Ibis Styles Phuket City - SHA Extra Plus

This has been the worst hotel stay I've ever had. The noise from the neighboring rooms is unbearable—it feels more like a hostel than a hotel. I can hear everything, from doors being knocked on to footsteps right outside my room. The noise starts early, with room service and housekeeping making loud sounds as early as 8 AM.

Additionally, there's a persistent smell of tobacco coming from the rooms next door, which is incredibly off-putting. The bed is tiny—barely 140 cm wide—and the toilet door is made of transparent glass, which I still don’t understand.

As for room amenities, they’re practically nonexistent. There are no hygiene items like cotton pads, and the overall lack of basic amenities is disappointing.

Breakfast was also a huge letdown. There’s no live egg station, and everything from the juice to the milk, pancakes, and baked goods had a strange taste and unpleasant smell.

The only positive thing I can say is the location—it’s near the Old Town. However, the street is far from clean, and there are many other hotels in the area that I’m sure offer a much better experience.

I wouldn’t recommend this hotel to anyone.

The hotel was clean and the staff very nice and attentive.
The room however was poorly designed. The WC is not a sealed chamber and there's no insulation so all smells and sounds are present in the bedroom.
There's absolutely no noise insulation at all and you can completely hear the neighbors speaking in the next room, the AC motors running and the water pipes and drainage all around.
I literally woke up from hearing my neighbors watching TikTok at 5Am...

I unfortunately will not be back to this hotel