The Woods Natural Park Resort Phuket

Deceiving. 🫤 They use photos from the past to deceive clients that think will get a luxury resort surrounded by nature with see view and nice panoramas,
but in reality just one building without great panoramas is operational because the other buildings with nice views are not the property of the hotel.

And it's not same quality than in photos. Need maintenance.

The air conditioner is directly on the room balcony and make a lot of noise, cannot sleep with it on.

There are not seats with backrest and are plain wood without any soft part, very uncomfortable to seat on. Neither can seat to use the computer with it.

At the lobby there is not any ventilation so very hot and get sweaty in 30 seconds.🙄

The swimming pool was not cleaned.

Must improve and not misleading the clients.

👍Overall it's clean, clean bed.

😮‍💨Should remove the very fat female recepcionist, it's disgusting to look at fat people.

My experience at the accommodation in Phuket was, regrettably, far from satisfactory, and I feel compelled to provide a detailed review to ensure that others do not endure the same unfortunate circumstances.

Upon arrival, I was met with the unpleasant odor emanating from the towels provided. It was immediately apparent that cleanliness was not a priority, as the entire establishment was marked by an alarming level of neglect. Mold on the ceiling was not only unsightly but also a potential health concern.

Moreover, the amenities were in a state of disrepair. The TV was non-functional, the air conditioning, a crucial necessity in the tropical climate of Phuket, was also inoperative, leading to discomfort and sleepless nights.

The hygiene standards in this establishment left much to be desired. The state of the toilet was deplorable and simply unfit for use. What is more, the cleaning service was provided merely once a week, forcing guests to endure unsanitary conditions for an extended duration.

The communication with the host was virtually non-existent, as my attempts to reach them were met with silence and indifference. The staff, regrettably, displayed a lack of friendliness and failed to demonstrate any concern for the well-being of guests.

In a perplexing manner, the establishment charged extra for electricity, a practice that deviates from reasonable standards of hospitality.

Furthermore, the presence of an abundance of insects within the premises was deeply unsettling. It significantly impeded the ability to enjoy the stay in any capacity.

In light of these numerous and grievous shortcomings, I strongly advise prospective travelers to exercise prudence and seek alternative accommodations in Phuket. The experience I endured at this establishment was nothing short of dismal, and it is my hope that others are spared from such an unfortunate stay.

The Woods is a sham. It’s nowhere close to what you see in pictures, the property is built on a steep hill where a lot of tuk tuks deny to go and they have nobody to assist you with luggage. The hotel has a sweet intern girl who will accompany you and will try to help with luggage but that’s not her job.

The price you pay vs the services do not justify. It has decent looking rooms but have them only booked if you plan to just stay the night in a secluded place. There is no service of food, spa, a very tiny pool. The breakfast was a completely sham where you go to another absolutely average hotel and eat some ridiculous food that is not even edible. Its not about a cuisines not suiting my taste but a very awful tasting food that shouldn’t be considered as breakfast.

To my suggestion, just book a hotel near beach, there is absolutely no point investing in this one

This hotel is located in a secluded area. A walk to the nearest restaurant or convenient store involves a 20-minute with a steep uphill walk. The hotel provides 4 daily shuttle runs. The problems are: no spa or on-site restaurant, fitness room with old/ rusty equipment, and a tiny swimming pool.

I booked the room with breakfast. It turned out that I had to go to another hotel (Citygate Hotel) for that, and the breakfast was marginal at best. I asked a male night attendant for extra hangers on the first night, but I never saw any extra hangers during my 3-night stay.

In short, the idea was good but the execution was flawed. A secluded retreat needs to have various on site facilities (such as spa, gym and restaurant) , so guests don't have to go out for food and entertainment.