Hôtel L'Interlude

Nestled far from the bustling downtown area, this charming hotel exudes the essence of French classic elegance. Its serene location offers a peaceful retreat from the city's hustle and bustle, making it an ideal spot for relaxation. Each morning, guests can indulge in a delightful little breakfast featuring freshly baked croissants, which are a staple of French cuisine. The warm, flaky pastries paired with a cup of rich coffee create a perfect start to the day.

Of course! Refilling the soap in the rooms is essential to maintain hygiene and ensure a pleasant experience for everyone. It's a small task that can make a big difference in guest satisfaction and comfort. Regularly checking and replenishing soap supplies also contributes to a cleaner environment and shows attention to detail in hospitality services. Remember to check each room's dispensers or soap holders and replace or refill them as needed. This simple yet significant action helps in upholding high standards of cleanliness and care.

There is an elevator but you will have to carry your suitcase because it lands in between floors.

**Dear Hotel Team,**

I recently stayed at your hotel and would like to share some feedback that might help enhance the experience for future guests.

1. **Room Size:** The first room I was assigned (Room 633) was surprisingly small, to the point where I had to open my suitcase on the bed due to the lack of space. This was quite unexpected, as I have not encountered such limited space in a hotel before.

2. **Noise and AC Issues:** The first room also had constant noise from the elevator, which sounded like fireworks and continued until midnight, making it difficult to relax. This noise resumed early in the morning as well. Additionally, the airflow from the AC unit was directly hitting my head while I tried to sleep, which was uncomfortable and forced me to turn the AC off. In the second room (Room 530), I slept well on the first night. However, on the second night, a neighboring couple argued loudly until 1 AM and then resumed at 4 AM. I couldn't contact reception because there was no phone in the room, and when I tried calling the hotel from my mobile, there was no answer. I had to ask the couple to quiet down myself.

3. **Room Amenities:** I was surprised to find that there was no phone in the room, making it difficult to get assistance when needed. Additionally, I noticed the absence of a smoke detector, which raises safety concerns.

4. **Breakfast:** The breakfast offering did not include any fruit, despite the website stating otherwise. Adding fresh fruit to the breakfast menu would greatly enhance the experience, especially since there’s a grocery store nearby.

5. **Cleanliness:** The towels in the second room appeared "brownish," giving them an old and less-than-clean appearance. Providing white towels would create a more reassuring and clean feeling for guests.

6. **Shower Experience:** Operating the shower was quite challenging. It took me some time to figure out how to adjust the water temperature, and when I accidentally turned the pipe the wrong way, I was doused with cold water. Clearer instructions or more intuitive controls would help avoid such surprises, especially during the winter months.

7. **Garage:** The garage was extremely narrow. If I had brought a larger car, I wouldn’t have been able to drive up to the roof where parking is located.

For a total cost of €600 (4 days), I found the overall service to be questionable. The experience did not meet my expectations for the price. Additionally, I was required to pay the full amount at check-in, which is an uncommon practice. Interestingly, I noticed that two other guests were offered the option to pay at checkout, but I was not given that choice.

On a positive note, I found the hotel staff to be very friendly and helpful, which I greatly appreciated. The nearby metro station was also a convenient feature.

Overall, I am uncertain whether I would choose to stay here again, but I hope this feedback is helpful for improving the experience for future guests.

On 22 July, 2024, my wife and I checked in here at around 11pm. Prior to that, we spent time finding its affiliated parking lots (at 19 Euros/day) and driving in to the top without causing any damage to our car at every return.
My wife chose the 3-star hotel because of its name and that we only stayed for the night.
The male receptionist moving our three baggage to our room and the female receptionist lending us an umbrella on a rainy morning before 8am were particularly helpful.

A hotel very close to the metro station and easy to get into the city center (good line). However, the hotel is pretty dirty and somehow smelly. Service is good though.