Renaissance Phuket Resort & Spa

Rooms and prices










Description
Located on one of the best beaches of Phuket – Mai Khao. Great atmosphere for a relaxing stay. Recommend to all types of tourists.
Built: 2010
Location: on the beach of Mai Khao, in the Northwest of Phuket, 15 km from airport, 52 km from the Central part of Patong.
Consists of two 4-storey buildings and twenty-six 1-storey villas.
The hotel has 180 rooms.
Total area: 38 000 m2.
Beach: private sandy beach and adjacent to the public beach 50 m away, the first coastal line. Umbrellas, sunbeds, mattresses, towels – free of charge.
We accept credit cards: Visa, MasterCard, American Express, Diners Club, JCB.
Deposit on the arrival day!
On the hotel territory: 3 restaurants, 2 bars, 1 meeting room (200 persons), 1 outdoor pool, SPA, Laundry, elevators, safe Deposit box at reception (free), business centre, wireless Internet access in lobby (free)
Attractions: Spa paid, free sauna, yoga paid, free gym, treadmill free steam room, free fitness club requiring payment (lessons), Thai massages for a fee, bike path for free
For children: kids club (free for children from 4 to 12 years), children's pool: Yes, Babysitting: on request, baby cot: on request, free of charge
The distance to the nearest airport is 15 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for THB 1,900 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Bike rental
- Barbecue grill(s)
- Karaoke
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Cycling
- Snorkelling
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Kids' TV Networks
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Hotel territory virtual tour
Video review: Renaissance Phuket resort & spa (Mai Khao)
Map
Reviews
The cleaning of the rooms is ridiculously good, and very cautious. The gym is extraordinary good and the beach and pool are beautiful and staff are very kind.
The reason why I think the most suitable rating is 4/5 is that besides the hotel being a 5/5 the restaurants had very bad service my family had to wait one hour just to get appetisers, multiple times and in general the service was very bad, even sometimes the food was missing something but anyways.
I would like to mention the employee Catarina, the most preoccupied person ever besides the food taking so long and everything going bad she always tried to help and make us have a more enjoyable experience. A really good employee and deserves mentioning.
PROs:
- Spacious room, although hardware is not being maintained very well but relaxing enough with decent balcony.
- Good pest control, not being bothered by flies or mosquito during the trip.
- Enjoyed the pool very much as it is not very crowded. Staff are helpful enough to prepare the sunbed with towels for you.
- Breakfast are nice, especially they got a fresh juice station which you can mix and match your juice on-site.
- With free shuttle bus to the nearby small shopping centre, you can get your supplies there or eat there.
CONs:
- Ordered half board meal plan, not recommended as food quality are not impressive, portion is too big as well (3 course per person per day)
- Hotel area are not that big, cannot compare that to the JW Marriot next door
Overall is a relaxing hotel but better plans your meal ahead as food option there is not impressive.
I chose this hotel for a relaxing holiday, hoping to enjoy a cigar and a drink, but it turned out to be a frustrating experience. Despite being in the designated smoking area, I was told not to smoke my cigar— hey this is just tobacco like any other cigarettes, nothing else! In a country that has legalized marijuana, I found it baffling and deeply disappointing that I couldn’t smoke a cigar in a space specifically meant for smokers.
I only smoke cigars while on holiday to unwind, and this policy left me feeling anxious and unwelcome. Instead of relaxing, I felt judged and discriminated against for simply enjoying something as traditional as a cigar.
To be fair, the staff here is incredible—friendly, professional, and truly excellent at their jobs. However, that couldn’t outweigh the restrictive rules that made it impossible for me to enjoy my stay.
If you’re a smoker, particularly a cigar enthusiast, I recommend avoiding this hotel entirely. Consider Caribbean destinations instead, where you can truly relax and indulge without unnecessary restrictions.
Walking distance to nearby resorts, so you can try other restaurants and views too.
I was asked in marriage here 3 year ago.
My husband and the staff prepared an unforgettable dinner front beach!
The hotel is amazing with impeccably clean rooms.
Breakfast exceptionally good and tasty, served until 11am for late sleepers! At the restaurant, food great too, with a charming view to the sea.
Thanks to V. Pacheco and all the other staff we had a great family time.
Kids (and parentes) are incredibly happy with the kids club, grateful for all activities and experiences they provide to the kids.
We highly recommend it to anyone seeking for relaxing vacations with kids! Yes it’s possible! 🤩
Our delux room that we stayed in, was very confy and clean.
The SandBar was great. The service was fantastic and the staff was nice.
At the Spa, they allow us to take pictures there as well.
Morning Breakfast at Loca. wide variety selection of food and was very delicious, but also as a coffee lover, the coffee was just fantastic.
I recognise that this place has recycled the coffee machines and coffee tastes really great.
Unfortunately, i haven't met k. Stephan, probably he had a day off.
The staff throughout the hotel were exceptionally kind and attentive, making our stay even more memorable. Their dedication to ensuring guests have everything they need was remarkable.
During our stay, we participated in a delightful bath bomb making activity at the spa, which turned out to be a fun indoor activity during a rainy day. The well-equipped gym, meticulously maintained gardens, and convenient shuttle service to Mai Khao Plaza all added to our enjoyment.
We are incredibly grateful for our experience here and wholeheartedly recommend it to anyone seeking a truly exceptional getaway.
Frequently asked questions about Renaissance Phuket Resort & Spa
How much does it cost to stay at Renaissance Phuket Resort & Spa?
The cost of living in Renaissance Phuket Resort & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is there anything special for children in Renaissance Phuket Resort & Spa?
Renaissance Phuket Resort & Spa offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Renaissance Phuket Resort & Spa?
Check-in at Renaissance Phuket Resort & Spa is possible from 15:00, check-out is until 12:00.