rather be anywhere but in that hotel, and having now been we can sympathise. DO NOT STAY HERE it’s a shambles.