Amverton Heritage Resort in Malacca

As a frequent hotel traveler, I would rate my 4 days and 3 nights stay here as my worst experience so far. This hotel is simply not worth the price you pay. I was charged RM220+ (after using a trip voucher) for a standard room with two breakfasts, but what I received was very disappointing.

Here are the main issues I encountered:

1. Very Slow Shower Water Pressure
The shower pressure was so weak that I literally had to shower with my face close to the wall. I complained, and after the technical staff checked, they said the issue was because all third-floor rooms were occupied. The problem persisted throughout my entire stay, from day one to day four. Staff admitted, “There is nothing we can do,” even if I changed rooms.


2. Poor TV Channel Availability
The hotel only offered a few TV channels (fewer than MYTV). Unfortunately, TV3 was unavailable during my stay. The front desk said it was due to an antenna problem but gave no timeline for repair. For four days, I was limited to TV1, TV2, and DidikTV.


3. Outdated Room Setup
The room setup is outdated, with old-fashioned cabinets and tiled flooring, giving it more of a budget guesthouse feel rather than a proper hotel at this price.


4. Room Phone Not Working
The room phone was completely unusable. Despite complaints, the technical staff couldn’t fix it, and I had to use my personal handphone for all communication with the front desk.


5. Breakfast Disappointment
The breakfast was far below expectations for this price range. There were no pastries like croissants, no coffee machine, no real juice, and the cereal was of very poor quality.


6. Waterpark
The waterpark looks outdated, like something from the 90s. Even the “longest slide” is only suitable for children aged 6–9.


7. Kid Zone
The kid zone was very basic, with only a slide and a small ball pool. Quite boring and not engaging for kids.


8. Extra Activities (ATV, Archery, etc.)
These activities are not included and come with an extra charge. For example, ATV for adults is RM60 for just 30 minutes.



Overall Verdict
This hotel is really not worth the money. With RM220+ per night, you can easily find better hotels in Malacca with kid-friendly water parks and better facilities. Based on my experience, this hotel should be priced at no more than RM150 per night.