Golden Beach Hotel Pattaya

One of the worst hotels I’ve ever been to. I wish google had an option for me to give no stars to this review. This is definitely not a 3 star hotel, not even close to a 2 star. Everything is bad about this hotel. The staffs are not good, can never reach room service, the showers don’t work, room floors are not clean. Food is horrible, they just have Indian food options and they are not edible. They have stricter rules on stains, I wasn’t affected but looks like other people had hard time with it. The elevators are always full especially during mornings and evenings so it takes much longer to checkout the room.

The only good thing about this hotel is its location.

The location is really great, the sea beach is around 200 meters from the hotel. This hotel doesn't have a great lift facility and during rush hours(8-10am) can give you some hard time. Having a great balcony but the toilet is not that great, even after having a Bathtub it won't give you good vibes.

Just like most of the reviews we also faced a bad time at this hotel . The staff was rude. While checkout we wanted to keep the luggage in the car while they confirm our checkout( fully paid already) , but they weren’t even letting us do that as if we would run away or something . This kind of behaviour is not correct from a 3 star hotel as we are paying for our stay and not staying for free . And they are charging us 2000 baht for a small food stain which can be easily washed off during laundry and it’s not even worth 2000 baht . We have stayed in another 3star and 4 star hotel in the same trip and they didn’t charge us anything like this and behaved better with us . Looking at other reviews below looks like they do this very frequently . If they have such a rule why don’t you mention the rate of each item in a form when we checkin. Totally disappointed with this hotel and will not recommend it for families with kids .

We also stayed in this hotel and the behaviour of the staff with the customer was very rude. And they are not bothered about it. I will never recommend any of my friend this hotel.They will charge unnecessarily high amount for minor washable stain. They are saying customers to wash it ourself in the toilet during checkout in a rude manner if we dont pay. This is not expected from a 3star hotel after paying so much for our stay . Also when we said we will pay for laundry they are saying they dont have laundry in thier hotel . This is not a 3 star behaviour.