Hotel Regina

You still have a lot of work to do, you can't get far by making do.

PROS: Fairly convenient location (15 min walk from the Royal Palace). Our room and bathroom were quite clean. At the reception they were kind.

AGAINST:
- Cold and bad smell as soon as you enter the hall.
- Even though I had called the day before check in to make sure they knew about my lactose intolerance, I couldn't eat almost anything for breakfast except some sad biscuits/cakes and drank oat milk (which they found the same morning on my request).

- Fresh fruit consisted only of green apples for diabetics, sour and bitter grapefruit, oranges.

- The quality of the breakfast products was not high judging by the unknown brand yoghurts (not even from the fridge), industrial-looking cakes/tarts taken in and out of the wrapping.

What do you do artisanally? Hotel breakfasts should pamper the palate and not disappoint it.

Courteous staff.
Poorly soundproofed rooms and stained sheets. The stop does not include even a little water.
The air conditioning smelled like cigarettes (the fault of the previous customer) I couldn't use it.

Scary experience, perhaps because I stayed in this hotel during Halloween. I book a room by phone for Saturday night, agreeing on a price. Then I call to book Friday night too. At the end of the stay I go to pay and they ask me for the Saturday night the amount communicated at the time of booking, while €70 more for the Friday night. Reason..... well. Although they gave me a discount, only after about 1 hour of requests for explanations, I can clearly state that my experience in this hotel was absolutely not positive.

I only stayed one night in this hotel and I think that's enough.
Room dirty and in need of painting, the guy with the thick beard at the reception seemed to be making fun of me. Nothing to say about the rest of the staff as they were much friendlier than the guy. Note of credit to the guy at the breakfast bar, really good.
The breakfast was poor... not much fresh stuff and slightly limited portions.
I would tell the owner to take a look at the sewer, lift and parking, since it is included in the price, if you want to park the car a little late I don't think I can find a place, since the parking spaces are arranged in an apparently abandoned building.

Not recommended!!!

After spending 4 nights in this "hotel" for a school trip I can say that the rooms are small (room for 2 people where they put 4 beds), the water in the shower was cold, the window was extremely small and the room did not it is not at all soundproof where you could hear all the voices from outside or from other rooms, furthermore the air conditioner did not work and blew cold air. The breakfast was inedible, with hard and a few days old croissants, the coffee was undrinkable. Dinner was served with poor quality food and you could barely eat it. Unprofessional and rude staff. Not recommended hotel, I won't go back again.