Hotel le Lapin Blanc

Very dissapointed. Contrary to the staff's best efforts, english tv channels were not available in my room. A motel in Paris, the most visited city in the world, could not provide even 1 tv channel in english.

We stayed in the hotel during October 2023 at the Classic Superior Room. The hotel is clean and conveniently located, around 8-10 mins walk to the Saint-Michel Notre-Dame station (but the lift to the station is not functioning, making it challenging to navigate with large luggage.).

However, the overall experience did not meet my expectations for a 4-star establishment. For a room charge of €326 + tax per night (we stayed for 3 nights), this hotel is extremely poor-value due to several reasons:

1) Privacy: The room is an open space. The shower (made entirely from glass) is placed right next to the bed, separated only by a see-through curtain. We notified concierge of our concern, and they said all their rooms have the same curtain design. So if you are someone who values at least some kind of privacy when you take a bath, avoid this place.

2) Room layout: The toilet and the shower is placed separately in the room, on different ends. As we enter, there's first the wardrobe, then the toilet which is straight ahead, and the shower + bed on the right. A very inconvenient layout in which you have to walk a distance to get from the shower to the toilet.

3) Inconvenient design: Details in the design that annoys you here and there: there is not a single rack/tray in the shower room so we had to place our shampoo/ shower gel on the floor instead. For a two person room, there is only one towel hanger right next to the shower and two towel hangers in the toilet on the other side for no reason. Water leaks onto the floor during shower due to the lack of a splash guard or rubber threshold installed on the door.

4) Amenities: Claimed to provide free toiletries and water kettle in the room. They said they have ran out of toothbrush and toothpaste for the entirety of our stay and we had to request twice for the kettle (once in the morning and the second time at night) in order for it to be delivered to our room.

Old and uncomfortable mattress.
Basic and lumpy pillows.
Perfect location and the owner take the every opportunity to cut down the services given the advantage of the prime location.
Old dirty carpet in room 62, towels didn’t appear fresh and had grey overused look.
Shower overflowing and tiling and paint need redoing or renovation.

Definitely not appropriate for a 4 star hotel.

The person who was supposed to serve and assist with the breakfast was never there at 7am and not full range of food was available at 7am. Therefore, not suitable for a business travelers because of lack of punctuality.

The explanation I was given for this is that the breakfast was complementary and that I was not actually charged for this!?

Extremely unpleasant end of stay. I stayed for 6 nights and paid the bill on my arrival. On checkout I was told that the receptionist at the time of my arrival made a mistake and that I underpaid my bill. There was no explanation of why I wasn’t told that for 6 days. They confiscated my luggage and refused to check me out if I didn’t pay additional 42 euros. Very hostile behaviour by the receptionist. This significantly delayed my departure and I was almost late for my flight.

This is a family business that takes the advantage of being in a perfect location and have no obligation to be responsible to the bigger organisation.

I would not recommend it for short and definitively not for long stay.

We stayed in the hotel during October 2023 at the Classic Superior Room. The hotel is clean and conveniently located, around 8-10 mins walk to the Saint-Michel Notre-Dame station (but the lift to the station is not functioning, making it challenging to navigate with large luggage.).

However, the overall experience did not meet my expectations for a 4-star establishment and is poor-value due to several reasons:

1) Privacy: The room is an open space. The shower (made entirely from glass) is placed right next to the bed, separated only by a see-through curtain. We notified concierge of our concern, and they said all their rooms have the same curtain design. So if you are someone who values at least some kind of privacy when you take a bath, avoid this place.

2) Room layout: The toilet and the shower is placed separately in the room, on different ends. As we enter, there's first the wardrobe, then the toilet which is straight ahead, and the shower + bed on the right. A very inconvenient layout in which you have to walk a distance to get from the shower to the toilet.

3) Inconvenient design: Details in the design that annoys you here and there: there is not a single rack/tray in the shower room so we had to place our shampoo/ shower gel on the floor instead. For a two person room, there is only one towel hanger right next to the shower and two towel hangers in the toilet on the other side for no reason. Water leaks onto the floor during shower due to the lack of a splash guard or rubber threshold installed on the door.

4) Amenities: Claimed to provide free toiletries and water kettle in the room. They said they have ran out of toothbrush and toothpaste for the entirety of our stay and we had to request twice for the kettle (once in the morning and the second time at night) in order for it to be delivered to our room.