Le Roch Hotel & Spa in Paris

I reserved this hotel with Marriott points, and it wasn’t cheap. The rooms on the website photos appeared elegant. It turns out that photoshopping found its market with this hotel. My room was small and ordinary at best. It would have been ok for a rate one quarter of the price, but this was dumpy. The desk clerk apologized for not being able to give me an upgrade. He also informed me that they do not give Titanium members free breakfast. Since it was late, we decided to eat at the hotel dining room. The bouef bourgignon was ordinary, I can make a better version at home and I’ve actually had an equivalent product out of a can. We made the mistake of thinking a burger should be fine almost everywhere . The burger for lunch was edible but not much better. Ordered a bakery basket for breakfast - it would have been free at any other Marriott product but not here. Pastries were not served warm and I received no butter or jams. The shower was excellent, as were the towels - about the only thing that justified the price of the room. On the last day we intended to sleep late, pack, go do some shopping, then taxi to the train station.at 1130 am I was awakened by the phone - the front desk wanted to know if we needed to store luggage. I was stupid enough to think that this hotel might actually recognize Titanium status with a late checkout, but it wasn’t to be. We hurriedly showered, dressed, and packed. It didn’t help that the housekeeping staff knocked on our door three times over the next 90 minutes, despite the Do Not Disturb sign on the door. Our plans for a pleasant day shattered, we took a taxi to the station and waited there, giving up the opportunity to get a few souvenirs for the kids back home. I was asked at checkout how my stay had been. When I replied “substandard” she appeared stunned. I couldn’t think of a better word. In no way was this stay acceptable to anyone for the cost, let alone to a Marriott Titanium member. I wonder why they want to be part of Marriott when they have interest or intention of participating in recognizing the elite members of the Rewards program. I got the impression that they felt being a member of the Design Group made them special. I guess it does, but not in a good or enviable way.