St Julian's Bay Hotel in St Julians

This hotel is a danger to anybody’s health and the staff is shamelessly lying into your face and threatens you just to keep you quiet!!!!!!!!

We didn’t expect luxury at all but just wanted a somewhat clean room.
Everything is dirty and broken. The floors weren’t cleaned and were covered with sand and dust.
The lobby and the whole hotel smelled moldy.

The room also had a big mold patch right beside the bed that they tried to hide with paint, which also chipped!!!
When I told the staff about the room and the need of a room without mold (didn’t care at this point for a clean room because I would’ve cleaned it myself anyway), a woman came and told us she was the hotel manager and wants to resolve the problem. She showed us another room which was also infested with mold. Then she promised a full refund after the she failed to show us even one room without mold. She told us that all rooms had the same problems to a degree because the owners of the hotel won’t invest in urgently needed renovations. We had to sign a letter which stated that we denied all options offered to us (the other moldy rooms and a room at a different distant location with an additional charge of 200€, which I couldn’t afford). I told her that I don’t agree with that because there where no acceptable options given, but she and the receptionist claimed that it was just a formality that I need to sign so I get my refund back.

She then told me that I’ll only get a refund if I don’t write a negative review!!!!! I agreed but definitely wanted to write one because I don’t let someone threaten me to withhold a well deserved review!!!

After we came back home, I contacted the hotel regarding my refund.
They told us that the person I referred to as the hotel manager didn’t exist and she was only part of the cleaning staff. After multiple emails back and forth they stopped answering.