Akti Imperial Deluxe Resort & Spa Dolce by Wyndham - All inclusive in Ixia

Hotel is definitely not 5 stars, more like 2/3 maximum. Every where is dirty from the rooms to the pools, you can see cleaning staff and room attendants but I think they just look at the rubbish and dirt and then walk off. The food seemed ok on the first day but then it is just copy and paste each day and the little mini snack bars are the same. Had food poisoning from the main restaurant think I could narrow it down to the eggs definite health and safety issue at this hotel! Everything is so outdated and falling apart the hotel lobby has a very weird vibe the best way that I can describe it as being in an airport waiting area. The staff are rude to be honest I probably would be too if I had to work here… also the safe was locked when we arrived and it took several attempts to front desk to get this unlocked as they need us to be in the room to unlock the safe? Even though it was locked on arrival, I don’t understand why they don’t trust their maintenance staff to be in your room un attended but the cleaners and bar staff can have free roam and trust me they come in when you have do not disturb on the door too. Phone doesn’t work to phone reception. The lift situation is ridiculous who ever implemented that must hate people, there are numerous lifts depending on what floor you have to go to be prepared for 5 minute wait to get down one floor, if you want to use the stairs think again non available… unless you use the staff only entrance which we had to on a few occasions as the lift was over 5 minutes to get from floor 2 to 0…. The spa staff are relentless and will be doing there rounds every day around the pool and beach to get you into that spa (prices are very high) they are very pushy, I can’t comment on the treatments as we never had any though. The only redeeming factor for this hotel is the location as the travel is not far from the old town and there are a few restaurants outside the hotel to the right and left which I recommend you use instead of the hotel. Having stayed in two other hotels in Rhodes which were definitely 5 stars this one is a shambles I would not return and highly UN recommend at all costs. If you want a nice hotel in Rhodes stay at the princess andriana or TUI blue Atlantica dreams also the beach could be mistaken for a warzone be careful as the wooden beams are all broken.