Lyon Marriott Hotel Cite Internationale
Rooms and prices
Description
Hotel opened in 1999, renovated in 2009. In this hotel 204 rooms, 6 floors.
The distance to the nearest airport is 27 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are allowed on request. Charges may be applicable.
- Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Family room
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Arabic
- Bike rental
- Barbecue grill(s)
- Bowling
- Casino
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Golf course
- Fitness facilities
- Gym
- Doctor
- Solarium
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Review: Lyon Marriott Hotel Cité Internationale in France
Map
Reviews
The hotel is old and in need of either a massive upgrade or to be turned into a Delta. It shouldn’t be marketed or sold as a Marriott.
The room was filthy. Deep mold all over the bathroom. From the walls to the nightstands, every surface had some sort of muck on it.
The room smelled of mildew and was so gross to be in.
The bed was rock hard. We both woke up in pain.
We had some really odd things happen at reception - the receptionist wrote down my credit card number and expiry date on a piece of paper (after charging me through the secure machine).
We checked out a day early to go to another hotel, losing hundreds of dollars. Tells you how truly disgusting and uncomfortable it was.
The reception team was lovely, especially Jeremie!
The hotel needs an update. Peeling paint on the ceiling, rusty looking shower floors, walls peeling out badly patched, in general needing a refresh. We were there for the Olympics and a few of the soccer teams were there so at times there was no access to parts of the hotel. It would have been nice to have some clear direction on how to get in and out as well, we kept going through the restaurant 🤷🏿♀️, thankfully there was someone there and they were willing to unlock the doors for us. I would have also appreciated not having to call for my invoice and then email to request it. Someone should be available for checkout or if it's key drop the invoice is sent automatically or available on the app.
Just across the street from the most amazing park.in France on one side, and a beautiful river with walking/biking path on the other side.
On the downside, our bathroom felt outdated, with small shower space and stained white surfaces (shower floor, bathtub, sink countertop). Additionally, our room door appeared to have been tampered with previously, with a chunk missing, revealing the lock mechanism.
It’s hard to imagine a bigger disappointment than the Lyon Marriott Cite International. The location is very far from everything! There is a pedestrian walkway outside with restaurants but they are mostly deserted. The bar inside the hotel is permanently CLOSED. There is no Exec Lounge for Marriott members. The rooms are old and the shower is so small one can barely fit into it. The a/c barely works. The TV shuts off channels. I called the Front Desk for assistance with the TV and they said someone would come to look at it. No one ever came. My mini bar is complimentary yet it has NO WINE - in France! I am a Titanium Elite member and I have never paid this much for a Marriott (Taylor Swift is in town) for such a horrible experience.
Although the concierge provided great service, I found the maintenance and customer service from other staff members lacking. The hotel exhibited significant wear, with noticeable holes in the walls, including a nearly foot-long one beside the bar elevator. While my room was clean, it felt somewhat dated. The bathroom's white surfaces were yellowing, and the hardware showed signs of rust. However, the most significant issue was with the heating and air conditioning. One of our rooms was uncomfortably hotter (at least 15C) than the other, and despite our efforts to seek assistance from maintenance, no one provided a solution.
After multiple unsuccessful attempts to address the heating issue, I approached the front desk for assistance. Initially, I was informed that the hotel couldn't turn the AC on yet, and nothing could be done as every room was experiencing the same issue. However, upon inspection, it became clear that one room was unbearably hot while the other remained cool. Something was broken. Unfortunately, the only attempt to alleviate the situation was to open our door and shut off the system, with no offer of a room change or alternative accommodation.
As a result, we endured another uncomfortable night and eagerly awaited our departure the next day. Additionally, I encountered inconvenience when I didn't receive any receipts via email to document the charges for our stays, prompting me to spend thirty minutes on the support line to obtain a copy. Overall, I left feeling disappointed. The hotel, which I had previously held in high regard, seems to have undergone significant changes that have impacted the quality of the guest experience.
Frequently asked questions about Lyon Marriott Hotel Cite Internationale
How much does it cost to stay at Lyon Marriott Hotel Cite Internationale?
The cost of living in Lyon Marriott Hotel Cite Internationale depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Lyon Marriott Hotel Cite Internationale?
The nearest sights are: Vieux Lyon (3 km), Lyon Cathedral (3 km) and Basilica of Notre-Dame de Fourviere (3 km)
Which room categories are available in the Lyon Marriott Hotel Cite Internationale?
You can book Other, Bed in Dorm, Economy room, Economy Single room, Economy Double room, Standard room, Standard Duplex room, Standard room with river view, Standard room with water view, Standard room with view, 2 Bedrooms Standard room, 3 Bedrooms Standard room, Standard Single room, Standard Double room, Standard Double room with balcony, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Triple Family room, Standard Double Duplex room, Standard Double room with city view, Standard Double room with river view, Standard Double room with street view, Standard Double room with view, Standard Double room with balcony and with city view, Standard Double room with balcony and with river view, Standard Double Club room, Comfort room, Comfort Single room, Comfort Double room, Business room, Business Single room, Business Double room, Superior room, Superior Single room, Superior Double room, Superior Double room with city view, Deluxe room, Deluxe room with water view, Deluxe room with view, Deluxe room with balcony, Deluxe Single room, Deluxe Single room with water view, Deluxe Single room with balcony, Deluxe Double room, Deluxe Triple room, Deluxe Triple room with balcony, Deluxe Double room with river view, Deluxe Double room with balcony and with river view, Deluxe Quadruple room, Deluxe Double room with city view, Executive room, Executive room with river view, 1 Bedroom Executive room, Executive Club room, Executive Single room, Executive Single room with river view, Executive Single Club room, Executive Double room, Executive Triple room, Executive Triple Club room, Executive Quadruple room, Executive Family room, 2 Bedrooms Executive room, Executive Single room with balcony and with river view, Executive Double room with river view, Executive Double room with balcony and with river view, Executive Double room with balcony and with view, Executive Double Club room, Presidential room, Presidential room with city view, Premium room, Premium Single room, Premium Triple room, Premium Quadruple room, Premium Double room, Classic room, Classic Single room, Classic Double room, Grand room, Luxury room, Luxury Single room, Luxury Double room, Royal room, Royal Double room with balcony, Junior Suite, Junior Suite with river view, Single Junior Suite, Double Junior Suite, Triple Junior Suite, Standard Junior Suite, Grand Junior Suite, Suite, Single Suite, Triple Suite, Double Suite, 1 Bedroom Double Suite, 1 Bedroom Double Suite with river view, 1 Bedroom Double Suite with balcony and with city view, Standard Suite, Deluxe Suite, Deluxe Double Suite, Executive Suite, Presidential Suite, Presidential Suite with city view, Presidential Double Suite, 1 Bedroom Presidential Double Suite with city view, Premium Suite, Luxury Suite, Royal Suite, Royal Double Suite, 1 Bedroom Royal Double Suite with balcony, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, Superior Apartment, Deluxe Apartment, 1 Bedroom Deluxe Apartment, Luxury Apartment, Studio, Studio with city view, Double Studio, Double Studio with city view, Standard Studio, Villa, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Lyon Marriott Hotel Cite Internationale?
Check-in at Lyon Marriott Hotel Cite Internationale is possible from 15:00, check-out is until 12:00.